Verified
10/10 Excellent
Keith
13 Apr 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keith
Stayed 4 nights in Mar 2026
Hotel San Fernando Plaza
4.0 star property
Travelers find a peaceful retreat with stunning rooftop views at this El Poblado hotel, where rejuvenating spa treatments await after a day of exploration
Choose dates to view prices
Photo gallery for Hotel San Fernando Plaza
Hotel San Fernando Plaza in El Poblado's vibrant center offers a luxurious escape. Enjoy city views from the rooftop terrace, a relaxing massage at the spa, and onsite shops. The outdoor pool and free in-room WiFi enhance a comfortable, convenient stay.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
- Spa
- Free Wi-Fi
- Air-conditioning
The current price is ฿2,618
฿2,618
฿2,618 total
31 May - 1 Jun
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Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: USD 150000 per vehicle (one-way, maximum occupancy 4)
- Self-parking fee: USD 3.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision
Frequently asked questions
Does Hotel San Fernando Plaza have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Hotel San Fernando Plaza?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel San Fernando Plaza on 31 May 2026 start from ฿2,618, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel San Fernando Plaza pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel San Fernando Plaza?
Self-parking is available for USD 3.00 per stay. Limited spots are available.
What time is check-in at Hotel San Fernando Plaza?
Check-in begins at 3 PM.
What time is check-out at Hotel San Fernando Plaza?
Checkout is at noon.
Does Hotel San Fernando Plaza provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 150000 per vehicle applies.
Where is Hotel San Fernando Plaza located?
Located in El Poblado, this spa hotel is within a 10-minute walk of La Strada Mall, Oviedo Shopping Center, and Poblado Park. Lleras Park and Santafé Mall are also within 15 minutes. Poblado Station is 21 minutes by foot and Aguacatala Station is 27 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Amenities
9.4
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 762 out of 1008 reviews
10 - Excellent
762
Rating 8 - Good. 141 out of 1008 reviews
8 - Good
141
Rating 6 - Okay. 51 out of 1008 reviews
6 - Okay
51
Rating 4 - Poor. 16 out of 1008 reviews
4 - Poor
16
Rating 2 - Terrible. 38 out of 1008 reviews
2 - Terrible
38
Reviews
Verified
10/10 Excellent
Avinash
20 Apr 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff. Clean facilities. Great food. The location is perfect to visit the nearby shopping malls.
Avinash
Stayed 7 nights in Apr 2026
Verified
10/10 Excellent
Walter
3 Feb 2026
Friendly staff/ Food was great! / Great location to move around for shopping and entertainment.
Walter
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Gabriel
17 Feb 2026
Liked: Cleanliness, staff & service, amenities
The environment is extremely vibrant and the staffs are friendly
Gabriel
Stayed 5 nights in Feb 2026
Verified
10/10 Excellent
RAZVAN
26 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
AMAZING HOTEL AND AMAZING VIEWS OF MEDELIN
RAZVAN
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
NATALIA ANDREA
3 Nov 2025
Liked: Cleanliness, staff & service, amenities
great hotel, great staff, great location
NATALIA ANDREA
Stayed 4 nights in Oct 2025
Verified
10/10 Excellent
Elvis
24 Dec 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and friendly staff
Elvis
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Gabriel
1 Mar 2026
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff were very courteous and knowledgeable. They provide recommendations including which taxis to use or they’d recommend using Uber.
Gabriel
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
Jose Joaquin
4 Oct 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, clean, great staff.
Jose Joaquin
Stayed 7 nights in Sep 2025
Verified
10/10 Excellent
Joselynne
3 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
staff was very corteus, room was very clean.
Joselynne
Stayed 4 nights in Jan 2026
Verified
10/10 Excellent
Alex
25 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and modern details, friendly staff.
Alex
Stayed 4 nights in Oct 2025
Verified
6/10 Okay
Chesron
16 Mar 2026
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
decent personell. quick response to inquiry a/o service requests, good room service at decent price. Matress was old and sunk in the middle
Chesron
Stayed 14 nights in Feb 2026
Verified
10/10 Excellent
Miguel
14 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities
Amazing people and breakfast
Miguel
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
RAZVAN
19 Jan 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING SERVICE FROM ALL THE PEOPLE AT THE FACILITY, ORLANDO THE SERVER FROM THE DINNIG ROOM WAS EXCELLENT AND VERY ATTENTIVE !!!
RAZVAN
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Arquimides
22 Dec 2025
Liked: Cleanliness, property conditions & facilities
Amazing staff
Arquimides
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Stephen
15 Oct 2025
Liked: Cleanliness
Staff was very nice.
Stephen
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
Silvana
1 Sep 2025
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying here, it is a good location.
The buffet breakfast is really good and the pool area was good too.
Silvana
Stayed 2 nights in Aug 2025
Verified
10/10 Excellent
Verified traveller
30 Jul 2025
Liked: Staff & service, property conditions & facilities, room comfort
Always a great hotel with friendly staff.
Verified traveller
Stayed 3 nights in Jul 2025
Verified
10/10 Excellent
Arquimides
22 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities
The best location and the staff is super friendly . Breakfast delicious . I enjoy staying there when I go to Medellin . Andres who works in the hotel transportation is super reliable and goes above ad beyond to make your staying memorable . Highly recommend him to get around the city .
Arquimides
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Edwin
8 Dec 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've been staying here for 10 years. The hotel is centrally located and the service is impeccable. Highly recommended.
Edwin
Stayed 5 nights in Dec 2025
Verified
10/10 Excellent
Andrew
21 May 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay for a week here. Large room large windows and awesome black out curtains. Lots of hot water and good water pressure. The hardwood on doors and closet were beautiful. Iam a woodworker so I noticed.
The linens and duvee were exceptional. Like really comfortable.
Pool was never crowded even on a Saturday. It gets some shade after about 3:00 which was a nice option. The pool crew were very attentive.
Breakfast buffet was great. Lots of fresh fruit, cold cuts and cheese. The hot side was pretty much the same each day but they would put in 1 or 2 different items. Had beef Bourgogne one morning and it was awesome.
Everyone that works there were so friendly always saying hello.
Fast check in and out.
The mall downstairs was ok. Has decent little food court where you can also get bottled water. No mini market super close to hotel but lots of banks and pharmacies.
A couple good restaurants nearby.
It is a nice quiet part of Ave Poblado. Not far at all to Parque Poblado.
I would recommend this hotel. Excellent value and high quality.
Andrew
Stayed 6 nights in May 2026
Verified
10/10 Excellent
Isadore
22 Sep 2025
Liked: Amenities
Very nice hotel, good rooms, good breakfast, nice spa. Very good location. Walking distance to restaurants, malls, bars
Isadore
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
Gedeon
25 Sep 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really awesome.
Gedeon
Stayed 5 nights in Sep 2025
Verified
10/10 Excellent
John
20 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. They put us in touch with drivers to sightsee for two days and the drivers were excellent.
John
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
Frederica
26 Jul 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful quiet hotel close to everything
Great hotel right outside the main tourist area of Medellin. Comfortable beds, nice pool and breakfast and great service.
Frederica
Stayed 6 nights in Jul 2025