A lovely traditional building but seems to have downgraded since covid. No glasses in rooms just paper cups. Rooms booked were supposed to be large enough for 3 people but this resulted in a smaller balcony and a poorer view. Staff in restaurant for breakfast were unhelpful except for Otilde who did everything she could to make our stay better. She deserves a lot of credit. No breakfast tea bags and the hot plates were never switched on so food that should have been hot was cold.
Unfortunately poor British tourists in the garden playing football. When asked politely to stop they were very rude. "We have paid a lot of money to come here". Well, if you happen to read this, so had everybody else so I suggest you spend some money and learn to read and have some respect for others. It said clearly no ball games in the garden. Go on the beach!
Staff on duty during the day in the bar could do with some lessons in smiling and customer service.
Can't fault cleanliness.
This used to be a lovely friendly hotel but seems to have lost its way.
Great location in a charming neighborhood, close to restaurants and shops. Many tourist attractions were walkable( 25 min. To get to) and the buses and trolly were nearby. My room was very nice and had a view of the city!
The only negatives- breakfast selection was not worth the extra charge. A coffee set up in the lobby would be nice and some bottled wayer for the room. Other than that- loved my stay!
Older property but exceptionally clean. Smooth efficient checkin and check out. Our room was charming and well maintained. The views are absolutely stunning. Good breakfast was include and had a great selection of items.
Very nice property, great location and grounds are very well kept. Walkable to all amenities. The rooms are clean and views from the hotel are super nice. Quality vs value is good, reflects the fact that rooms would need some upgrades though very clean
Muito bom, face ao que eu paguei, gostamos, funcionários atenciosos, boa localização, acomodações, pequeno almoço nada a apontar. Chato é andar a trocar de elevadores e de edifícios consoante queira utilizar, mas com certeza repetir.
Daniel
เข้าพัก 1 คืน, มกราคม 2025
10/10 ดีเลิศ
Clarice
6 ม.ค. 2025
Clarice
เข้าพัก 1 คืน, ธันวาคม 2024
4/10 แย่
Paulo
เดินทางกับครอบครัว
4 ม.ค. 2025
ชื่นชอบ: ความสะอาด
Der Checkin Prozess war umständlich und langwierig. Unser Zimmer (#517) lag gleich neben der zentralen Abluftanlage mit spürbarer Vibration und Dauergeräusch. Sofortiger Zimmerwechsel (wie kann man ernsthaft seinen Gästen dies zumuten?) war ausgeschlossen. Am 2. Tag wurde ein Zimmerwechsel auf erneute Nachfrage angeboten, dieser dauerte insgesamt weitere 4 Stunden des Wartens. Ein Wort des Bedauerns für die schreckliche Sylvesternacht blieb aus. Ich kenne das Hotel seit über 20 Jahren und weiß, dass es besser klappen kann. Dieses mal war es eine enttäuschende und frustrierende und schlaflose Erfahrung.
Formidable .Todo el personal muy atento y el lugar donde está ubicado el hotel es insuperable por un lado el Atlántico y por otro la sierra de Arrabida