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Reviews of ibis Marseille Timone

3 out of 5
ibis Marseille Timone
107 Boulevard Sakakini, La Timone, Marseille

Reviews

8.0

Very good

Rating 10 - Excellent. 92 out of 286 reviews" "
Rating 8 - Good. 129 out of 286 reviews" "
Rating 6 - Okay. 43 out of 286 reviews" "
Rating 4 - Poor. 13 out of 286 reviews" "
Rating 2 - Terrible. 9 out of 286 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Bolanle Catherine

Liked: Staff & service
Very noisy stay. The noise was mainly coming from outside and the above room. The bathroom was rusty. The bed was comfy; the staff was friendly and helpful.
Stayed 1 night in Feb 2024

8/10 Good

Dib

Travelled with partner
Liked: Staff & service, property conditions & facilities
Clean, good enough for a short stay, friendly staff
Stayed 2 nights in Jan 2024

8/10 Good

Maher, Grenoble

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

G C

Stayed 2 nights in Aug 2022

2/10 Terrible

Miss Katalin

Stayed 5 nights in Jul 2022

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sags
Excellent service throughout our stay.
Stayed 6 nights in Jun 2022

4/10 Poor

NICHOLAS DONALD

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fire Alarm went of 4 times during the night(s). All false alarms but staff did not seem to know how to reset
Stayed 3 nights in May 2022

6/10 Okay

Horst

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

2/10 Terrible

Karen

Stayed 1 night in Aug 2021

10/10 Excellent

marie joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bathroom
What I like is that the toilet and shower are separated. Also the sink has a nice surface to put toiletries stuff
Stayed 1 night in Aug 2020

8/10 Good

Jean

Liked: Cleanliness, room comfort
Close by Hôpital La Timone Marseille
There is a sign in the room that says that due to Covid they do not clean the rooms and even with the do not disturb sign in the door the maid was knocking on the door to clean the room. The sign in the room also says to call the reception if the client suspects that he has Covid, when I called they did not know what to do with that information. To call the reception from the room one need to dial 9 but there is no sign in the phone and I had to call the reception with my cellphone to find it out.
Stayed 1 night in Aug 2020

6/10 Okay

Giovanna, London

Business traveller
Liked: Staff & service, amenities
Very conveniently located by the Hospital if a visit there is the reason for staying in that part of Marseille. Also metro just outside the hotel to reach the town centre. The property could do with some upgrading, carpets in corridor, painting on walls need refreshing, the room is very basic and could do with some refreshing also. The staff is generally nice, a few of them are exceptional for customer service: Cristina at reception, always polite and happy, attentive to the customers and what they may need. Another lady with short blond hair in the restaurant, extremely polite and efficient and fast. These two ladies definitely raise the standard of the whole experience. Particularly at this time of coronavirus spreading, leaving breakfast food open for everyone to lean on was not exactly the best arrangement to entice the use of the restaurant.
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean room
Nice, clean hotel. Rooms are small, but it's close to a metro stop so it's easy and fast (10-15min) to get to the Old Port. Bathrooms could do with a renovation. Overall a good stay for a business trip.
Stayed 4 nights in Feb 2020

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Nadyne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel .com booked hotel. However when arrived reservation not at hotel. A very stressful night Several phone calls to resolve Hotel night manager was excellent and provided us with water and great service
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfy
Comfortable, clean hotel, nice staff, convenient location. The room was a bit small, but very comfortable. The breakfast was really good! Nightowls beware! They lock the doors at night and there is no way of entering without having the night staff open. I went exploring and returned around 2 am, I spent 40 mins calling the hotel and ringing at the parking garage before someone finally answered.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
so so...
Room was okay but definitely needs a bit care however it was clean than other Ibis hotels. It has a restaurant which is very nice if you are arriving late. Although the staff very helpfull and nice, they couldn't speak English.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip to Marseille
Staff were very good and helpful. Breakfast was tasty. Bar and restaurant we very handy on site. I would definitely stay there again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel makes you feel like in your own family
Another way to discover Marseille and its surroindings. Ibis makes you loving it.

6/10 Okay

Thomas, Manchester

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Ok as basic hotel but lower your expectations
A slight glitch when getting to the hotel as they put us in a standard double although we asked for a twin. The hotel was quick to rectify which was good. The rooms are very basic but what you would expect for this price. The hotel is positioned in one of the sketchiest neighbourhoods I have ever come across. As the hotel is on a buts cross roads/roundabout you need to be prepared for traffic noise (a lot of it). But luckily we had a car so could venture out from the hotel in that rather then walk. There was parking provided at a fee but was often a fight for a space especially if you arrive back at the hotel late on. I don't know what was wrong on the car park level and reception level but the smell of the drains was unbelievable. All floors around the lift area has automatic air freshener to mask the smell but this was a poor way of dealing with the problem. This luckily didn't make its way to the room. The rooms were services daily which was good, but as they are very small(expected in a city hotel) there was little space to store a suitcase (we had 2) and limited hanging. But hey we didn't pay major money. Good shower room though.

6/10 Okay

Yew Chung, Singapore

Liked: Cleanliness, staff & service, room comfort
ibis Marseille Timone review
Good 1 night trip before leaving Marseille. Convenient location near metro. Overnight parking for cars

6/10 Okay

mercy, jkt

Liked: Cleanliness, staff & service, property conditions & facilities
convenient as it is near metro and a lot of food and supermaket around

8/10 Good

jo, uk

Liked: Cleanliness, staff & service, property conditions & facilities
Fine for business purpose
Hotel was fine, but a bit noisy due to the world cup, busy area and roads. Disappointed as I could have cancelled the booking 24 hours before, but when my business was completed early, I could not cancel the last 4 nights. So I had to pay for 4 nights out of 21 that I did not use!

8/10 Good

Verified traveller

Liked: Cleanliness

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
filthy - disgusting
Do not go to this hotel - ever!!

6/10 Okay

Philippe

Business traveller
Liked: Staff & service
Un hotel bien placé
un hôtel pratique proche du CHU et du métro avec parking à proximité. Un séjour rapide arrivée tard et départ tôt. Hôtel un peu bruyant sans vraiment de charme.
Stayed 1 night in Feb 2024

10/10 Excellent

Danielle

Stayed 1 night in Jan 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Alain

Stayed 1 night in Dec 2023

8/10 Good

Prisca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

ginette

je ne suis pas contente car un homme en petite tenue s'est introduit dans ma chambre à 1 heure du matin j'ai eu la peur de ma vie cordialement Madame Grosson
Stayed 2 nights in Oct 2023

8/10 Good

SMAIL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Andrée

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the menu offered at the restaurant - too fast food style.
Stayed 3 nights in Sep 2023

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Pascal

Business traveller
Hôtel vétuste Chambres qui ont beaucoup vécus Pas satisfait vu le prix
Stayed 1 night in Jul 2023

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ci siamo trovati benissimo e Cristina che ci ha accolto è una perla rara. Sa parlare benissimo tante lingue e la sua professionalità e cortesia è stata impareggiabile

10/10 Excellent

Christian

Stayed 1 night in May 2023

10/10 Excellent

Corinne

Stayed 1 night in Apr 2023

10/10 Excellent

Jean-Sebastien

Stayed 1 night in Mar 2023

6/10 Okay

Stéphane

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Thierry

Stayed 1 night in Feb 2023

2/10 Terrible

Faycel

Travelled with family
Liked: Staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

FERNAND

Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Bien pour quelques nuits. Attention au bruit !
Hôtel qui mérite un petit coup de jeune, le plafond de la salle de bain commence à s'assombrir avec l'humidité. Très bonne literie. Bruyant du fait de sa situation malgré la bonne isolation des fenêtres. Personnel très agréable à toute heure.
Stayed 2 nights in Oct 2022

8/10 Good

bernard

Stayed 2 nights in Oct 2022