Search Hotels Near Lowcountry Zoo, Murrells Inlet

"The staff was excellent, very customer service oriented "

"After a 6-hour drive, my stay began with a frustrating check-in. The night clerk’s communication was unclear and dismissive. I was asked to step aside, then called back without explanation, and later handed paperwork with no guidance after returning from my car when tap-to-pay wasn’t accepted. Dining that evening raised concerns as well. My 3 year old child was given fries with sriracha ketchup without any warning, despite saying he was hungry. He kept saying they were spicy, and the server never acknowledged it, even though regular ketchup was available. The next morning, while ordering breakfast to go, I was mid-sentence asking about timing when staff walked away to assist another table. She later returned, slid the bill over with little interaction, gave nearly incorrect change, and then asked for a tip. When I expressed that the interaction felt rude, the apology didn’t feel genuine. Additionally, housekeeping knocked twice before checkout time, which felt intrusive. Overall, the experience lacked professionalism, communication, and attentiveness. As someone with years of dining room management experience, I know the standard of service—and this fell short. I also left feeling uncomfortable with how I was treated and questioned whether all guests are given the same level of respect."

"Rooms "

"Great location "

"Dirty, nasty, disgusting. Staff was rude and the parking lot was shady. Everything was filthy and people were doing inappropriate things with each other on the elevator as it opened in front of my 9 year old granddaughter. Never, NEVER again"

"I was on the 2nd floor and It was a nice quiet hotel. I dint hear people yelling or running up and down the halls. Theres a pond out front you can feed the turtles. They swim up to you looking for food."

"Excellent hotel with first rate front desk and hotel/cleaning staff! Very friendly- always say hello and are pleasant/positive. The checkin lobby was very clean and welcoming. The breakfast area equally maintained well and clean; excellent food options. Traveled with my wife and daughter. Would absolutely stay here again. "