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"It was like staying at a resort. The receptionist accidentally re-charged me for the same booking- which when I inquired about later since it exceeded the typical hold for damages the receptionist was friendly and helpful, and immediately refunded the money. They used keys instead of updated key pads. There was no lotion in the room which is not a huge deal. I bring my own supplies. Breakfast I was told was at 7 for grab and go and 7:30 for hot food. It was actually 7:30 8 a.m. for hot food. I didn't mind I just sat and waited the view by the windows was breathtaking. The only other thing that I would say is check the website for activities they admit that's the best way for accuracy. Breakfast was good. Staff was friendly. The view from the lakefront hotel was beautiful. The beach was small and private. I loved the hiking trails, and quiet atmosphere. I would recommend this to a friend. Oh, there is wifi, but there was no television in the room, or microwaves. The restaurant was also not open, and there were limited places to go to eat. So be prepared. :) The parking lot was also limited, and it took me a few minutes to find where our room was, the buttons for handicapped also didn't work. Nothing to deter me from coming back. "

"Great Stay"

"We love the Queensbury....we stay there every time we go to the Saratoga/Glens Falls area. The staff is great, the food is delicious and the hotel is gorgeous!"

"Room was clean spacious and cozy!"

"The facility was very clean and orderly. Very pleasant stay. "

"We had to wait a hour to check in because the room wasn’t ready at 4pm which is the check in time. The treehouse in the waterpark was broken down. The grill in the water park did not have any of the menu items I tried to order. The bathrooms in the lobby and the waterpark were dirty. Our room smelled like vomit. "

"Room smelled fresh and new. Breakfast was varied and delicious. Staff was helpful and friendly "

"Great experience as always. Great place to be close to the slopes, especially if you have your pup with you."

"As for the general ambiance of the Hotel, it was great BUT, in terms of NOISE it was very disappointing : surrounding noise, people shouting in corridors starting 7:00 AM . The overall issue was the location of the room we were given : aside/in-front of elevators, beside the main backdoor entrance, near vending & Ice machines ! Its not the 1st time we experience this issue but it always happen when we book through Expedia !?! So, If you can afford an extra amount of $, I advise you to book directly on the Hotel Website …"