Everything was good. Allowed my wife and me to be checked in at 9am as we arrived early and then changed our room to a full beautiful view of the riverfront with a complete sunset view.
Staff are friendly. The 11th floor lounge is fabulous with nice ambience and good food.
Only huge setback was the aircon. After two occasions of service employees attending to my complaints over the temp, it was not resolved, blaming the issue with air con system error. Had close to warm days and sweaty nights, with air con temp at 16°/full fan! About to check out later this evening but the air con issue has not been settled!
Overall OK. Bed too soft. There are rooms to improvement.
Mold at shower room and coffee stained on the mug
Staff are friendly and problem are attended promptly
Needed just one night to rest before flying off the next morning. Room was new and clean which was the best part. Service was on par and private transport was easy to locate and pick me up.
The location is quite good, with a view of the river. Within walking distance to old town. Amenities are basic, matching the price paid for. No issue with cleanliness.
เข้าพัก 1 คืน, กรกฎาคม 2023
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Lene
19 ก.ย. 2024
ชื่นชอบ: ความสะอาด
Servicen i respitioner , er dårlig da de ikke informere om hvad hotellet kan byde på .
En fantastisk morgenmad
เข้าพัก 3 คืน, กันยายน 2024
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
yoshihiro
23 พ.ย. 2023
ชื่นชอบ: พนักงานและบริการ
下の道路を通るバイクの音が部屋まで聞こえる
เข้าพัก 3 คืน, พฤศจิกายน 2023
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Sandra
7 ก.ค. 2025
ชื่นชอบ: พนักงานและบริการ
It's a Dump!
The place is worn down. Smells old even. No hand towels provided, breakfast buffet options were gross, sink had mould round the drain hole, room-service tray which we left outside the room was not cleared till 2 1/2 days later (Housekeeping said they would inform the restaurant when we called).
Its saving grace was the pleasant and helpful staff around the hotel.
เข้าพัก 4 คืน, กรกฎาคม 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Karen Anak
20 ธ.ค. 2024
The services in general is rather slow and required repeating/re-asking the for the services (asking for towels to be sent to the room- room only had one bath towel for a two person reservation; had to call again for porter services after waiting close to 20 mins). Location is strategic but the property and services were mediocre.