My family had a lovely stay at Riad Houdou. The service was excellent, Abdel the manager was particularly helpful and had a wealth of tips for our family's trip in Marrakesh. The property is located 10-15min walk from the main square and it is an oasis of calm, with all the usual amenities (including free filtered water, kettle in the room). Would definitely stay again.
Irene
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก didier วันที่ 24 ม.ค. 2024
Dear Irene, Thank you so much and happy you liked your stay. It will be our pleasure to welcome you again
Family friendly and Beautiful hotel.
the hotel that was very clean and chic and their behavior was excellent and they surprised us for our anniversary and gave us a luxurious suite and a private pool. The person who saw us (Didier) was very friendly and kind and taught us a lot about the map of Marrakech and the sights and customs and shopping in the markets. I strongly recommend it to friends. Delicious breakfast with a nice view. The location of the hotel is the best.
Nastaran
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก didier วันที่ 3 ต.ค. 2023
Dear Nastaran, Thank you to have chose our riad for your anniversary. It was our pleasure to welcome you. we are happy you liked to be upgrade. We hope to see you another time.
Accueil exceptionnel avec de bonnes explications sur les habitudes des gens de Marrakech et des activités à faire. Les propriétaires sont très présents, serviables, sympathiques et de bons conseils. Ils participent à une expérience exceptionnelle à Marrakech. Ils ont été d’une aide précieuse lors de l’annulation d’une de nos excursions à la dernière minutes. Le déjeuner est aussi excellent. Il s’agit aussi d’un riad beau, très propre avec un bon emplacement pour visiter Marrakech!
Andreanne
เข้าพัก 3 คืน, มิถุนายน 2023
การตอบกลับจาก didier วันที่ 4 ก.ค. 2023
Chère Andreanne, Mille mercis pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour chez nous. Nous espérons que vous avez également apprécié votre excursion dans le désert, cela a été un plaisir de vous rendre service avec l'annulation impromptu du prestataire que vous aviez initialement réservé. Nous espérons avoir le plaisir de vous revoir.
A really nice hotel with reasonable price. All staffs are nice and highly recommend
Chun Wai
เข้าพัก 3 คืน, มิถุนายน 2023
การตอบกลับจาก Didier วันที่ 6 มิ.ย. 2023
Thank you dear Chun, it was really nice to welcome you. We are very happy you liked your stay and we hope to see you again !
4/10 แย่
Chizoba
17 เม.ย. 2023
Don’t stay here!
Chizoba
เข้าพัก 5 คืน, เมษายน 2023
การตอบกลับจาก didier วันที่ 7 พ.ค. 2023
Dear Chizoba, It seems you didn't like your stay with us, but it would have been interesting to know the reason why… We asked all the time at our guests during the stay if everything is fine. We are surprised to learn know you haven't been happy. We are sure the previous guest will trust the other reviews who give arguments and for most of them it's positive and won't take care of your bad review with no explanation. Anyway we hope to see you again and hope to clarify something which, we are sure, is only a misunderstanding.
WOW, a must stay. I didn’t come thinking or expecting more than normal, however the attention everyone puts in this beautiful Riad is something you don’t easily get nowadays. Eric and Didier are there all the time to make sure everyone is taken care of. The staff is friendly and the riad is a diamond in the inside. The only thing you will regret is not staying longer!
Stephanie
การตอบกลับจาก didier วันที่ 15 มี.ค. 2023
Thank you so much dear Stephanie for your warm review. We are very happy you liked your stay. Greetings to you (especially from Glouglou ;-))
I took my dad (74) on a weekned here and it was the perfect quiet retreat that contrasted against the busy souks perfectly. Super, super friendly and helpful owners and staff who went above and beyond to help us. Wonderful breakfast, very clean, definitely the best mint tea I had during our stay in Morocco too. WIll be staying here again.
Nicholas
เข้าพัก 2 คืน, มีนาคม 2023
การตอบกลับจาก didier วันที่ 7 มี.ค. 2023
Dear Nicholas, It was ou pleasure to welcome you and your father. We're happy you liked your stay with us. You're welcome if you want to come back
Die Gastgeber und Angestellten des Riad war sehr freundlich und haben uns super Tipps und Infos für unseren Aufenthalt gegeben. Das Frühstück war abwechslungsreich, mit Liebe hergerichtet und sehr lecker. Unser Zimmer war sauber, liebevoll eingerichtet und ruhig gelegen. Obwohl man mitten in der Medina ist, ist das Riad ruhig und gemütlich. Es war ein toller Aufenthalt und ist auf alle Fälle sehr weiterzuempfehlen.
Anja Christina
การตอบกลับจาก didier วันที่ 21 ก.พ. 2023
Thank you very much for review for your kind review. We re very happy you liked your stay with us. We hope to see you again
Easily the calmest hotel I’ve ever stayed at. Much welcomed from the craziness outside
The Riad is beautiful, very well kept and the staff literally couldn’t be more accommodating and helpful
Stephanie
การตอบกลับจาก didier วันที่ 19 ก.พ. 2023
Thank you so much. Happy you liked your stay with us. We hope to see you again
Personnel très prévenant et très disponible serviable à l’écoute
Riad très chaleureux et propre
Équipement parfait
Pdj avec produits maisons
À recommander
Nicolas
เข้าพัก 3 คืน, ตุลาคม 2022
การตอบกลับจาก Abdel วันที่ 1 ธ.ค. 2022
Mille mercis pour votre avis. Nous sommes ravis de lire que vous ayez apprécié votre séjour parmi nous. Nous espérons vous revoir lors d'une prochaine occasion.
Eric, Didier, Ahmed and all the staff at the Riad were amazing. Nothing was too much trouble.
The room was so comfortable and beautifully decorated.
Breakfast was lovely every morning on the sun terrace by the pool.
We had dinner at the Riad one night it was amazing.
Be sure to book your transfer from the airport direct with the Riad. It makes the process very simple.
The Riad is only 10 mins walk to the main square. It was a very safe walk and we were given great recommendations by staff. Le Foundouk restaurant nearby was lovely.
We booked the salt mine excursion to the Atlas Mountains through the Riad. A great day was had with our guides including a delicious lunch included.
Thank you for making our stay such a good experience and for all your great advice.
Best wishes Natalie and Peter
Natalie
เข้าพัก 4 คืน, ตุลาคม 2022
การตอบกลับจาก Abdel วันที่ 1 ธ.ค. 2022
Thank you so much, Natalie and Peter, for your kind review and your recommandation. We are happy you liked your stay with us, it was our pleasure to meet you and we hope to see you again.
Perfect place in the Medina! Safe and easy to get to! Everyone was very attentive, the rooms were excellent, and the property was an oasis! Please make sure to enjoy the Hammam while there! Thank you for a wonderful stay.
Johnathen
เข้าพัก 2 คืน, ตุลาคม 2022
การตอบกลับจาก Abdel วันที่ 1 ธ.ค. 2022
Thank you very much for your review and recommendation. We are really happy you liked your stay with us and we hope to see you again.
El lugar es muy bonito pero lo mejor es la mantención de los dueños y el personal, de primer nivel. Está dentro de la Medina por lo cual es accesible para caminar a todos lados.
Carlos e
เข้าพัก 2 คืน, กุมภาพันธ์ 2022
การตอบกลับจาก Abdel วันที่ 21 ก.พ. 2022
Muchas gracias, querido Carlos, por haber elegido nuestro riad y gracias por tu elogiosa reseña.
Esperamos tener el placer de volver a verle en una futura ocasión.
Wonderful stay, made to feel really welcome. The staff, like the Moroccan people, we're very welcoming, warm and generous with their attention. The riad is right in the heart of the Medina, but is an oasis of calm and tranquility. The whole place has been created to a very high standard. We loved our stay at Riad Houdou.
Roger
เข้าพัก 4 คืน, กุมภาพันธ์ 2020
การตอบกลับจาก didier วันที่ 27 ก.พ. 2020
Thank you so much for your really lovely review. We are happy you liked your stay with us. It will be our pleasure to see you again
Très joli riad bien décoré entre tradition et modernité. Nous avons apprécié le calme en plein cœur de la médina et la disponibilité de toute l'équipe. Mention spéciale à Hassan qui nous a accueilli tard le premier soir avec son sourire et qui a pris le temps de nous expliquer le fonctionnement du lieu malgré l'heure tardive, à Fatima qui nous a donné plein de précieux conseils de survie pour Marrakech 😉 et Abdel qui nous a facilité la vie ! Mille mercis pour ce séjour réussi !
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เข้าพัก 3 คืน, มกราคม 2020
การตอบกลับจาก Abdel วันที่ 23 ม.ค. 2020
Mille mercis pour votre avis. Nous sommes ravis de lire que vous ayez apprécié votre séjour parmi nous. Nous espérons vous revoir lors d'une prochaine occasion.
The property has lots of character and very quirky the dining room and common area was cold and not comfortable but heaters in the room was a good thing
If choosing this location be prepared for 20 min walks to find where you can drink any alcohol we were told about the alcohol restriction in the welcome e mail but not the Expedia description when we made the booking
Can not fault the staff for being welcoming and helpful
Not clear in the description but they only accepted cash for extras which could have been a problem just a couple of points that could help future guests .
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เข้าพัก 3 คืน, มกราคม 2020
การตอบกลับจาก didier วันที่ 22 ม.ค. 2020
Hello,
Thank you for your review and happy to read that on general you have appreciated your stay with us.
Honestly, we expected you write something wronger in reason of the non-alcoholic zone in the riad. really sorry that we don't serve alcohol has been difficult for you… I don't why this had to be written in the booking condition on Expedia. You have decided to travel in a muslim country, so you can expect to have difficulties to find alcohol. Anyway if this was so was so important and necessary for you we have indicated you where you can find. It's not as you wrote at 20 minutes by walk but at 5 minutes from the riad (The Foundouk restaurant and le Trou au mur, both have license). You have chosen to stay in a Medina and it's protect place where it's difficult to find alcohol.
About the cash paiement, it's written in our website condition, it's indicated in our first welcoming email and finally we repeated it to you when you arrive. Your final bill in cas was less than 100 euros, which is not so much to pay in cash…
About heater, in common zone of cours it's winter and the courtyard I open. But in the evening there is a roof and gaz heater and in dining room there is a fireplace and electric central heater. Marrakech is at only 1 hour from the mountain and of cours educing winter time it can be cold. But I'm surprise about this review because meanwhile I wore wool pull over, you wore simple Sumer tee-shirt…
Happy that anyway you find your room warm.
I'm really sorry about this and appreciate that anyway you have liked the friendliness of our staff.
Alles Positive ist bereits gesagt. Einmalig die herzliche, natürliche und professionelle Betreuung durch das überaus engagierte Personal. Samira, Abdul und die Besitzer Didier mit dem gesamten Team (Erik haben wir leider nicht kennen gelernt), sind außerordentlich menschenfreundlich und lesen einem jeden Wunsch fast von den Lippen ab. Toll auch das tägliche Frühstück auf der Dachterrasse mit einem tollen Service. Das Riad ist sehr geschmackvoll eingerichtet und eine sehr zu empfehlende Location für einen Trip nach Marrakesch. Herzlichen Dank dem Team für die tolle Gastfreundschaft!
Gebhard
เข้าพัก 4 คืน, ตุลาคม 2019
การตอบกลับจาก Abdel วันที่ 2 พ.ย. 2019
Vielen Dank für diese hervorragende Bewertung. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie bald wieder zu sehen.
This is one of the best experiences you could have in Marrakech. Right in the Medina, such a perfect location. The staff were amazing. This should be a 6 star resort. Lots of riads to choose from ... This has to be one of the best.
Thomad
เข้าพัก 4 คืน, ตุลาคม 2019
การตอบกลับจาก Abdel วันที่ 25 ต.ค. 2019
Thank you so much to have chosen our Riad and for the great review you wrote.
We are very happy you liked your stay with us and we hope to welcome you for another occasion.
Dear Nico,
It's difficult to give explanation about a bad notation when there is no review.
Anyway, we think to know why you have let a bad notation after your stay in our guest house.
You wanted to have an early check-in which was complicated for us but our maid has the best she could to clean and tidy up the room. Because you have had a red-eye-flight you were exhausted and you have slept during all the afternoon with the AC. When you went out, you said everything was fine in the room.
When you came back around 10 pm, you have tried several time to use the AC and maybe because you have switch on and switch off several times the AC remote, without waiting the time for the AC to start, you have blocked the system.
You went down and ask us to give you another room, if not you didn't want to stay anymore in the riad. Fortunately, we had one bedroom available and we have settle you in this new room.
On the morning, you apologized about your reaction of the night before and said with jet lag you felt very nervous. Anyway, to be excused of the issue with AC (which finally worked but because of the multiple sollicitation was out of order the day before) I had done a discount of 20 %.
At the check out, you said everything was perfect…
You can imagine my surprise hen I saw this bad notation, and if there is anything else than your "issue" with AC, I will be happy to know it.
really sorry if don't enjoy your stay and anyway I hope to see you again to not keep a bad idea of us.
- the Riad was georgeous
- the staff is so kind and helpful.
- the room and all other corners in the Riad where very very clean
- we get in love with all the small, but well choosen details in each corner/ room
Lally
เข้าพัก 4 คืน, ตุลาคม 2019
การตอบกลับจาก Abdel วันที่ 10 ต.ค. 2019
Thank you so much to have chosen our Riad and for the great review you wrote.
We are very happy you liked your stay with us and we hope to welcome you for another occasion.
excellent accueil , le personnel est vraiment qualifie et tres sympathique, la cuisine est excellente. la situation permet de faire beaucoup de visites a pied,on est plongé directement dans l'atmosphere de la medina. A recommander
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เข้าพัก 6 คืน, กันยายน 2019
การตอบกลับจาก Abdel วันที่ 12 ต.ค. 2019
Merci à vous pour cet avis. Nous sommes ravis que vous ayez apprécié votre séjour et nous espérons vous revoir bientôt.
Eric and his dedicated team make the whole Marrakesh experience so easy. The Riad is traditional and beautiful, the in house food is superb and the location in the Médina a memory never to be forgotten.
Andrew
เข้าพัก 4 คืน, มิถุนายน 2019
การตอบกลับจาก Abdel วันที่ 9 มิ.ย. 2019
Dear Andrew,
Thank you so much to have chosen our Riad and for the great review you wrote.
We are very happy you liked your stay with us and we hope to welcome you for another occasion.
Considering your bad notation, wee are sorry you haven't be happy with us but in fact you had made the choice to not come at the riad. A few days before you ask to cancel for free your reservation. As written on our booking conditions and as you know it, we charge 100% a last minute cancellation. We are a small structure and for us it's a big lost we ca't afford. By revenge, you have let this bad notation, which is your right. It's a pity you didn't came and in spite of this we hope you will give us another chance if you come back at Marrakech.
Fantastic week stay. The level of service and attention we were given from first moment of check in to the date we left was exceptional. Great riad with lovely courtyard perfect for dinner and service from all the staff was as good as anything we've had before. Dont stay anywhere else in Marrakesh
Adam
เข้าพัก 7 คืน, พฤษภาคม 2019
การตอบกลับจาก Abdel วันที่ 23 พ.ค. 2019
Dear Adam,
Thank you so much to have chosen our Riad and for the great review you wrote.
We are very happy you liked your stay with us and we hope to welcome you for another occasion.
Personnel adorable, propreté, décoration du Riad, et repas
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เข้าพัก 3 คืน, เมษายน 2019
การตอบกลับจาก Abdel วันที่ 3 พ.ค. 2019
Merci beaucoup pour votre avis. Cela a été un plaisir de vous accueillir et nous sommes heureux de lire que vous avez apprécié votre passage parmi nous. Nous espérons avoir le plaisir de vous recevoir de nouveau.
You leave the overwhelming smells, sights and sounds of the souks, down a small alleyway, through an unassuming door, and into the most peaceful and tranquil oasis in the middle of the medina. The proprietors care deeply about your experience in their home and world. Take all their advice and you won't regret it. Immerse yourself in an experience you won't soon forget.
Harold
เข้าพัก 6 คืน, เมษายน 2019
การตอบกลับจาก Abdel วันที่ 23 พ.ค. 2019
Dear Harold,
Thank you so much for this warm review. We are really happy you enjoyed your stay with us and our hospitality. We hope to see you again
Das Riad Houdou ist gut in der Medina gelegen. Abdel und Team sind sehr gut organisiert, helfen einem, wo immer sie können in einer netten unaufgeregten Art und Weise! Unser Zimmer war toll, schön groß und gut ausgestattet. Die Dachterrasse ist schön. Die Ausflüge durch das Riad gebucht, waren sehr gut organisiert. Der Besuch ins Atlasgebirge war sehr authentisch, nicht touristisch!
Wir haben uns sehr wohl im Riad Houdou gefühlt!
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เข้าพัก 7 คืน, มีนาคม 2019
การตอบกลับจาก Abdel วันที่ 30 เม.ย. 2019
Vielen Dank für Ihre Meinung. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir hoffen, Sie bei einem späteren Anlass wiederzusehen.