Okura Hotels & Resorts hotels in Kusatsu

We booked the Shibu Hotel as part of our plan to visit the nearby Snow Monkey Park. The quality of the hotel sevice was immediately evident when they provided a car to collect us from the station. They then drove us to the Snow Monkey Park and arranged to collect us when we had finished our visit. (In passing, the Snow Monkey Park is a 'must see' in the winter - spectacular views of dozens of macaque monkeys enjoying the hot thermal springs.) On our return to the hotel, we were 'immersed' in the...

The staff was really nice. We got free milk and it was only ¥100 for extra bottles if milk, which are a MUST when taking an onsen. We had a private onsen in our room, but there were also public onsen in the hotel! Everything was super clean and the hotel is located close to the bus-terminal.

Gorgeous area and hotel. Hotel was quiet and smelled amazing. Great onsen options and spa options. Lush town within easy walking distance. Gorgeous views from the room.

What an amazing place this is. As soon as you check in you're given a welcome matcha tea and sweet treats. The dining area has free flavoured water and hot drinks 247 and the breakfast was so tasty. They even catered for vegetarians. The room was gorgeous. Tatami mats covered the floor with a beautiful seating area with tea and a kettle for you to use in the room. The beds were extremely comfy and the only negative I have about this place is that the duvets were so thick and fluffy. I'm just...

A bit of a culture change for the uninitiated, but this hotel is incredible. The staff are super friendly and helpful. Breakfasts are just lovely and served in a traditional environment that sets you up for the day. Wish we could have stayed for longer.

Onsen was excellent with a great view of the valley.. evening meals well worth the half board

Amazing breakfast, close to the temple and most importantly felt welcome by the warm service and greetings from the family that runs the ryokan. Highly recommended.

We really enjoyed our stay at Hotel Sakurai. We booked the top floor suites, which came with several extra benefits. The room was very large and well laid out, with a kitchen, a bathroom with a jacuzzi and stunning view, two bedrooms, and a living area. We were taken straight to our room by a concierge when we checked in, which was a nice touch. The view was excellent — you could see the town centre from the room. We also had access to the Sakura Lounge, where food and drinks were included,...

Beautiful ryokan with amazing variety in food.

Great hotel with a lovely Italian restaurant

Lovely hotel with newly renovated rooms and public areas. Very friendly and helpful staff, most speak English. Great welcome on arrival with little snack and drink! The complementary shuttle service was awesome, if it was the pick up from the Shinkansen, the drop off to go skiing or the ride to a restaurant for dinner, there’s always a car available to take you around! Wish we would have stayed longer than just two nights! We will be back if time allows!

A lovely twist on an English Breakfast.