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"丁寧な接客　清潔な客室"

"Nice place"

"Great property at a great price. Good location right next to the Mix Mall"

"Nearby shopping mall, many options for the meal. The mall is bit quiet. I should visit womer season to see the vibes of peak season."

"Excellent hotel, very friendly and great breakfast with a wide variety of foods "

"Excellent customer service "

"I stayed at Sofitel Haikou for a business trip and was thoroughly impressed. The hotel offers a perfect blend of luxury and functionality, ideal for business travelers. The room was spacious, clean, and well-equipped with a comfortable work desk and high-speed Wi-Fi. The staff were courteous, professional, and attentive to every detail. The breakfast buffet had a great variety of both Western and local options, which was a great way to start the day. Meeting facilities were top-notch, and the...

"优点：位置在免税店附近 去海口东站25分钟之内 设施整洁 五星级酒店以外的好选择 缺点：办理入住手续服务的职员态度一般 不主动告诉早餐享用时间 房间内要手机充电就只能用床头的usb 插头数目不足"

"換了三次房間才換到和網站照片中一樣規格的房間。，酒店走廊範圍很大煙味，衛生和隔音都欠佳，但實際房間規格還可以"

"Great hotel near airport. Note staff unfortunately don’t speak any English "

"The hotel very nice and service very good"

"Amazing hotel. Friendly staff, great buffet (consisting of Chinese favourites like dim sum, congee, yangtao and rice noodles. Also Western favourites like coffee, croissants, bacon, sausages and waffles. Rooms had bar fridges and Toto toilets with bidet. Complimentary water was provided. Also rooms had a USB charger and outlets compatible with North American plug. Nice amenities includedan Unheated pool, hot tubs (39c) and minutes walk from HCC building which had shops to buys coffee, drinks and...

"Nice location. Great room. Wonderful room. Excellent food. Top notch staff."

"The hotel room with king size bed was small but very clean and new. The staff were very helpful and assisted us in contacting PRC authorities when we could not reach them because we did not have a PRC phone number. They went the extra mile to make our stay more comfortable and even helped us to find a room when they were very packed knowing we had to wait for some official documents. Kudos especially to Ms Carina Chen who really made our day. "

"Good Check-in experience at the counter Very fast and helpful "

"This hotel truly feels like the Hawaii of China, peaceful, welcoming, and the perfect place to recharge. I stayed here during a short stopover before my trip back to America, and it was exactly what I needed. The receptionist was especially kind and went out of their way to help me order a taxi, making my transit smooth and stress-free. Thank you for your warm hospitality! "