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"All round excellent, staff are so helpful and foods great "

"Lovely hotel with all amenities. Great breakfast. Beautiful rooms. Highly recommend A+++"

"Modern, comfortable stay. The service was excellent from the restaurant, to cleaners and reception. Reception even went out of their way to purchase a paracetamol for my daughter. My only feedback is to ensure all doors close and open properly before allowing guests to use the room. Although our door to the bathroom did not open properly, it was fixed promptly once we advised staff. Otherwise an excellent place to stay! "

"We loved our stay at the Oberoi Lombok for our honeymoon. It wasn’t perfect, but there were so many amazing elements. The private pool villa was large and lovely, the views divine, the staff so friendly and helpful. The beach experience / chairs / hammocks / service, just made for the most relaxing week. The hotel has not been renovated in many years, but as they keep it spotlessly clean and maintained this isn’t a big issue. Our air conditioning broke, but it was spotted by room service and maintenance fixed it very quickly. Nothing is too much to ask, the staff are all very approachable and after a few days knew us by name. The resort feels like it’s in a bit of a time warp - I could have been sat in 1999 - which I quite enjoyed. It was relaxing and nostalgic. If you didn’t fancy dinner in the main restaurant (outdoor tables, white tablecloths, musical entertainment), you could order the same menu to the bar or to your room. They were very flexible with the dinner package, which was appreciated. One night they did a special buffet dinner on the beach, which was really lovely. The staff needed some help understanding my husband’s food allergies, and this took a few days and a few scares. However, they were excellent at following up, and after an early scare were very attentive to it. We found understanding of allergies to be low across Indonesia, not just this hotel. Such a relaxing five nights, and I wish we were back there! "

"Great lication"

"Great stay"

"Great staff and clean hotel"

"Breakfast was not great but dinner in the restaurants was great, staff was amazing, and overall I had a great stay. "

"The location was perfect, close to the shopping area and Restaurants. The beach was literally in front of the hotel, you need just to cross the road and are arrived. The hotel is a nice building, our twin room was very big. However, unfortunately, none speaks English or understand it. It has been so difficult even to ask simple questions or ordering a Cappuccino. The bath towels were always stained and the drain in the shower wasnt working properly, so during and at the end of a shower most of the water was still on the shower floor. I truly suggest to improve those things because the hotel has a lot of potential. "