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OYO TamTam Acton Hotel

2.5 star property
London hotel in Acton

Choose dates to view prices

OYO TamTam Acton Hotel sits near the Thames River, offering a practical London base with in-room WiFi. The multilingual staff helps travelers navigate the city, while the nearby Westfield London Shopping Centre gives shoppers easy access to retail therapy.

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi

About the area

Map
311 Uxbridge Road, Acton, London, England, W3 9QU

Getting around

  • Acton Town Underground Station - 8 min walk
  • Acton Central Overground Station - 13 min walk
  • Heathrow Airport (LHR) - 28 min drive

About this property

OYO TamTam Acton Hotel

Hotel near Westfield London Shopping Centre
Close to Thames River, OYO TamTam Acton Hotel has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Smoke-free property and multilingual staff
Room features
All guest rooms at OYO TamTam Acton Hotel include amenities, such as free WiFi.
Other conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with showers and hairdryers
  • 28-inch TVs with cable channels
  • Electric kettles and limited housekeeping

Similar properties

Standard Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

OYO London Guest House

  • Free WiFi
  • Parking available
  • Housekeeping
  • 24/7 front desk
8.0 out of 10, Very good, 266 reviews
The price is ฿2,086
฿2,546 total
includes taxes & fees
9 Nov - 10 Nov
OYO London Guest House

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

Food and drink

  • Electric kettle

More

  • Fan
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in instructions and an access code prior to arrival; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Hill Hotel London
Hill Hotel
Lifestyle Acton
Tamtam Acton Hotel
OYO TamTam Acton Hotel Hotel

Frequently asked questions

Is OYO TamTam Acton Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at OYO TamTam Acton Hotel?

This hotel doesn't offer parking.

What time is check-in at OYO TamTam Acton Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at OYO TamTam Acton Hotel?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is OYO TamTam Acton Hotel located?

Located in Acton, this hotel is 1.9 mi (3 km) from Thames River and 2.9 mi (4.6 km) from Westfield London Shopping Centre. Royal Botanic Gardens, Kew and Eventim Apollo are also within 3 miles (5 km). Acton Town Underground Station is 8 minutes by foot and Ealing Common Underground Station is 9 minutes.

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Reviews

OYO TamTam Acton Hotel Reviews

6.4

6.4

Cleanliness

7.0

Location

5.8

Staff & service

5.0

Eco-friendliness

6.2

Property conditions & facilities
Rating 10 - Excellent. 17 out of 119 reviews
Rating 8 - Good. 37 out of 119 reviews
Rating 6 - Okay. 30 out of 119 reviews
Rating 4 - Poor. 13 out of 119 reviews
Rating 2 - Terrible. 22 out of 119 reviews

Reviews

2/10 Terrible

Karen

Disliked: Cleanliness, property conditions & facilities, room comfort

NEVER BOOK A OYO HOTEL

From when I booked this hotel on 17.6.21, it was a total nightmare. I had questions to ask the hotel & I could never get through to them. I tried to contact them the night before my arrival because I knew I needed a code to get into the property which I hadn’t received. I emailed them (it was difficult to do even this as they only had set questions I could ask them previously so I had to contact hotels.com to do even this!). An email came back from them at 9.15pm advising me it would be send me the code the following day. By 2.30pm on the day of arrival, I still had not received it (booking in, I was advised was anytime between 3pm & midnight, on an email when I booked it), so I phoned them & spoke to Ahmed (the only time I managed through to get the hotel). I said my arrival time would be between 8pm & 9pm. He said I didn’t need a code. He said that would be ok. There is someone there 24/7. There would be someone to let me in. That was a blantant lie. I turned up at 8.25pm. From thereonin,, it was the worse experience I have ever had to trying to get into the property. There was no one from the property to let me in. I tried the 3 phone numbers I had from the property & no one answered. I tried calling hotels.com & phoned 8 times in total. Each time, they said they would put me through to another department but kept getting cut off. I asked the person I spoke to, to call me back but they didn’t. By 12.44am, they found another hotel for me after 1hour 21 mins of being on call
Stayed 3 nights in Jun 2021

2/10 Terrible

Czanya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful, dont even both with oyo or hotels.com

Well, i didnt even stay there, hotels.com wouldnt let me cancle the room then he took my money, and then proceeded to call me guranteeing a refund and i am yet to recieve it, he changed his number on the acton page so there was no way of contacting him. Disgusting service i wont be useing oyo or hotels.com again.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property could be cleaned up a bit but my room did have a balcony which was nice. There are no staff in the hotel but they are just a text/phonecall away and very helpful.
Stayed 2 nights in May 2021

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEVER EVER use this hotel, DONT DO IT TO YOURSELF

This is the WORST hotel I have ever "tried to" stay at. DO NOT BOOK here. I arrived in the freezing cold (it was snowing and -1 degree outside), and was let into the extremely dirty hallway by another customer also trying to check-in. There is no reception, just a number written on a piece of paper inside the hallway. This number does not answer ever. Neither of us could contact the person to come. There was a separate number to contact OYO, which is the parent company of the hotel chain. When I called this number I got through to the "Reception Centre" of OYO. I was told by the person that worked there (it seemed there was only one) that it was impossible to contact the person in charge of this hotel and that they were sorry but there was nothing they could do. I booked the hotel for 10 nights and the person in the reception centre told me he was unsure if I would be able to check-in on any day. He offered to book me a hotel nearby but said that OYO could not cover it and that I would have to pay for it myself. I then contacted hotels.com booking centre and after FOUR hours of sitting in the disgusting cold hotel hallway I was finally placed into another hotel nearby. DONT USE THIS HOTEL. Its cheap but its not worth it. I dont even know why it is listed on hotels.com.
Stayed 10 nights in Feb 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A risky gamble with OYO Acton

Had made a reservation but was not able to check in. An initial email was sent, with a faulty booking ID and upon calling customer service many times, OYO representatives stated the booking was not found on its database. I would not recommend OYO Acton to anyone.
Stayed 11 nights in Jan 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rubish

It woz crap as cud not stay there they never sent correct info 2 access da premises
Stayed 2 nights in Jan 2021

2/10 Terrible

Elizabeth, Corby

I’m very disappointed by your behaviour You took my money and did not bother to provide me with accommodation There was no one to receive me and I waited for 2 hours only to be told that I was not booked This came as a shock to me as I had a confirmation text A young tried everything to help me even giving the manager all the details of my booking The manager said he was not going to give me a room as I was not on his computer list I talked to one of your agents who kept me waiting for a hour and a half and I never hear from him again It took me 2 hours to find alternative accommodation So please return my money back and don’t ask me how my stay was It’s sickening to treat people like that I didn’t deserve that
Stayed 1 night in Sep 2020

8/10 Good

atsushi

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

入室前に悩む

フロントが無いので、メールで入室の仕方が送られる。説明不足でやり方に慣れて無いと苦戦する。破損してる備品がいくつか有り。
Stayed 1 night in Jan 2020

6/10 Okay

Tsz Yi Bella

Disliked: Staff & service, property conditions & facilities, room comfort
要打電話要求才會打掃房間 衛生情況一般 隔音差 經常聽到怪聲 離地鐵站遠
Stayed 12 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Staff & service

You get what you pay for

I would have liked to know it was self check in , no reception, no housekeeping before being advised the night before arrival
Stayed 8 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Constant noise from busy street and guests throughout the night, poor communication from owner regarding self serve check in.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was bad....................................
Stayed 3 nights in Nov 2019

2/10 Terrible

Emran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In total I stayed in this room for nine nights. This booking was for seven nights and then I had a booking for another two nights in the same room. On the last morning of this booking the housekeeper cleaned my room when I was out because I had another two night stay. When she cleaned my room the cup and saucer and spoon was removed from my room and only the bowl was left behind. This was meant to be an insult as I heard from others.
Stayed 7 nights in Nov 2019

2/10 Terrible

Emran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The housekeeper was purposely talking on the phone outside my room to disturb me when I was sleeping. I said to the housekeeper kindly that I was being disturbed by this and so the housekeeper went someone else but then returned back and started talking on the phone again directly outside my room in order to try and get me agitated. Very unpleasant stay because of the housekeeper.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Will definitely stay again. The room was excellent and very private
Stayed 4 nights in Nov 2019

2/10 Terrible

Elroy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Experience

Horrible experience. Room not as advertised. Misleading pictures which they clearly got from a catalog. En-suite deluxe. Yeah right. In order to sit on the toilet seat you have to place your feet in the shower, that's how cramped and small the 'en-suite- bathroom is. Cleaners no-where to be found during my stay there. Had to buy cleaning products to deal with the situation. Hotels.com were useless as well as the owner of the establishment - voiced my concern and dismay but no response at all.from the owner and follow up from Hotels.com to see if the matter had been dealt with. If you want peace and quiet, forget it, your neighbors if they talk loud you will hear them as if you're in the same room as them. 1/10
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

great experience, the owners were very understanding and the room was clean and decent.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and spacious. Had kettle, microwave, refrigerator and a TV in the room, which was great. Bathroom was a bit small but did the job. Check in was easy enough once we had all the details, but I think check in instructions should be presented a bit clearer on the confirmation email. Overall, it was great for what we needed for a one night stay, fairly close to Acton Town tube station and right next to a Wetherspoons where we got a lovely breakfast in the morning. Would recommend this hotel for someone who is looking to stay for one or two nights in London.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Das ganze Zimmer hat nach Toilette gestunken. Die Teppichböden sind total dreckig und das Badezimmer ist so klein, dass man sich quer auf die Toilette setzen muss. Außerdem liegt das Hotel an einer viel befahrenen Straße, sodass man vor lauter Lärm kaum schlafen kann.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Pas de réception ni de personnel. Sur un séjour de 7 nuits, le ménage n'a pas été fait une seule fois. Seules les poubelles ont été vidées 2 fois dans la semaine mais pas de renouvellement de gel douche.
Stayed 7 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
It has potential to be a good hotel however my experience was pretty poor. - we didn’t recieve any email to inform us that there was no reception which meant we were stood outside for over 2 hours (nobody would answer the number provided or the door). I believe we phone over 50 times until they answered. - our room was on the top floor, number 3, which was fine until it got to night time and we were trying to sleep with the sound of which we thought was a hairdryer or something - we later realised it was the boiler or whatever it is that makes noise every time someone in the building flushes the toilet or runs a tap. - the bathroom is tiny and on the second day of the stay we realised there must be bad plumbing issues when POO started coming up the sink!! ( I kept a video to complain further). - the bed also had a couple stains and dipped a lot in the middle. Only good point I can think of is that it is a short walk to the underground. Overall I would definitely NOT recommend anyone to stay here.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Room comfort

Decent stay for the price

Wasn’t sure what to expect given all the bad reviews from this place, but with the cheap price that I paid the room was fine! Given there’s no reception, enquires have to be called to on a mobile number which can be a hassle. Apart from some mould above the shower, the room was fairly clean and pretty comfortable. No problems!
Stayed 3 nights in Feb 2019

6/10 Okay

M

Disliked: Cleanliness
The location of your hotel is perfect. It wasn' any problems with check in and electronic keys. The bathroom is clean and nice. The room carpet is damaged but there is wasn't any harm as I used that room to sleep there at night time. During my visit rubbish removed and towel was changed ones. I don't like to hurt anybody, but I would like to say, that I wasn't happy with the quality of linen. It was quit poor. There is was somebody's hair on my bed-sheet and duvet cover when I arrived. Also, towels wasn't washed properly, they had stains from previous users. So, I didn't use them. As I had business visit, I hadn't any possibility to tell somebody about it, as there is wasn't any staff members during morning and evening time.
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
The location of your hotel is perfect. The bathroom is clean and nice. The room carpet is damaged but there is wasn't any harm as I used it to sleep there at night time. I don't like to hurt anybody, but I would like to say, that I wasn't happy with the quality of linen. It was quit poor. There is was somebody's hair on my bed-sheet and duvet cover when I arrived. During that time the rubbish was taken off and towel was changed ones. But towels wasn't washed properly, they had stains from previous users. So, I didn't use them. As I had business visit, I hadn't any possibility to tell anybody about it, as there is wasn't any staff members during morning and evening time.
Stayed 4 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very dirty and the carpet is very dirty with gum and floor towels made ugly and old and the same color distinction is in the wood when anyone walks the room very narrow and the bathroom is too tight and in the street a noise I could not sleep a voice. Hotel is not suitable for accommodation even if it is free. I recommend
Stayed 4 nights in Jan 2019