Best option in Plainview and staff was friendly, explained why we couldn't get refund for 2nd night. We finished loading my sister to move to Fort Worth and didn't need to stay another night. We thought it would take longer but were finished by 9:30am and there is nothing to do in Plainview..why stay.
I have been a good customer of Orbitz and would appreciate an exception to the need to pay for an extra
night. We were out by 10"00am. ORBITZ, WOULD YOU RECONSIDER?
Mary Loewen
Plainview TX is a *very* small town with minimum hospitality options. I wasn't expecting much but WHAT a surprise!!! Perfect customer service (brought me a blanket in the middle of the night) from the friendliest people I've met in a long time. It was a HS reunion weekend and even with all the hassle they were always polite and helpful. Designated recycling! Fitness room has 2 treadmills and the indoor pool is closed for Covid. No outside gathering area but it was usually too hot, anyway.