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Reviews of Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi

3.5 out of 5
Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi
557 Nakanocho, Nakagyo-ku, Kyoto, Kyoto

Reviews

9.6

Exceptional

Rating 10 - Excellent. 277 out of 359 reviews" "
Rating 8 - Good. 68 out of 359 reviews" "
Rating 6 - Okay. 11 out of 359 reviews" "
Rating 4 - Poor. 1 out of 359 reviews" "
Rating 2 - Terrible. 2 out of 359 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

li

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for dinning and shopping, close to most of tourist attractions
Stayed 2 nights in Apr 2024
Response from Tokyu Stay Kyoto Sakaiza on 29 Apr 2024
Thank you very much for staying at our hotel. We are glad that you like the location of our hotel.We appreciate your kind review very much. Looking forward to seeing you in Kyoto again. Best Regards,

10/10 Excellent

Terrence, Calgary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff of this property was amazing
Stayed 2 nights in Apr 2024
Response from Tokyu Stay Kyoto Sakaiza Front Desk. on 11 Apr 2024
Thank you very much for using our hotel. Also, we are very happy to receive your heartwarming feedback. We will continue to strive to satisfy our customers. Please use our hotel again when you come to Kyoto.

8/10 Good

Felice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well equipped with fridge, microwave, glasses, plates and utensils. We enjoyed the free espresso machine and the variety of tea in the lobby, hotel was very clean. The room was a tad too small for the three of us, it would have been great for two people.
Stayed 3 nights in Apr 2024
Response from Tokyu Stay Kyoto Sakaiza Front Desk. on 11 Apr 2024
Thank you for choosing Tokyu Stay Kyoto Sakaiza out of many hotels. Thank you for your kind comments. We are very happy to receive your high praise for our hotel's location and facilities. Please use our hotel when you come to Kyoto. All the staff are looking forward to your next visit.

8/10 Good

Vineeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Excellent location, reasonable size room. Staff was helpful, however service could be better (trash not cleaned, bed not made during our stay).
Stayed 3 nights in Mar 2024
Response from Tokyu Stay Kyoto Sakaiza on 6 Apr 2024
Thank you for having stayed at Tokyu Stay Kyoto Sakaiza and sharing your kind review. We are glad to hear that you have enjoyed staying with us. Thank you for your valuable comments.If you come to Kyoto again, please stay at our hotel. We are looking forward to see you again.

10/10 Excellent

Eric

Stayed 2 nights in Mar 2024
Response from Tokyu Stay Kyoto Sakaiza on 21 Apr 2024
Thank you very much for choosing Tokyu Stay Kyoto Sakaiza! We appreciate your kind review very much. Looking forward to seeing you in Kyoto again. Best Regards,

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did enjoy our stay in the hotel. Friendly staff and walking distance to shopping and dining. Near metro station.
Stayed 2 nights in Mar 2024
Response from Tokyu Stay Kyoto Sakaiza on 2 Apr 2024
Thank you for having stayed at Tokyu Stay Kyoto Sakaiza and sharing your kind review. We are glad to hear that you have enjoyed staying with us. We sincerely hope to welcome you back on your next visit to Kyoto. We are looking forward to seeing you again. Best Regards,

10/10 Excellent

Nawaz

Stayed 3 nights in Mar 2024
Response from Tokyu Stay Kyoto Sakaiza on 17 Apr 2024
Thank you very much for choosing Tokyu Stay Kyoto Sakaiza! We appreciate your kind review very much. Looking forward to seeing you in Kyoto again. Best Regards,

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Tokyu Stay Kyoto Sakaiza on 30 Mar 2024
Thank you very much for choosing Tokyu Stay Kyoto Sakaiza! We appreciate your kind review very much. Looking forward to seeing you in Kyoto again. Best Regards,

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located a couple blocks from Nishiki Market
Conveniently located in the Nishiki market area. Room came equipped with washer/dryer and mini kitchenette which was useful. Self serve coffee machine and toiletries available in lobby free of charge. No restaurant located at hotel but since it’s located near Nishiki Market food options are only steps away. Clean and quiet.
Stayed 3 nights in Jan 2024
Response from Tokyu Stay Kyoto Sakaiza Front Desk. on 12 Feb 2024
Thank you for choosing Tokyu Stay Kyoto Sakaiza out of many hotels. Thank you for your kind comments. We are very happy to receive your high praise for our hotel's location and facilities. Please use our hotel when you come to Kyoto. All the staff are looking forward to your next visit.

10/10 Excellent

jacky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to everything. Can do shopping immediately when you leave the hotel. The tourist spots are also within walking distance. If you prefer to take a bus, the bus stop is just 1 min away. The hotel is modern, and the room is big in terms of Japanese hotel. The hotel provides us with coupons to taste donuts in the fancy store downstairs, which has nice deco and good donuts.
Response from Tokyu Stay Kyoto Sakaiza on 15 Jan 2024
Thank you very much for choosing Tokyu Stay Kyoto Sakaiza! We appreciate your kind review very much. Looking forward to seeing you in Kyoto again. Best Regards,

10/10 Excellent

Peixing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from H. YAMASAKI, Reception. on 14 Jan 2024
Thank you for visiting Tokyu Stay Kyoto Sakaiza. We are honored to receive a good rating. We look forward to welcoming you again.

8/10 Good

David

Stayed 3 nights in Jan 2024
Response from H. YAMASAKI, Reception. on 13 Jan 2024
Thank you for staying at our hotel. We are very glad that you liked our service. We hope you will visit Kyoto again and use our hotel.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very satisfied
Stayed 3 nights in Jan 2024
Response from H. YAMASAKI, Reception. on 13 Jan 2024
Thank you for visiting our hotel. We are honored to receive a good rating. We are happy to hear that you are satisfied with our service. We hope you will choose our hotel again when you travel.

8/10 Good

Ana Liza, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from H. YAMASAKI, Reception. on 27 Jan 2024
Thank you for visiting our hotel. We are glad that you liked our service. We hope that you will use our hotel again when you come to Kyoto next time.

10/10 Excellent

Kari

Stayed 2 nights in Dec 2023
Response from H. YAMASAKI, Reception. on 27 Jan 2024
Thank you for visiting Tokyu Stay Kyoto Sakaiza. We are honored to receive a good rating. We hope you will visit Kyoto again and use our hotel.

10/10 Excellent

Siti Nazima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room with washer and dryer which is a plus when you are travelling light. Easily accessible via the Hankyu line and lots of food around the hotel.
Stayed 3 nights in Dec 2023
Response from H. YAMASAKI, Reception. on 23 Dec 2023
Thank you for choosing Tokyu Stay Kyoto Sakaiza from amongst many others. We are happy to receive a good rating. We are very glad that you liked our location and service. We are looking forward to seeing you again.

6/10 Okay

Daron

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
While the location is central to the shopping area, it’s hard to get to by public transit. The room was very small for a family of 3. We didn’t have much space to move around. While washer/dryer was a plus in the room everything else was a miss.
Stayed 7 nights in Dec 2023
Response from Tokyu Stay Kyoto Sakaiza on 30 Dec 2023
Thank you for having stayed at Tokyu Stay Kyoto Sakaiza and sharing your kind review. Thank you for your valuable comments.If you come to Kyoto again, please stay at our hotel. We are looking forward to see you again.

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and new with washing machine
Our family trip to Japan took us to Tokyo, Kyoto and Osaka and our everyone including my kids loved Tokyu Stay Kyoto Sakaiza the most. It is super central as we could walk to get our Kimono rental and do a day walking trip to all the major shrines, also super near to Nishiki Market. We loved it that it was so new, staff were very friendly and professional while there is also a washing machine and dryer in the room which really helped for our trip. Price works for us too. Strongly recommended.
Stayed 3 nights in Dec 2023
Response from H. YAMASAKI, Reception. on 23 Dec 2023
Thank you for staying at Tokyu Stay Kyoto Sakaiza. We are very honored to receive a good rating. We are pleased to hear that you are satisfied with our location and service. We hope you will visit Kyoto again and use our hotel.

10/10 Excellent

CRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Wonderful hotel right near the market!
Stayed 2 nights in Dec 2023
Response from H. YAMASAKI, Reception. on 23 Dec 2023
Thank you for visiting our hotel. We are glad to receive a good rating. We are very honored to hear that you liked our location and service. We hope you will choose our hotel again when you travel.

8/10 Good

Izumi

Stayed 7 nights in Nov 2023
Response from Receptionist //YASUYO.N on 10 Dec 2023
Thank you very much for choosing Tokyu Stay Sakaiza out of many accommodation facilities. We would also like to thank you for taking the time out of your busy schedule to post your feedback.We are very happy to hear that you enjoyed your stay with us. We hope that you will stay at our hotel again when you come to Kyoto.We are looking forward to seeing you again!Best Regards,

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Tokyu Stay Kyoto Sakaiza on 7 Dec 2023
Thank you very much for choosing Tokyu Stay Kyoto Sakaiza! We appreciate your kind review very much. Looking forward to seeing you in Kyoto again. Best Regards,

10/10 Excellent

Stelios

Liked: Cleanliness, staff & service, property conditions & facilities
Very central. Great surrounds. Excellent facilities
Stayed 4 nights in Nov 2023
Response from Receptionist //MAKOTO.T on 29 Nov 2023
Thank you for having stayed at Tokyu Stay Kyoto Sakaiza and sharing your kind review. We are glad to hear that you have enjoyed staying with us. We sincerely hope to welcome you back on your next visit to Kyoto. We are looking forward to seeing you again. Best Regards,

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice property with free coffee. Convenient to have washer/dryer in room. The only downside was that the bed was very hard by western standards.
Response from H. YAMASAKI, Reception. on 10 Feb 2024
Thank you for staying at Tokyu Stay Kyoto Sakaiza. We are glad that you are satisfied with our location and service. We look forward to seeing you next time.

10/10 Excellent

Kristen, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, nice staff. Would stay again!
Stayed 5 nights in Nov 2023
Response from Receptionist// MAKOTO.T on 16 Nov 2023
Thank you very much for staying at our hotel. We are glad that you like the location of our hotel.We appreciate your kind review very much. Looking forward to seeing you in Kyoto again. Best Regards,

10/10 Excellent

John

Stayed 2 nights in Nov 2023
Response from TAKUMA.K on 27 Nov 2023
Thank you for staying our hotel.We look forward to seeing you again!

10/10 Excellent

HO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel are exceptional. When we were leaving to Osaka, we asked general transportation. However when we checked out, staff actually wrote down exactly which train routes and time. I would visit here again without any hesitation.
Stayed 1 night in Oct 2023
Response from Receptionist// MAKOTO.T on 29 Oct 2023
Thank you for having stayed at Tokyu Stay Kyoto Sakaiza and sharing your kind review. We are glad to hear that you have enjoyed staying with us. We sincerely hope to welcome you back on your next visit to Kyoto. We are looking forward to seeing you again. Best Regards,

8/10 Good

tiffany

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Receptionist// MAKOTO.T on 23 Oct 2023
Thank you for having stayed at Tokyu Stay Kyoto Sakaiza and sharing your kind review. We are glad to hear that you have enjoyed staying with us. We sincerely hope to welcome you back on your next visit to Kyoto. We are looking forward to seeing you again. Best Regards, Thank you for having stayed at Tokyu Stay Kyoto Sakaiza and sharing your kind review. We are glad to hear that you have enjoyed staying with us. We sincerely hope to welcome you back on your next visit to Kyoto. We are looking forward to seeing you again. Best Regards,

10/10 Excellent

jacqueline, miami

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location is great. Inside the covered market streets. Walk out and you are right there. Subway station steps away. Nishiki market is 5 minute walk. You are steps away from the main boulevard with all the designer stores if that’s what you want. Gion area is a 15 minute walk. Modern facilities in hotel, rooms are large and washer/dryer was key. Japanese service is excellent anywhere you go.
Stayed 3 nights in Oct 2023
Response from Receptionist// MAKOTO.T on 23 Oct 2023
Thank you very much for staying at our hotel. We are glad that you like the location of our hotel.We appreciate your kind review very much. Looking forward to seeing you in Kyoto again. Best Regards,

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Receptionist// MAKOTO.T on 23 Oct 2023
Thank you very much for choosing Tokyu Stay Kyoto Sakaiza! We appreciate your kind review very much. Looking forward to seeing you in Kyoto again. Best Regards,

10/10 Excellent

Chun N

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in an excellent location if shopping and sightseeing is your goal for visiting Kyoto. We love the fact that there is a washer/dryer machine in the room. It has been kept clean too. We used a good number of times for our laundry. The staff is polite, courteous and knowledgeable. The hotel also provided maps for nearby breakfast, shopping and transportation online. We really enjoyed the congee place nearby. We found this congee place from the map that the hotel provided. There was also a very popular Ramen place nearby. We could see the long queue of people waiting at the Ramen place from our window. Will definitely stay in this hotel again when we visit Kyoto again.
Stayed 5 nights in Sep 2023
Response from Receptionist// MAKOTO.T on 15 Oct 2023
Thank you for having stayed at Tokyu Stay Kyoto Sakaiza and sharing your kind review. We are glad to hear that you have enjoyed staying with us. We sincerely hope to welcome you back on your next visit to Kyoto. We are looking forward to seeing you again. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Reception on 30 Sep 2023
Thank you for your review.We look forward to seeing you again!

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Read about this chain on a travellers blog and thought we would try it out. Glad we did. Hotel location gives you easy access to all types transportation, shopping and dining. Area felt safe. Hotel looks new and is well kept. The premiere room was excellent! Ample space, large bathroom, huge table which was great for planning out our days in Kyoto. The in-room laundry worked great. We enjoyed the staff's suggested casual places to eat inclduing No Name Ramen and Sushitetsu sushi on Pontocho alley. They offer a free outside concierge service to make reservations or boookings for you. Highly recommend you make your reservations ahead of coming to town though as spots fill up fast in Kyoto for anything. Overall, great stay.
Stayed 3 nights in Sep 2023
Response from Receptionist// MAKOTO.T on 23 Sep 2023
Thank you for having stayed at Tokyu Stay Kyoto Sakaiza and sharing your kind review. We are glad to hear that you have enjoyed staying with us. We sincerely hope to welcome you back on your next visit to Kyoto. We are looking forward to seeing you again. Best Regards,

10/10 Excellent

Ashley C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service, this was a fun and convenient area to stay. The room amenities were perfect for travelers, washer/dryer worked really well.
Stayed 4 nights in Sep 2023
Response from Receptionist// MAKOTO.T on 7 Sep 2023
Thank you very much for choosing Tokyu Stay Kyoto Sakaiza! We appreciate your kind review very much. Looking forward to seeing you in Kyoto again. Best Regards,

10/10 Excellent

Jun

Stayed 3 nights in Aug 2023
Response from Receptionist// MAKOTO.T on 29 Aug 2023
Thank you very much for choosing Tokyu Stay Kyoto Sakaiza! We appreciate your kind review very much. Looking forward to seeing you in Kyoto again. Best Regards,

10/10 Excellent

Casey, Lafayette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of the Nashiki Market.
Stayed 3 nights in Jul 2023
Response from TokyuStay Kyoto Sakaiza Receptionist // Kiri.I on 28 Jul 2023
Thank you for your kind review and selecting our hotel out of the many possible places here. Did you enjoy sightseeing in Kyoto?As you said, our hotel has great access to the Nishiki Market.We hope you had a great time there!We are very much looking forward to your next visit if you have a chance come to Kyoto.Kind regards,

8/10 Good

AVINASH

Travelled with family
Liked: Staff & service
Average
I wouldn’t really recommend the hotel as I found the staff whom you hardly interact with unlike staff in other Japanese hotels who go out of their way to help u, here u have a mix of helpful and indifferent lot , plus room cleaning is ? , you have to request it , considering the room as it is not cheap … I found it an absolute waste of money spent …. The only advantage is the location , which has a ton of eateries and shopping around the corner .., maybe Tokyo spoilt me , but I would definitely not stay here if I am in Tokyo next
Stayed 4 nights in Jun 2023
Response from Receptionist// MAKOTO.T on 29 Jun 2023
Thank you for taking time out of your busy schedule to post a review. We are really sorry that your this time stay did not meet your expectations.We treat it as one of the problems for the future about cleaning and customer service. Kind regards,

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from TAKUMA.K on 24 Jun 2023
Thank you for your review!

10/10 Excellent

Zaneta

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location! I would take this hotel again...was more than perfect
Stayed 5 nights in Jun 2023
Response from Receptionist//A.Yamada on 14 Jun 2023
Thank you very much for your review.We are very happy to receive the good reviews.We would be happy if you could use our hotel again when you come to Kyoto.Thank you very much.Best regard,

10/10 Excellent

Tiffany

Stayed 4 nights in May 2023
Response from TAKUMA.K on 28 Jun 2023
Thank you for your review!We look forward to seeing you again!!!

10/10 Excellent

DeAnna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what a location right in the shopping arcade! It’s surprisingly very quiet. The staff was helpful and rooms were nice and clean.
Stayed 4 nights in May 2023
Response from Tokyu Stay Kyoto Sakaiza Receptionist// Daeron G on 3 Jun 2023
Thank you very much for choosing Tokyu Stay Kyoto Sakaiza! We appreciate your kind review very much and we are very happy that you appreciated the location of the hotel. Looking forward to seeing you in Kyoto again. Best Regards,

10/10 Excellent

ANDREW ESTANISLAO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We like it’s close to all shopping, dining and Gion place. We really love the place.
Stayed 3 nights in May 2023
Response from Tokyu Stay Kyoto Sakaiza Receptionist// Daeron G on 3 Jun 2023
Thank you very much for choosing Tokyu Stay Kyoto Sakaiza! We appreciate your kind review and we are very happy that you appreciated the location of the hotel. Looking forward to seeing you in Kyoto again. Best Regards,

10/10 Excellent

Anoop

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for exploring Kyoto. Spacious rooms. Friendly and helpful staff.
Response from H. YAMASAKI on 27 May 2023
Thank you for visiting Tokyu Stay Kyoto Sakaiza. We are honored to hear that you are satisfied with our location and service. We hope you will visit Kyoto again and use our hotel.

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with easy access to restaurants, metro and sights. Nishiki market is one of the streets/corridors off the main walkway from the hotel. Worth experiencing. Only complaint is the odor in the bathroom which is musty. Coffee machine in lobby is great.
Stayed 3 nights in May 2023
Response from Receptionist// MAKOTO.T on 20 May 2023
Thank you very much for staying at our hotel. We are glad that you like the location of our hotel.We apologize for the odor in the bathroom.We will make sure that this does not happen again in the future.If you come to Kyoto again, please stay at our hotel. We are looking forward to see you again.

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 5 nights in May 2023
Response from Receptionist// MAKOTO.T on 16 May 2023
Thank you very much for staying at our hotel. We are glad that you like the location of our hotel.If you come to Kyoto again, please stay at our hotel. We are looking forward to see you again.

8/10 Good

Kok Pun

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Pro: superb location, comfortable room, new and cosy, relatively spacious, very friendly staffs Con: the room is dusty, mainly from the cottons in bedsheet and blanket.
Stayed 2 nights in May 2023
Response from Receptionist //MAKOTO.T on 13 May 2023
Thank you for having stayed at Tokyu Stay Kyoto Sakaiza and sharing your kind review.We apologize for Housekeeping Services.We will make sure that this does not happen again in the future.We hope that you will visit us again when you have a chance to come back to Kyoto.We are looking forward to seeing you again!Best Regards,

8/10 Good

Sanki, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Reception on 25 May 2023
Thank you for posting reviews!

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just no toilet in lobby
Stayed 3 nights in Apr 2023
Response from 東急ステイ京都阪井座　フロント　恒石 on 18 Apr 2023
Thank you very much for choosing Tokyu Stay Kyoto Sakaiza!The toilet in the lobby on the 2nd floor is located in the direction of the elevator room.Sorry it's hard to understand.We sincerely hope to welcome you back on your next visit to Kyoto. We are looking forward to seeing you again. Best Regards, Receptionist //MAKOTO.T

8/10 Good

Jessie L L

Stayed 1 night in Apr 2023
Response from 東急ステイ京都阪井座　フロント　 on 6 Apr 2023
Thank you very much for staying TOKYU STAY KYOTO SAKAIZA this time. We would also like to thank you for posting your review while you are busy. We will continue to aim to be a hotel where customers can spend their time with peace of mind. We hope that you will use our hotel again when you stay in Kyoto. We are looking forward to seeing you again.

10/10 Excellent

Chanel, Redlands

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, great staff, loved it. I highly recommend this place.
Stayed 2 nights in Feb 2023
Response from TAKUMA.K on 10 Feb 2023
Thank you for your review.How about your stay in Kyoto?We are looking forward to seeing you again!!!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The position of this hotel was awesome. So close to a lot of good shopping, trains, buses, walkable to some sights - and tucked away in a little laneway that was clean and quiet. One of the best hotels we have stayed at in Japan.
Response from Tokyu Stay Kyoto Sakaiza Receptionist// SEIHA.Y on 4 Feb 2023
Thank you very much for choosing Tokyu Stay Kyoto Sakaiza.We would also like to take this opportunity to thank you for taking the time to share your thoughts with us.We are happy to hear that you were satisfied with your stay.We hope that you will visit us again when you have a chance to come back to Kyoto.We are looking forward to seeing you again!