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"My 3rd stay in this hotel. You can hear people in the other room talking, kid screaming and even phone alarming. Not a big deal if it's not 1AM."

"Staffs are very kind and attentive! Excellent customer service service! Going back again."

"What an honor to stay at such a historic hotel. Enjoyed our stay. Beautiful property. Top notch breakfast. Wonderful employees."

"I've stayed here a couple times and it's a much smarter choice than the City Garden GRAND nearby. The rooms are the same size, but lower priced. Staff is pleasant. Beds are comfortable. WiFi is adequate. I'd stay again."

"The Heritage Hotel in Manila is an excellent stay. The staff are friendly, welcoming, helpful and professional. The breakfast buffet is wonderful with a good variety of food to choose from. The restaurant is also very good with a good menu and good food. The rooms are very clean and comfortable. Although the renovated rooms are much nicer than the older rooms. If you don’t mind paying a little extra. The hotel itself is very secure and in a good location."

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"We went there for an event and the hotel.was a great venue. The event was well served, the staff were attentive and quick to respond."