การตอบกลับจาก Charmaine and Mark วันที่ 2 พ.ค. 2024
Thank you for your 5/5 review, we are so happy to hear you enjoyed you stay with us :)
6/10 พอใช้
Rajesh
29 ก.พ. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Stayed overnight while taking a Connecting Flight. Decent & Safe. NO LIFT.
Rajesh
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Charmaine and Mark - Hume Villa วันที่ 2 พ.ค. 2024
Hi Rajesh, we do have some rooms downstairs, and when available and on request while booking, you can ask for one of these rooms, alternatively you could contact us anytime :)
We stayed here on our way back from Tasmania driving to Queensland. Conveniently located near the Hume Hway. The room was very clean and comfortable for the night.
I liked the gated security area for parking. Having a car loaded with camping gear this provided peace of mind that security was good.
Stuart
เข้าพัก 1 คืน, ตุลาคม 2023
6/10 พอใช้
Andi
เดินทางกับคู่รัก
10 ต.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Tiny dark dingy room that I would expect to pay half what I did. Stayed there because we had a wedding close by, not really anywhere to dress and do makeup. Window that led to nowhere (ie brick wall). Very dark and paper thin walls. Staff were nice but the place itself was disappointing.
I liked the security and the cleanliness. The bed was very comfortable. Was a little disappointed there was only 1 coat hanger and no cutlery (apart from wooden teaspoons).
Come to think of it I don't think there was any plates or bowls either but don't quote me on that.
We had the disabled suite which was very roomy and certainly suited to someone with mobility issues.
The room was very clean and well appointed.
Road noise was minimal except when certain people seemed to want to wake the whole world.
Staff were friendly and helpful.
Bill
เข้าพัก 1 คืน, สิงหาคม 2023
6/10 พอใช้
Tony
10 ส.ค. 2023
ชื่นชอบ: พนักงานและบริการ
The staff were very friendly but the property and the rooms are very dated.
We're very grateful for their genuine hospitality, from check-in to check-out.
Made us feel right at home. Thank you.
Ilisapeci
เข้าพัก 1 คืน, สิงหาคม 2023
8/10 ดี
Aaron
24 ก.ค. 2023
Aaron
เข้าพัก 1 คืน, กรกฎาคม 2023
6/10 พอใช้
Nola
เดินทางกับคู่รัก
21 ก.ค. 2023
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Clean, very basic!
Nola
เข้าพัก 1 คืน, กรกฎาคม 2023
6/10 พอใช้
Dennis
เดินทางเป็นกลุ่ม
12 ก.ค. 2023
I didn’t check in I never made it
Dennis
เข้าพัก 1 คืน, กรกฎาคม 2023
4/10 แย่
Barry
เดินทางกับคู่รัก
1 มิ.ย. 2023
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
We picked an overnight stay here as it had a restaurant. On arrival we were told it was closed as chef had left thier employment.( is this false advertising??) The rooms were pooly soundproofed we could here people at different times in adjoining rooms and I do not believe they were talking too loud - kept me awake for several hours. There were few guests so I do not understand why guest were all given rooms adjoining when they could have been spread out. Was a convenient but congested drive to the airport. Would not stay there again.
Visitor policy must be clear before people take reservations
I was disappointed when staff kick out my brother he went to visit me, really it was shocking to me never happened to me in my life time, also if you don’t visitors to inter the hotel Room it fear but you should have lounge Room for visitors.
Wasel
เข้าพัก 4 คืน, เมษายน 2023
การตอบกลับจาก Charmaine and Mark - Hume Villa วันที่ 2 พ.ค. 2024
Hi, we are a little confused over your review as, our visitor policy is posted on signs around the Hotel and available to read when you book your accommodation. You let us know the first day that your brother was visiting for a short while that afternoon and we explained that was fine, he would just need to sign the visitors book in case of any emergency, so we would know who is onsite. He did sign the book, however we needed to remind you many times throughout your stay, visitors are welcome between 10am and 10pm although after 10pm on each night your would still bring more visitors into your room to spend the night. We asked your visitors to leave because you broke the policy.
They are fraud. After making payment online for my booking, they still charge me for $150 on site. I was told that I will be refunded next day when I leaving. They never refund me my money. I was told to contact my bank. Calling my bank for an hour 15 mins with no solution. Please, you go there be carefull and dont be naive to allow them to charge twice. Thats is a theft of highest order