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C'haya Hotel

3.5 star property
Hotel in Kota Kinabalu with rooftop terrace and 24-hour front desk

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Photo gallery for C'haya Hotel

Outdoor pool, open 8:30 AM to 6:30 PM, pool loungers
Suite, 1 King Bed | Living area | 32-inch flat-screen TV with premium TV channels, TV
Lobby
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Escape to C'haya Hotel in Tanjung Aru, where lush gardens and a rooftop terrace set the tone for relaxation. Unwind by the outdoor pool, indulge in a delicious meal at Amuse Cafe, or stay connected with in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Double Room

Standard Double Room | Bathroom | Shower, free toiletries, hair dryer, bidet

Standard Double Room

Highlights

Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Minibar
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

Highlights

Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Minibar
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 32-inch flat-screen TV with premium TV channels, TV

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Minibar
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

1 bedroom, minibar, in-room safe, desk

Executive Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Minibar
  • 6 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | Private kitchenette | Electric kettle

Family Suite, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Minibar
  • 8 sq m
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Family Suite

1 bedroom, minibar, in-room safe, desk

Family Suite

  • Sleeps 6

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 2

View all photos for King Suite

1 bedroom, minibar, in-room safe, desk

King Suite

  • Sleeps 2

View all photos for Executive Suite

1 bedroom, minibar, in-room safe, desk

Executive Suite

  • Sleeps 4

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, desk

Standard Double Room

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
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About the area

Located in Tanjung Aru, a neighbourhood in Kota Kinabalu, C'haya Hotel is near the airport and near the beach. Sutera Harbour and Jesselton Point Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tabin Wildlife Reserve and Tanjung Aru Perdana Park. Downbelow Adventure Centre and Aquascape Center are also worth visiting. Take the opportunity to explore the area for water adventures such as snorkelling.
Visit our Kota Kinabalu travel guideOpens in a new window
Map
No.7 Jalan Tanjung Aru, Tanjung Aru, Kota Kinabalu, Sabah, 88100

What's nearby

  • Tanjung Aru Perdana Park - 5 min walk - 0.4 km
  • Queen Elizabeth Hospital - 3 min drive - 2.8 km
  • Imago Shopping Mall - 4 min drive - 3.2 km
  • Sutera Harbour - 4 min drive - 2.8 km
  • Suria Sabah Shopping Mall - 6 min drive - 6.1 km

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 12 min drive

Restaurants

  • ‪Tanjung Aru Plaza - ‬3 min walk
  • ‪Restoran Era - ‬3 min walk
  • ‪Kedai Kopi Hin Loi - ‬3 min walk
  • ‪Maimunah Food Court - ‬4 min walk
  • ‪Restoran Pak Mus - ‬4 min walk

About this property

C'haya Hotel

Hotel near Imago Shopping Mall
At C'haya Hotel, you can look forward to a rooftop terrace, a coffee shop/cafe and a garden. The on-site restaurant, Amuse Cafe, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services.
Other perks include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), luggage storage and a vending machine
  • A 24-hour front desk, a lift and smoke-free property
Room features
All 66 rooms include comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 32-inch flat-screen TVs with premium channels
  • Separate sitting areas, separate dining areas and electric kettles

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: MYR 15 to 30 for adults and MYR 15 to 30 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Amuse Cafe

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Lift

More

  • 9 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MYR 15 to 30 for adults and MYR 15 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:30 AM to 6:30 PM
No pets and no service animals are allowed at this property

Property is also known as

C'haya Hotel Kota Kinabalu
C'haya Hotel
C'haya Kota Kinabalu
C'haya
C'Haya Hotel Kota Kinabalu, Sabah
C'haya Hotel Hotel
C'haya Hotel Kota Kinabalu
C'haya Hotel Hotel Kota Kinabalu

Frequently asked questions

Does C'haya Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:30 AM to 6:30 PM.

Is C'haya Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at C'haya Hotel?

Self-parking is free at this property.

What time is check-in at C'haya Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at C'haya Hotel?

Checkout is at noon.

Where is C'haya Hotel located?

Located in Tanjung Aru, this hotel is within 2 miles (3 km) of Tanjung Aru Perdana Park, Sabah State Mosque and Gleneagles Hospital. Queen Elizabeth Hospital and Imago Shopping Mall are also within 2 miles (3 km). Tanjung Aru Station is 21 minutes by foot.

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C'haya Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 61 out of 223 reviews
Rating 8 - Good. 108 out of 223 reviews
Rating 6 - Okay. 35 out of 223 reviews
Rating 4 - Poor. 14 out of 223 reviews
Rating 2 - Terrible. 5 out of 223 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

one option close to airport

Not a hotel to say anything exciting about. It’s ok if you’re looking for a place closer to the airport. TV was not working, internet disappointing, no breakfast on one day, the next day they had no jam for the toast, pool was very busy. Rooms are ok though.
Stayed 4 nights in Jan 2025

4/10 Poor

Terence

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff unhelpful - no luggage help for older couple. Cafe closed on arrival; we were given the impression that it was closed permanently but we were surprised to find it open when checking-out without breakfast! Corridors smelt musty.
Stayed 1 night in Nov 2023

2/10 Terrible

Kate

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap hotel, poor service

So unfriendly and no information. Pool open but bar not, said could get breakfast, banner up but no activity. When checking in was told I had a free upgrade, then they in Malaysian changed their mind. Disappointed mis-informed. Room tired. No information given less room number and card. Cheap hotel.
Stayed 1 night in Sep 2023

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Firstly, if you read that this hotel has a free shuttle from the airport, don’t believe it (like I did before I booked based on it). There is no shuttle and this is false advertising. Secondly, if you write to them via Expedía, other than them telling you there is no shuttle, you won’t get any response to questions about taxis or any other forms of transport to get there. I tried three times with no reply. My advice is to download the Grab app (I read they took over Uber here) then use it with airport wifi when you arrive. I did and it worked perfectly (and the fare is about US$1 so a good tip in cash is well in order). As for the hotel itself, the rooms are clean and modern so don’t be put off by the corridors to them. The pool area on the roof is quite nice (although the bar there is closed since covid) but there is nowhere to sit and if just one family with kids is there it’s not really worth staying around other than just to dip. I didn’t get to sample the breakfast as my flight (at 8.30am so not ridiculously early) meant I had to leave before it commenced. All in all, if you need a hotel for one night to make a connection next morning, this place will certainly do the trick.
Stayed 1 night in Nov 2023

6/10 Okay

Yuki

Stayed 3 nights in Dec 2024

10/10 Excellent

Angela

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Nga Eng

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

JEEMIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

최악의 호텔

최악입니다. 가족여행 9년차에 이런 나쁜호텔은 처음이예요. 호텔도 전체적으로 낙후되었고, 주변엔 공사장, 호텔직원이 수영장 구석에서 버젓이 담배피우고, 공항드랍 신청했는데 자기는 몰랐다며 연락도 안해주고..스탭들간에 그정도 인수인계도 안하는지... 수영장 물도 더러워요. 그리고 방에 두었던 햄버거 상자에 도마뱀 발견~~~말 다했지요. 차야호텔 때문에 만족스러웠던 여행이 조금의 오점을 남겼어요..다시는 안가요. 주변에도 알리렵니다.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Hwashin

Liked: Cleanliness, room comfort
Disliked: Staff & service

Be careful...

We decided to stay here bcuz it said this hotel offers a free pickup from an airport. But there was no bus waiting for us and we had to pay 45Rk to texi driver to get to this hotel
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth to stay

Staffs are helpful and nice! Nice rooftop swimming pool and bar next to it.
Stayed 6 nights in Dec 2019

6/10 Okay

Sat Lee

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

SUK HWAN

Stayed 1 night in Nov 2019

10/10 Excellent

MM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay.close to town.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
밤에 도착으로 체크인을 12시 넘어서 했는데 체크인할때 보조금을 받는다 그러고 숙소안을 확인했는데 전체적으로 괜찮은 편이나 숙소안에 칫솔,치약이 없어서 개인으로 들고온걸 사용했고 샤워타올이 없어 개인적으로 가져온 스폰지를 사용했다 콘센트는 모든나라가 사용할수있는게 설치되어있으니 좋음 퇴실후 짐 보관이 가능해서 비행기시간까지 구경하기 좋고 퇴실때 보조금을 돌려준다
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
普普通通普普通通普普通通
Stayed 1 night in Sep 2019

10/10 Excellent

Houghton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Perfect for overnight stay. Late arrival and early flight departure. Close to the airport. Clean and spacious room. We stayed two times on this trip. Would stay there again.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

4/10 Poor

WEIHUNG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

全体的にハズレでした。

サイトの写真で見るより実際はきれいではなかった。バスタブのある三階の部屋に泊まったが、窓にスクリーン等がなく外から見えてしまう状態だったためスタッフに目隠しできないか確認したところ、黒いゴミ袋を窓にテープで貼ってくれた。何かしらやってくれた事は感謝するが、土足で作業されたのと目隠しが甘かったので結局入浴は諦めた。また、夜は隣のお店と飛行機の騒音でゆっくり寝る事もできなかった。 アメニティに歯ブラシセットがなかった事がびっくりした。早朝フライトの為の短時間滞在だったので耐えられたが、二度と泊まらないと思った。
Stayed 1 night in Sep 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Nana, Kota

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
공항에 가까워서 예약한 호텔. 사실 그것 외에 좋은점이 없어요. 시내갈때도 택시타고 가야하고 왠만한 투어나 마사지샵에사도 공항샌딩 서비스가 있어서 굳이 싼 가격에 이 곳으로 오신다면 비추입니다. 스위트룸을 잡았는데 이불도 눅눅하고 호스텔보다도 환경이 별로에요. 수건은 두개밖에 안주고 실내슬리퍼는 고사하고 샤워가운도 없습니다. 휴지 여분도 없어서 부족하면 일일이 카운터에 말해야하고 칫솔도 없어요.. 개인용 칫솔 가지고와서 다행.. 호스텔 수준이라 보시면되는데 여행첫날 이곳보다 더 좋은 호스텔에 묵어서 더 실망입니다. 그리고 1층 로비에서 케리어 샌딩도 안해주시는데 케리어카는 왜있는지도 모르겠음.. 주위에 걸어서 갈수있는 편의시설도 없습니다.
Stayed 2 nights in Aug 2019

2/10 Terrible

Jay

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
第一晚非常不幸遇到了不乾淨的東西，畢生難忘！太可怕了！ 如果你們住的是605房，馬上換！ 我們第二天要求了換房，從12點開始等到4點才有房間給我們，也是服了……
Stayed 4 nights in Aug 2019

8/10 Good

Elton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

HO BIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019