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"The hotel food is too expensive.. are you guys kidding me ?? Sometimes the food is more expensive than jakarta... what are you guys thinking ??? The breakfast quiality was not even average.. by the way why there are only few employees during breakfast ?? The service was so slow"

"Excellent Service for the friendly and helpful staff. Room is clean, comfortable, and well-maintained facilities. Hotels in convenient and close to attractions, restaurants, and transportation options. It also offers stunning view. The check in and late check out went smooth with such efficiency and convenient process. They always served us with such warmth and friendly smiles. The restaurant offers a great varieties of food that will spoil the belly. The area of restaurant was clean and...

"Very nice hotel, near downtown of Lembang city. "

"I especially liked how polite and professional the team was throughout my visit. Overall, a great dining experience that matches Mercure’s high standard of hospitality. Highly recommended for anyone staying at the hotel or visiting Garut!"

"Good location, clean room, excellent services and friendly staff. Value for money too, will definetely stay there again next time."

"Check in process are so fast, facility is good enough"

"Great rooms, staff, and location. Highly recommend. "

"Hotel is still new about a year plus. Location is good. Not far from cihemplas walk & rumah moda. Great Room size, Breakfast spread are marvellous and service staff are excellent. Didn't get their names but all are very helpful. Hotel Maintenance is a plus. All areas look clean and tidy. The swimming pool is a must to visit it's breathtaking."

"Mir hat alles gefallen - das Zimmer, die Ausstattung, das Frühstück sowie das Personal. Besonders gefallen hat mir, dass das Hotel direkt mit der Mall verbunden ist"

"The hotel is clean, staffs are friendly and always offers help"

"Friendly staff"