I had an excellent stay here. The room was clean, nice size, carpet new, heat & air worked well, and furniture allowed me to do my work. Everything was operable in the room. Frankly, I stayed in 2 other hotels nearby in prior visits and their accommodations were very poor. I highly recommend your stay at this hotel.
For a budget hotel, this place was convenient, clean and had nice appointments, like a great shower and soft fluffy towels. Staff was nice as well.
Tim
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Front Desk Manager วันที่ 12 มี.ค. 2024
Thank you for taking the time to respond our online survey. I have shared your comments with our staff. We are pleased that you enjoyed your stay with us.
การตอบกลับจาก Front Desk Manager วันที่ 12 มี.ค. 2024
Thank you for taking the time to complete our online survey regarding your recent stay. We hope you enjoyed your stay with us. See you next time. Safe Travels
การตอบกลับจาก Front Desk Manager วันที่ 12 มี.ค. 2024
Thank you for choosing to stay with us. We hope you enjoyed your stay and hope you will see you again. Safe Travels
10/10 ดีเลิศ
Judy
27 ก.พ. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Friendly service
Judy
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Front Desk Manager วันที่ 29 ก.พ. 2024
Thank you for taking the time to fill out our online survey with positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We are looking forward to seeing you the next time you are in town.
การตอบกลับจาก Front Desk Manager วันที่ 26 ม.ค. 2024
Thank you for taking time to respond our survey, I'm glad to hear that you enjoyed your stay, I'll share your feedback with my staff. I hope to see you again soon.Safe travels.
Room smelled like pee. $40 extra for a pet is ridiculous, other places only charge 20/$25. Very old hotel and rooms not sanitarily cleaned
Kaitlyn
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Front Desk Manager วันที่ 26 ม.ค. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. The room is being deep clean. On the other hand, we are saddened to hear that your stay was less than pleasing due to the pet fee. We hope that you will reconsider staying with us next time so we can redeem ourselves and provide the quality you deserve.
10/10 ดีเลิศ
Carrie
18 ธ.ค. 2023
Carrie
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Front Desk Manager วันที่ 26 ม.ค. 2024
Thank you for staying with us and for responding our feedback. I hope you enjoyed your stay with us.See you next time you are in town.Safe Travels
การตอบกลับจาก Front Desk Manager วันที่ 29 ก.พ. 2024
Thank you for choosing to stay with us. We are pleased you enjoyed your stay. We hope you will come back and see us again next time you are in our town.
The staff were helpful and pleasant. The room was clean and the beds were comfortable. The hot breakfast had plenty of options, scrambled eggs, waffles, sausage, oatmeal, yogurt and cereal. It is dog friendly, but they charge extra for dogs.
Elissa
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Front Desk Manager วันที่ 29 พ.ย. 2023
Thank you for taking the time to write such an encouraging review. I have shared your comments with my staff. We are pleased that you enjoyed your stay with us. We have a flat fee for pets in general. I apologize if there was any confusion about this.
Property desperately needs an update, mattresses slept about as good as surplus army cots. Staff were ok
JACOB
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Front Desk Manager วันที่ 29 พ.ย. 2023
I apologize for the inconvenience your encountered during your stay, Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
การตอบกลับจาก Front Desk Manager วันที่ 29 พ.ย. 2023
Thank you for taking the time to complete our online survey regarding your recent stay. We hope you enjoyed your stay with us. See you next time.Safe Travels
10/10 ดีเลิศ
Mary
20 พ.ย. 2023
ชื่นชอบ: พนักงานและบริการ
Mary
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Front Desk Manager วันที่ 29 พ.ย. 2023
We glad to see that you enjoyed your stay with us. Thank you for choosing us. We hope you come to stay with us again. Safe Travels
Coffee was not very good. Otherwise, the amenities were fine. Friendly front staff.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Front Desk Manager วันที่ 6 พ.ย. 2023
Thank you for choosing to stay with us and for your kind words. I will be sure to share them with the staff. We hope to see you again next time you are in Lexington.Safe Travels
10/10 ดีเลิศ
Amy
3 พ.ย. 2023
Amy
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Front Desk Manager วันที่ 4 พ.ย. 2023
Thank you for choosing to stay with us. We hope you enjoyed your stay and hope you will see you again.Safe TravelsKarolay Silva
We travel with a cat the first room they put us in the smell was so bad we immediately asked for a different room, still a slight odor but not bad. Won't stay at comfort inn here again. Plus they charge $40 per pet. Most I've ever paid.
There was no one at the front desk when I tried to check in. The shower area had incomplete repairs and moldy grout. There was a party in the room next to me until at least midnight.
Staying here again is a hard no. What hotel still has full size beds in 2023. Not only we’re they small but they were uncomfortable and you could feel all the springs. The carpet looked gross, the room smelled musty and was damp. There’s also a pointless chair in the room which you could barely get around to the air conditioner. Also this hotel has the smallllllest breakfast room I’ve ever seen, you could barely get around to get anything. We won’t be back.