The owner put us in a room where the power went out for multiple days. Refused to contact us to fix any issue or provide a refund. Absolute trash mentality by the owners and the hotel staff just shrug their shoulders.
Beware when booking with this host! The bidet in our room is broken and kept leaking when we open and use the toilet. I contacted the host, didn’t even bother fixing even with knowing our stay was 2 nights. The TV remote is broken meaning the TV is unusable. Adverised that there’s a pool but we needed to pay everytime we use. Needed to buy tickets beforehand and when we stayed, it was a holiday meaning there’s no management office to get pool tickets! Worst part, they asked for a room deposit, and NEVER gave back. Host just disappeared and chose not to reply at all. What a horrifying experience!
Rica
2/10 แย่มาก
ผู้เข้าพักจริง
5 ก.พ. 2025
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Cheap but still not worth it.
The worst experience I've ever had in a condotel. TV was broken, main liiving space light did not work, the light in the bathroom flickered on & off while taking a shower, and shower water heater stopped working after 2 minutes. Was told we need to pay 500 pesos more to transfer to a condo with a working shower water heater.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, มกราคม 2025
4/10 แย่
Romalyn
เดินทางกับครอบครัว
30 ม.ค. 2025
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Overbooking is the main issue here, they accept walk ins so there’s a chance you will be move to a dirty room.
First off wrong address so it took a few hours to find Secondly no key to condo once we got to unit. Then trying to get hold of someone took6 hours so wecould go out The unit had broken furniture no internet as said and there was no free swimming you had to pay per person to swim. Was just a bad choice compared to advertisement