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"Wow what a transformation Imperial Hotel has had. So impressive love the new design of the hotel it is so modern and so bright. So comfortable the new beds, fab decoration in the room, so clean, amazing shower and a huge HD interactive television. Also loved the Welsh cakes, cans of Welsh water, Welsh coffee and quality tea selection. As usual the staff are amazing especially the receptionist. We will definitely stay again."

"Booked with Hotel .com on the booking stated including a breakfast ended up paying £20 for two breakfasts which I would like refunded please ."

"Impossible to fault this hotel, on any level. The decor, fittings and facilities are all of the highest quality, and the artworks throughout the whole building that are a theme of the hotel are delightful. Our room had views over fields to the spectacular Pembrokeshire coast, the bed was huge and very comfortable, and the bathroom was superb. Despite the hotel restaurant being closed for a full refurbishment (re-opening in late March 2026) a cooked breakfast was still available, and very good, alongside all the usual fruits, fresh yogurts and cereals. All of the hotel staff we interacted with, including the chambermaid, were warm, welcoming, and astonishingly friendly - nothing too much trouble. Would love to come back. "

"Yes"