Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Easy to go by airport express shuttle bus. Good hotel in good area. Spacious room with comfort beds and pillows. One among few hotel choices that come with breakfast. I love this place.
all the staffs very helpful while facing typhoon and gave the advice plus prepare foods available at the hotel restuarant.
Cha
เข้าพัก 2 คืน, กันยายน 2018
การตอบกลับจาก The Luxe Manor วันที่ 29 ก.ย. 2018
Thank you very much for taking the time to write a review following your recent stay with us! We are delighted to hear how guests like yourself continue to be impressed with the service rendered by the capable team. Your kind reviews will inspire the team to always serve with care and to create a unique and memorable experience to each of our guest. We look forward to your next visit to us !
Thank you for choosing The Luxe Manor and we appreciate your positive feedback about our hotel. We are so glad that you made the most of our convenient location in the heart of Kowloon. We look forward to seeing you again soon!
อาหารเช้ารร.มาก พนักงานบริการดี รอบๆรร.เต็มไปด้วยแหล้งช้อปปิ้ง ร้านอาหาร ใกล้ห้าง the one เดินไปสถานีรถไฟไม่ไกล
Kat
เข้าพัก 3 คืน, กรกฎาคม 2018
การตอบกลับจาก The Luxe Manor วันที่ 9 ส.ค. 2018
We are really happy to know that you had a great time during your stay with us and liked our perfect location. We would like to take this opportunity to thank you for your encouraging and kind words of praise for the breakfast spread. We aim to provide the best hotel experience for our guests, and it is our pleasure to have served you well. We look forward to welcoming you back to The Luxe Manor soon!
Great location, easy to access , easy to catch airport shuttle bus , near MRT , not far from canton road :)
Jarupha
เข้าพัก 2 คืน, เมษายน 2018
การตอบกลับจาก The Luxe Manor วันที่ 31 พ.ค. 2018
Dear Jarupha,
Thank you very much for your review.
We are so glad that you made the most of our convenient location in the heart of Kowloon. In addition to luxury shopping, within walking distance from our hotel, you may experience the mix culture of our city, the fascinating harbour view, and more. Thank you once again. We look forward to welcoming you back soon!
Good hotel and good staffs but pretty far from MTR
Emmynsr
เข้าพัก 3 คืน, มีนาคม 2018
การตอบกลับจาก The Luxe Manor วันที่ 31 พ.ค. 2018
Dear Emmynsr,
Thank you for sharing your comments about your recent stay with us and we regret to read that you did not have an enjoyable experience during your stay.
We are sorry that you found the air-conditioning is not working in perfect condition. Our engineering team is rectifying the problem and carrying out the maintenance work currently. We will make everything in our power to make sure this won’t happen again. Thank for your patience.
Please rest assure that this does not in any way reflect our usual level of service and we truly hope you will give us another chance to welcome you back again soon.
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
It was OK, but 4,5 stars is far from reality for sure. I do not complain too much, but the breakfast was almost nothing.
There was very little choice of food, mostly warm food what should me eaten for diner.
Sinan
เข้าพัก 2 คืน, พฤษภาคม 2024
การตอบกลับจาก Kenny Wong วันที่ 21 พ.ค. 2024
Dear Sinan,Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. We regret that you left our hotel less satisfied regarding the breakfast options. Please be assured that all your comments highlighted have been shared and reviewed by the relevant departments as we constantly look for ways to better fulfil our guests’ expectations. Apologized again for all the inconvenience caused. We hope to have the opportunity to welcome you back again in the future.Warm regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager
I couldn't sleep well because restaurants behind the hotel played loud music until about 5am every night. Other things were good, but I don't want to use this hotel again unless they make the windows soundproof.
Naoya
เข้าพัก 2 คืน, พฤษภาคม 2024
การตอบกลับจาก Kenny Wong วันที่ 21 พ.ค. 2024
Dear Naoya ,Thank you for your support and taking the time to share your feedback with us. We value your feedback and continue to strive to insure that all our guests have a memorable and unique experience, we regret that you left our Hotel less satisfied regarding the surrounding environment. Your feedback is important to us as we continuously seek opportunities to innovate and improve the guest experience. We hope to have the opportunity to welcome you back again in the future.Warm regards,Kenny WongAssistant Front Office Manager
8/10 ดี
David
4 พ.ค. 2024
Ok
David
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Kenny Wong วันที่ 21 พ.ค. 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Over the past 10 year hotel has been left to run down. Looking tied and staff service and communication poor
Con
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Kenny Wong วันที่ 21 พ.ค. 2024
Dear Con,Thank you for sharing with us your experience of your stay. We value your feedback and continue to strive to insure that all our guests have a memorable and unique experience, we regret that you left our Hotel less satisfied. Rest assured that we take all feedback seriously and shall make all necessary improvements to ensure the service failures are being addressed. We continue to look at ways to manage situations better and improve our service standards. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Further training will be implemented to our teams so these downfalls do not reoccur in the future. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.Warm regards,Kenny WongAssistant Front Office Manager
10/10 ดีเลิศ
Darin
21 เม.ย. 2024
Darin
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Kenny Wong วันที่ 21 พ.ค. 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
We loved our stay at The Lux Manor and would highly recommend it.
The staff were fabulous and knowledgeable and recommended areas to visit.
I will definitely stay again when visiting Hong Kong
Cheryl
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Kenny Wong วันที่ 21 พ.ค. 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Goede plek middenin de stad. Personeel vriendelijk elk moment van de dag.
Thomas
เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก Kenny Wong วันที่ 21 พ.ค. 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager
Well behaved and cooperative staff .
At checking Agnes was there .. she is well trained and co operative .
kamlesh
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Kenny Wong วันที่ 21 พ.ค. 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager
the street is a little noisy, but the hotel is fine and at a convince location. Close to everything.
Roza Salene
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Kenny Wong วันที่ 21 พ.ค. 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Super helpful and friendly staff. Convenient location. Close to Tsim Sha Tsui MTR, shopping and restaurants.
Room is kind of dark.
Noisy sometimes. Building is backing to a street full of pubs. Next building is under renovations.
Adequate for the price. Will stay there again.
Rita
เข้าพัก 6 คืน, มีนาคม 2024
การตอบกลับจาก Kenny Wong วันที่ 21 พ.ค. 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
10/10 ดีเลิศ
Kana
เดินทางเป็นกลุ่ม
5 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
パジャマが無いのが残念だった
Kana
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Kenny Wong วันที่ 21 พ.ค. 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Dear MASATOSHI.Thank you for your support and taking the time to share your feedback with us. We value your feedback and continue to strive to insure that all our guests have a memorable and unique experience, we regret that you left our Hotel less satisfied. Rest assured that we take all feedback seriously and shall review and make necessary improvement. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.Regards,Kenny WongAssistant Front Office Manager
10/10 ดีเลิศ
Jennifer, London
3 มี.ค. 2024
Jennifer
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Kenny Wong วันที่ 21 พ.ค. 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
8/10 ดี
Karen
เดินทางกับคู่รัก
3 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Didn’t like the decor, but location very good.
Karen
เข้าพัก 4 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Kenny Wong วันที่ 21 พ.ค. 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Just spent over a week at a the Luxe Manor. The hotel is very nice and comfortable rooms with a small fridge. The staff are so wonderful and friendly. Any problem or question you have they try to solve it for you. They get to know you on a personal level and it feels like a home away from home. The 24 gym is great and well equipped for its small size. The area is full of shops and restaurants. There is a supermarket nearby. I absolutely loved staying here and will be back for sure. Thank you for making me feel so welcome - Cary, Tony, Michael, Tommy and Mabel!
Jennifer
เข้าพัก 10 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Kenny Wong วันที่ 4 มี.ค. 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager