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InterContinental Bahrain by IHG

5.0 star property
Luxury hotel with 6 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for InterContinental Bahrain by IHG

Meeting facility
2 outdoor pools, pool umbrellas, pool loungers
Exterior
Meeting facility
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Parking included
  • Room service
The current price is ฿3,628
฿4,895 total
includes taxes & fees
17 Sept - 18 Sept

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Classic Room, 2 Single Beds, Smoking

1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Single Beds, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Smoking (Top Floor)

Room amenity

Classic Room, 1 King Bed, Smoking (Top Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Smoking

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Smoking (High Floor)

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed, Smoking (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Smoking (High Floor)

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed, Smoking (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Upgraded)

1 bedroom, minibar, in-room safe, desk

Classic Room (Upgraded)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 2 Single Beds (High Floor)

Classic Room, 2 Single Beds (High Floor) | 1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Single Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Suite, 1 King Bed (High Floor)

1 bedroom, minibar, in-room safe, desk

Club Suite, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Smoking

1 bedroom, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Smoking

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed (High Floor)

Room amenity

Classic Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 2 Single Beds (High Floor)

Club Suite, 2 Single Beds (High Floor) | 1 bedroom, minibar, in-room safe, desk

Club Suite, 2 Single Beds (High Floor)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Smoking (High Floor)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Smoking (High Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Royal Suite

Room amenity

Royal Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 164 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite (Imperial)

Suite (Imperial) | 1 bedroom, minibar, in-room safe, desk

Suite (Imperial)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Accessible (Mobility, High Floor)

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed, Accessible (Mobility, High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

1 bedroom, minibar, in-room safe, desk

Classic Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed (High Floor)

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Located in Manama Center, a neighbourhood in Manama, InterContinental Bahrain by IHG is near theme parks. Manama Souq and The Avenues Bahrain are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Prince Khalifa Bin Salman Park and Al Dar Island. Bab Al Bahrain and City Center Mall are two other places to visit that come recommended. Snorkelling, windsurfing and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding nearby.
Visit our Manama travel guideOpens in a new window
Map
King Faisal Highway, Manama

What's nearby

  • Bab Al Bahrain - 3 min walk - 0.3 km
  • Manama Souq - 4 min walk - 0.4 km
  • Bahrain World Trade Center - 12 min walk - 1.0 km
  • The Avenues Bahrain - 18 min walk - 1.6 km
  • City Center Mall - 1 min drive - 2.0 km

Getting around

  • Manama (BAH-Bahrain Intl.) - 12 min drive

Restaurants

  • ‪Hajji Coffee Shop - ‬4 min walk
  • ‪Medzo - ‬7 min walk
  • ‪مطعم السنع - ‬5 min walk
  • ‪بيتزا بابا جونز المنامة - ‬4 min walk
  • ‪مطعم بابا طاهر - ‬6 min walk

About this property

InterContinental Bahrain by IHG

Luxury hotel near Bab Al Bahrain
Located close to Manama Souq and The Avenues Bahrain, InterContinental Bahrain by IHG provides a nightclub, 2 poolside bars and shopping on-site. Active travellers can enjoy cycling at this hotel. Treat yourself to a body scrub, a manicure/pedicure or a body wrap at the on-site spa. Make sure that you enjoy a meal at the 6 on-site restaurants, including breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as 3 coffee shops/cafes and a hair salon.
Other perks include:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and a ballroom
Room features
All 304 rooms include comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Reusable coffee/tea filters, recycling and eco-friendly cleaning products
  • Bathrooms with spring water baths and eco-friendly toiletries
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

Languages

Afrikaans, Arabic, Dutch, English, Filipino, French, German, Hindi, Indonesian, Italian, Korean, Malay, Romanian, Russian, Serbian, Spanish, Swahili, Thai, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: BHD 8 to 15 per person
  • 2 poolside bars
  • 3 coffee shops/cafes
  • 6 bars/lounges
  • 6 restaurants
  • Couples/private dining

Restaurants on site

  • Downtown
  • Legendz Steak House
  • Medzo
  • Noor
  • Selections

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Full-service spa
  • Hot tub
  • Nightclub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • 28,395 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BHD 10.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately BHD 8 to 15 per person
  • Airport shuttle fee: BHD 17 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: BHD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bahrain InterContinental
InterContinental Bahrain
InterContinental Hotel Bahrain
Intercontinental Regency Bahrain Hotel Manama
InterContinental Regency Bahrain Manama
InterContinental Bahrain Hotel Manama
InterContinental Bahrain Hotel
InterContinental Bahrain Manama

Frequently asked questions

Does InterContinental Bahrain by IHG have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at InterContinental Bahrain by IHG?

As of 22 Aug 2025, prices found for a 1-night stay for 2 adults at InterContinental Bahrain by IHG on 17 Sep 2025 start from ฿3,628.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Bahrain by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at InterContinental Bahrain by IHG?

Self-parking is free at this property.

What time is check-in at InterContinental Bahrain by IHG?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at InterContinental Bahrain by IHG?

Checkout is at noon.

Does InterContinental Bahrain by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BHD 17 per vehicle applies.

Where is InterContinental Bahrain by IHG located?

Located in Manama Center, this luxury hotel is within a 10-minute walk of Bab Al Bahrain and Manama Souq. The Avenues Bahrain and City Center Mall are also within 2 mi (3 km).

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InterContinental Bahrain by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 176 out of 286 reviews
Rating 8 - Good. 81 out of 286 reviews
Rating 6 - Okay. 15 out of 286 reviews
Rating 4 - Poor. 7 out of 286 reviews
Rating 2 - Terrible. 7 out of 286 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
The service and hospitality of every person was excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, food also excellwnt
Stayed 3 nights in Jan 2025

8/10 Good

Nabil

Nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Kamran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was INCREDIBLE. Always there at dinner and breakfast to serve us; check in was fast and courteous; concierge was knowledgeable. The hotel was located very close (5 minute walk) to the souqs and other shopping and restaurants, and the area was clean and safe. A fantastic place to stay!
Stayed 3 nights in Mar 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, as usual for the IC, and always ready to assist. Very pleased with my stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. Breakfast was excellent. Staff was extremely friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Branimir

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Jan 2025

10/10 Excellent

Claude

Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 8 nights in May 2023

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, we really enjoyed our stay. The room was spacious and clean and the staff were very friendly.
Stayed 2 nights in Jun 2023

10/10 Excellent

Wathik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consistently good

Consistently great service at the IHG in Manama.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely friendly and wonderful staff. Very accommodating
Stayed 3 nights in Oct 2023

10/10 Excellent

Sami El

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great location

The stay was comfortable. My only complaint was the hallway and my room smelled like cigarettes and it was as a non-smoking room
Stayed 1 night in Oct 2023

10/10 Excellent

samir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jun 2024

2/10 Terrible

Fawaz

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The property itself was very good and I enjoyed the stay overall. However, I was disappointed with the professionalism of the staff during check-in. They asked for both my ID and my friend’s ID, which is understandable. But later, when my friend asked for his ID back, I realized it wasn’t with me. We spent nearly an hour searching for it, only to call the front desk and be told that they still had it. The frustrating part is that they didn’t return it to us during check-in and also didn’t inform us that they had kept it. This lack of communication caused unnecessary stress and wasted time. I hope the management works on improving the professionalism and communication of the staff, as it really affects the guest experience.
Stayed 1 night in May 2025

10/10 Excellent

janoi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Nov 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

We went for a last minute break. We did not realise it was Ramadan, but it was not a problem. Actually is was so quite we had the pool to ourselves for most of the duration. We wanted sun, piece and quite, we certainly got that.
Stayed 6 nights in Apr 2023

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities
Everything

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too much light at night!

Great Hotel, great stay, friendly staff. One simple criticism: the ridiculous lightning system in the rooms. It is so complex, one has to spend very long minutes before being able to get the place dark. I was not successful one of the nights.
Stayed 2 nights in Jan 2023

10/10 Excellent

Meteb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service slow
Stayed 1 night in Aug 2023

2/10 Terrible

syed

Disliked: Cleanliness, staff & service, room comfort
The The staff was very known cooperative and unfriendly did not want to give a good room without charging extra The room I got was very very dark and they charge me 30 US dollar extra to give me a better room which was still the same as I had before very bad experience I will never stay there again
Stayed 1 night in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here many times. The staff are welcoming and helpful. I have one suggestion. The staff in Elements Bar (by the pool) should do a walk-around every 10 minutes or so to check whether guests require drinks. As it is we have to go inside and order them ourselves. It’s a small point but one which would make a huge difference. A mention for Benson on the front desk. His good humour sets a great tone as people check in and check out. My taxi failed to appear on check out and he sorted a car for me within a minute! Top class service!
Stayed 6 nights in Aug 2022

8/10 Good

Reema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff are brilliant & friendly and really helpful. One of the pools was closed which I wasn't aware when I made the booking but it wasn't much of a problem for us. Only negative for me is that if you have allergies or dietary requirements then they struggle to cater, The coffee shop didn't have any options for us and no alternative milk to dairy either. I had to check every item and list everything as many of the stuff didn't understand what Vegan was and my children have allergies so I did find it difficult as everything including the pasta has egg. The chef's were very accommodating for breakfast but it was a struggle as the labels aren't all accurate.
Stayed 6 nights in Feb 2024

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience from the check in to the check out .. i had a bed with Stains when i entered the room .. all the corridors stink and smells really bad .. i hate to wait for over 20 mintues in the checkout to get the luggage taken to the car and i hate to carry them all by myself inorder to not miss my flight .. the manager shenny or sherry i dont really remember her name was rude and i told her the luggage asap and she just didnt care .. save your money that place is trash :)
Stayed 3 nights in Jul 2022

10/10 Excellent

Lea

Stayed 4 nights in Jun 2025