Apartments in Laos

"Great location and wonderful staff. The cookie on arrival was a lovely touch."

"They upgraded our room after 1st night. The deluxe room facing the city view was spacious but noisy from the traffic and mosquitoes kept us awake. Nice of them to upgrade the room facing the pool. Breakfast is ok. They can do better with a more choices. Location is within was distance to some attractions and shops. "

"Very nice staff! Conveniently located in downtown a short ride from the airport. Breakfast buffet was very good"

"Old place"

"Best services, all staffs are best sand respectfully "

"Everything was perfect from the spa service. We tried all the dining and restaurants inside also. The pool was relaxing . Great location from night market and historical buildings "

"For what I paid the hotel is exellent … the staff are very helpful from reception to the dining to housekeeping… it’s not the most modern but it’s fare for the price … it’s very quite if you need to sleep and only minutes from the centre … all in all a good stay !"

"Staff is friendly"

"I was extremely disappointed with this hotel - we checked out two days early. It is at best a 3 star hotel. Only stay if you get a cheap deal and don’t expect 5 star service or standards. The WiFi doesn’t work we had to use 5G We had to wake up the bar server twice, the first time Christmas songs were played (in March!!) and the second time it was silent and had absolutely no atmosphere. We paid extra for a riverside view to watch sunset, don’t bother - hoards to boats arrive outside the hotel and play Chinese karaoke, loudly - it certainly doesn’t make for a peaceful or romantic setting - I appreciate there is nothing the hotel can do about this. The rooms are very tired. Our flights flickered significantly when we turned on the water. They are also not that clean, there was significant dust on the headboard. There is construction work going on around the hotel that we were not told about upon booking. The pool is rented out to anyone for $6 inc beers, we didn’t use this but again doesn’t fit with an exclusive 5star feel. The speciality dining restaurant is shut. Staff service is haphazard, we had to have an argument with the ma on the gate who refused to let our taxi into the hotel and made us walk - again all very minor but not 5 star. We tried to check out quietly but was greeted by the Operations manager who wanted my feedback, which I provided, he agreed the hotel was not up to standard and agreed to email me, not unsurprisingly I haven’t received an email. "