Thank you very much for your gracious compliments. It would be our pleasure to welcome you back in the near future for another lovely and wonderful visit.With kind regardsHugo MontanariManaging Director
Rosewood is located in a convenient location. I enjoyed the breakfast there, not the food, but the service. The assistant manger, Kinson is very professional and he can remember my changing food preference. I appreciate his professionalism and thank you very much.
Terrie
เข้าพัก 8 คืน, พฤศจิกายน 2023
การตอบกลับจาก Hugo Montanari วันที่ 6 ธ.ค. 2023
Thank you very much for sharing your experience with us. Delighted to learn that the professional and thoughtful service from Kinson for remembering your food preference had helped made your stay even more enjoyable and memorable. He joins me in looking forward to welcoming you back in the near future for another lovely and wonderful visit.With kind regardsHugo MontanariManaging Director
Very nice hotel, great room. Staffs are very friendly and helpful. We love the lounge on the 40th floor, and outdoor patio, but the food and refreshments could not be compared with those I had when I last visit earlier this year, a little bit disappointed with the dim sum and hot bar for breakfast. Everything else was good.
Minghui
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Hugo Montanari วันที่ 29 พ.ย. 2023
Thank you very much for sharing your experiences with us. Delighted to learn that our Manor Club team on the 40/F had helped made your visits enjoyable. Your comments on breakfast are well received and we should share them with our culinary team. We sincerely look forward to welcoming you back in the near future for another lovely and wonderful visit. With kind regardsHugo MontanariManaging Director
6/10 พอใช้
Han Yong
19 พ.ย. 2023
Han Yong
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Hugo Montanari วันที่ 21 พ.ย. 2023
Thank you very much for your feedback. Understand from the rating that there is room for us to improve. We would be happy to learn firsthand from you on how we can enhance your next visit. We sincerely look forward to hearing from you and welcoming you back in the near future for another lovely and wonderful visit.With kind regardsHugo MontanariManaging Director
8/10 ดี
Yong
3 พ.ย. 2023
Yong
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Hugo Montanari วันที่ 6 พ.ย. 2023
Thank you very much for your positive rating. It would be our pleasure to welcome you back in the near future for another lovely visit. With kind regardsHugo MontanariManaging Director
10/10 ดีเลิศ
Christina
25 ก.ย. 2023
Christina
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Hugo Montanari วันที่ 27 ก.ย. 2023
Thank you very much for your encouraging feedback. It would be our pleasure to welcome you back in the near future for another lovely visit. With kind regardsHugo MontanariManaging Director
Room is spacious, bright, clean air, comfortable, full toiletries provided & staffs are really attentive & courteous. Great value for this classy room. I'd return to this hotel for my many more visits. Adjoining mall offers branded goods & some mixed value eateries. Beside is the Avenue of Stars & night scene is mesmerizing.
Nik
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Hugo Montanari วันที่ 1 ก.ย. 2023
Thank you very much for sharing your experience with us. Delighted to learn that you had a lovely stay with us. It would be our pleasure to welcome you back in the near future for another lovely visit. With kind regardsHugo MontanariManaging Director
Thank you so much for your encouraging rating. It would be our pleasure to welcome you back in the near future for another lovely and wonderful visit.With kind regardsHugo MontanariManaging Director
ocean view is very different from those major leading hotels, staff are very much helpful, environment friendly efforts are appreciated
it claims it's a comparably new hotel, but hair dryer is really old, loud noise can be heard from the pipe after hand wash finished, sofa cushions details are not in good conditions
ผู้เข้าพักจริง
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Hugo Montanari วันที่ 14 ส.ค. 2023
Thank you very much for sharing your experience with us. Your comments are well noted and we would share them with our team accordingly on how best we can enhance your next visit with us. It would be our pleasure to welcome you back in the near future for another lovely visit.With kind regardsHugo MontanariManaging Director
Thank you very much for your encouraging rating. We sincerely look forward to welcome you back for another lovely and wonderful visit.With kind regardsHugo MontanariManaging Director
10/10 ดีเลิศ
yoonah
1 ก.ค. 2023
yoonah
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Hugo Montanari วันที่ 3 ก.ค. 2023
Thank you very much for your encouraging rating. We sincerely look forward to welcome you back for another lovely and wonderful visit.With kind regardsHugo MontanariManaging Director
Thank you very much for your gracious compliments. It would be our pleasure to welcome you back in the near future for another lovely visit.With kind regardsHugo MontanariManaging Director
4/10 แย่
zhijing
13 มิ.ย. 2023
zhijing
เข้าพัก 3 คืน, มิถุนายน 2023
การตอบกลับจาก Hugo Montanari วันที่ 3 ก.ค. 2023
Thank you very much for your feedback. Understand from the rating that there is room for us to improve on your last visit. We would be happy to learn firsthand from you on how we can enhance your next visit. We sincerely look forward to hearing from you and welcoming you back in the near future for another lovely and delectable visit.With kind regardsHugo MontanariManaging Director
Thank you very much for your encouraging rating. We sincerely look forward to welcome you back for another lovely and wonderful visit. With kind regardsHugo MontanariManaging Director
Thank you very much for your encouraging feedback. We sincerely look forward to welcome you back in the near future for another lovely visit. With kind regardsHugo MontanariManaging Director
10/10 ดีเลิศ
JINGWEN
17 พ.ค. 2023
JINGWEN
เข้าพัก 2 คืน, พฤษภาคม 2023
การตอบกลับจาก Hugo Montanari วันที่ 7 มิ.ย. 2023
Thank you very much for your encouraging feedback. It would be our pleasure to welcome you back in the near future for another lovely visit. With kind regardsHugo MontanariManaging Director
Thank you very much for your gracious compliments. it would be our pleasure to welcome you back in the near future for another lovely visit.With kind rgardsHugo MontanariManaging Director
The hotel is really luxury, best location, much newer compare to other big brands, I stayed in the corner suite with best view, the room was very spacious, corner suite layout is a little bit lack of efficiency, 2 connecting shower was very impressive, overall was good, very comfortable bed. I would come back again.
Minghui
เข้าพัก 2 คืน, เมษายน 2023
การตอบกลับจาก Hugo Montanari วันที่ 10 เม.ย. 2023
Thank you very much for sharing your experience with us. Delighted to learn that our facilities and location had helped made your stay even more enjoyable and memorable. We sincerely look forward to welcome you back for another comfortable and lovely visit. With kind regardsHugo MontanariManaging Director
Thank you very much for your encouraging feedback. We sincerely look forward to welcome you back in the near future for another lovely visit. With kind regardsHugo MontanariManaging Director
Thank you very much for sharing your gracious compliments with us. Delighted to learn that our team had helped made your stay even more enjoyable and memorable. We sincerely look forward to welcome you back in the near future for another lovely visit. With kind regardsHugo MontanariManaging Director
Thank you very much for your encouraging feedback. Delighted to learn that you had an enjoyable time with us. We sincerely look forward to welcome you back in the near future for another lovely visit. With kind regardsHugo MontanariManaging Director
Thank you very much for sharing your feedback with us. We sincerely look forward to welcoming you back in the near future for another lovely visit. With kind regardsHugo MontanariManaging Director
Interior decor is very nice. I like the books placed in the room and the waiting area in the lift lobby.
There is no desk in the room which is inconvenient when I use my laptop.
Leung Wai Andrew
เข้าพัก 1 คืน, มกราคม 2023
การตอบกลับจาก Hugo Montanari วันที่ 27 ม.ค. 2023
Thank you very much for sharing your experience and comments on the study desk with us. Your suggestion is well noted indeed. It would be our pleasure to welcome you back in the near future for another relaxing and enjoyable visit. With kind regardsHugo MontanariManaging Director
10/10 ดีเลิศ
Communications
25 ม.ค. 2023
Communications
เข้าพัก 3 คืน, มกราคม 2023
การตอบกลับจาก Hugo Montanari วันที่ 27 ม.ค. 2023
Thank you very much for your encouraging feedback. We sincerely look forward to welcome you back in the near future for another lovely visit.With kind regardsHugo MontanariManaging Director
Thank you very much for your encouraging feedback. It would be our pleasure to welcome you back in the near future for another lovely visit. With kind regardsHugo MontanariManaging Director
Thank you very much for your positive feedback. We sincerely look forward to welcome you back in the near future for another lovely visit. With kind regardsHugo MontanariManaging Director
10/10 ดีเลิศ
Chi Keung
15 ม.ค. 2023
Chi Keung
เข้าพัก 1 คืน, มกราคม 2023
การตอบกลับจาก Hugo Montanari วันที่ 16 ม.ค. 2023
Thank you very much for your encouraging feedback. It would be our pleasure to welcome you back in the near future for another lovely visit. With kind regardsHugo MontanariManaging Director
Thank you very much for your encouraging feedback. We sincerely look forward to welcome you back in the near future for another lovely visit. With kind regardsHugo MontanariManaging Director
10/10 ดีเลิศ
Yvonne D
31 ธ.ค. 2022
Yvonne D
เข้าพัก 1 คืน, ธันวาคม 2022
การตอบกลับจาก Hugo Montanari วันที่ 1 ม.ค. 2023
Thank you very much for your encouraging feedback. We sincerely look forward to welcome you back in the near future for another lovely visit. With kind regardsHugo MontanariManaging Director
First time writing a bad review, worst housekeeping ever, staff keeps making up stories for lost property, no apology from the team, appalling behaviour
Pui Pui
เข้าพัก 1 คืน, ธันวาคม 2022
การตอบกลับจาก Hugo Montanari วันที่ 28 ธ.ค. 2022
Thank you very much for sharing your comments on your recent stay. Rest assured we will look into the situation and make needed enhancement. Only through constructive comments like yours can we continue to improve our services for valued guests like you. We sincerely look for another opportunity in the near future to welcome you back for another lovely visit. With kind regardsHugo MontanariManaging Director
Thank you very much for your encouraging feedback. we sincerely look forward to welcome you back in the near future for another lovely visit. With kind regardsHugo MontanariManaging Director
8/10 ดี
WING SZE
9 ธ.ค. 2022
WING SZE
เข้าพัก 1 คืน, ธันวาคม 2022
การตอบกลับจาก Hoss Vetry วันที่ 10 ธ.ค. 2022
Thank you very much for your feedback. We sincerely look forward to welcome you back in the near future for another lovely visit. With kind regardsHoss VetryRegional Vice President and Managing Director
Room is good but the service is just fair when compare to other 5 star hotel.
CHI HUNG
การตอบกลับจาก Hoss Vetry วันที่ 5 ธ.ค. 2022
Thank you very much for sharing your experience with us. My sincere apology for any inconvenience caused with the fair service encountered. We sincerely look forward to welcome you back in the near future for another lovely visit. With kind regardsHoss VetryRegional Vice President and Managing Director
10/10 ดีเลิศ
SHUK MAN
20 พ.ย. 2022
SHUK MAN
เข้าพัก 1 คืน, พฤศจิกายน 2022
การตอบกลับจาก Hoss Vetry วันที่ 23 พ.ย. 2022
Thank you very much for your encouraging feedback. It would be our pleasure to welcome you back in the near future for another lovely visit. With kind regardsHoss VetryRegional Vice President and Managing Director
Thank you very much for your encouraging feedback. it would be our pleasure to welcome you back in the near future for another lovely visit. With kind regardsHoss VetryRegional Vice President and Managing Director
Thank you very much for your encouraging feedback. It would be our pleasure to welcome you back in the near future for another lovely visit. With kind regardsHoss VetryRegional Vice President and Managing Director
Thank you very much for your positive feedback. We sincerely look forward for another opportunity to welcome you back for another lovely visit in the near future. With kind regardsHoss VetryRegional Vice President and Managing Director
Thank you very much for your encouraging feedback. We sincerely look forward to welcome you back for another lovely visit in the near future.With kind regardsHoss VetryRegional Vice President and Managing Director
8/10 ดี
chan
19 ก.ย. 2022
chan
เข้าพัก 1 คืน, กันยายน 2022
การตอบกลับจาก Hoss Vetry วันที่ 21 ก.ย. 2022
Thank you very much for your positive feedback. We sincerely look forward to welcome you back for another lovely visit in the near future. With kind regardsHoss VetryRegional Vice President and Managing Director
Thank you very much for your encouraging feedback. We sincerely look forward to welcome you back for another lovely visit in the near future. With kind regardsHoss VetryRegional Vice President and Managing Director
Thank you very much for your encouraging feedback. it would be our pleasure to welcome you back in the near future for another lovely visit. With kind regardsHoss VetryRegional Vice President and Managing Director
Thank you very much for your encouraging rating. We sincerely look forward to welcome you back for another lovely visit in the near future. With kind regardsHoss VetryRegional Vice President and Managing Director
10/10 ดีเลิศ
Yuen fan
22 ส.ค. 2022
Yuen fan
เข้าพัก 1 คืน, สิงหาคม 2022
การตอบกลับจาก Hoss Vetry วันที่ 24 ส.ค. 2022
Thank you very much for your encouraging feedback. We sincerely look forward to welcome you back in the near future for another lovely visit.With kind regardsHoss VetryRegional Vice President and Managing Director
6/10 พอใช้
Ho man
15 ส.ค. 2022
Ho man
เข้าพัก 1 คืน, สิงหาคม 2022
การตอบกลับจาก Hoss Vetry วันที่ 16 ส.ค. 2022
Thank you very much for your feedback. Understand from the rating that there is room for improvement for your stay experience. We would be happy to learn first hand from you. We sincerely look forward to hearing from you and welcoming you back for another lovely visit in the near future.
With kind regards
Hoss Vetry
Regional Vice President and Managing Director
8/10 ดี
Kwanyee
1 ส.ค. 2022
Kwanyee
เข้าพัก 1 คืน, กรกฎาคม 2022
การตอบกลับจาก Hoss Vetry วันที่ 3 ส.ค. 2022
Thank you very much for your positive feedback. we sincerely look forward to welcome you back for another lovely visit in the near future.
With kind regards
Hoss Vetry
Regional Vice President and Managing Director
Overall experience was excellent from the arrival through the front desk, the concierge and Manor Club; the cleanliness and the amenities in the room. Everywhere I went in thehotel was perfect. Staffs are well-trained, polite, professional andpassionate. They were all so friendly and we felt like home.
Wendy Ko Kei
เข้าพัก 2 คืน, กรกฎาคม 2022
การตอบกลับจาก Hoss Vetry วันที่ 29 ก.ค. 2022
Thank you very much for sharing your experience with us. Delighted to learn that our services and facilities had helped made the stay even more enjoyable and memorable. We sincerely look forward to welcome you back for another lovely visit in the near future.
With kind regards
Hoss Vetry
Regional Vice President and Managing Director