"the room was incredibly clean, spacious and had all necessary essentials + a great smart tv! the staff made all interactions incredible - they were helpful, quick, and friendly! we had forgotten our key card in the room late at night and another one was provided with no issues but a timely ID to face/name check, which made me feel secure! we were also able to stay an extra hour past checkout time for free thanks to amazingly kind staff, which helped immensely as our train had been delayed and with me being disabled it kept me from a lot of pain! there are lots of wonderful facilities - the pool is clean, the gym has lots of equipment, and there is a lovely seating area with a great view outside the business center! it's such a quick walk to southern cross station too, and there are lots of nearby food options, along with a coles literally a 2 minute walk away!"
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