Search Hotels Near Lake Elsinore Casino, Lake Elsinore

"Ac didn’t work good at all"

"Called down to ask for more towels was told to come down to get them, they didn’t even have 4 towels, said theyd send another one up later never got it, doesn’t have smart, tvs couldn’t watch tv except what they had on the guide. For how flashy the hotel was I didn’t expect to be asked to go down to get towels and not have a smart tv….there was more but I don’t have time…."

"Clean room and property was beautiful. Easy to get to locations around Temecula. Wine tasting was a good experience. "

"No knob on bathroom door, no light in sink area, blow dryer was burned and didn't work ! Staff was great ! "

"Friendly staff, very clean room "

"Great"

"Nice clean room,excellent staff, we will definitely stay here again the next time we come through. Thank you very much."

"The property itself is beautiful, with a wide variety of hot springs at different temperatures. The mud spa was definitely the highlight of my stay. However, the service was very disappointing. The hotel mistakenly charged nearly $500 to my Visa card. Although I reported it to the front desk and they acknowledged the error and removed the charge, I was still told it would take 3–5 business days for the refund to be processed. This was frustrating, especially since it was clearly the hotel’s mistake. Additionally, I requested towels and bathrobes to be delivered to my room, but they never arrived, even by the time I checked out. While the property is stunning, the service does not match the quality of the facilities. I would recommend carefully reviewing your bill to avoid overcharges. Also, don’t rely on room service or delivery requests, as there didn’t seem to be a reliable way to contact the front desk from the room."

"No internet was down "