Hello Kayla, We appreciate your feedback and apologize for any confusion regarding our pet policy. We understand the importance of transparency and will take steps to ensure that this information is clearly communicated on our website. Please know that your comments have been noted, and we value your input as we strive to improve our guest experience. We hope you'll consider giving us another opportunity to exceed your expectations in the future.

Hello Einar, We're sorry to hear that your recent stay fell short of your expectations. Your feedback is valuable to us, and we take it seriously as we strive to provide exceptional experiences for all our guests. Please accept our sincere apologies for any inconvenience you may have experienced, and we hope to have the opportunity to regain your trust in the future. If there's anything specific you'd like to address, please don't hesitate to reach out to us directly.

Hello Deb,Thank you for reaching out to us to provide feedback on your stay. We sincerely apologize for the issues you encountered during your stay. Ensuring the safety and comfort of our guests is our top priority, and we regret that we fell short in this instance. Immediate action will be taken to address the broken door and any potential safety concerns. Additionally, we take cleanliness seriously, and we will thoroughly inspect and address any areas of concern, including the bathroom. Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention. We are committed to providing a positive experience for all guests and hope to have the opportunity to regain your trust in the future. Thank you for your understanding.

Hello Angela,Thank you for reaching out to us to provide feedback on your stay.We apologize for the inconvenience during your stay. Your feedback regarding the hallway and room smell is concerning and will be addressed promptly. We strive to provide a clean and comfortable environment for all guests. Please consider giving us another chance to exceed your expectations in the future. Thank you for bringing these issues to our attention.

Hello James,Thank you, for taking the time to provide feedback on your recent stay. Your feedback is important to us for quality assurance.I am happy to hear that you enjoyed your stay and found our staff friendly and helpful.We hope to see you again!If you have any questions, please let us know and we would be happy to assist you.

Hello Leann,Thank you for reaching out to us to provide feedback on your stay. Your feedback is important to us for quality assurance.I am glad to hear that you enjoyed your stay. We hope to see you again in the future!If you have any additional questions, we would be happy to assist you.

Hello Judit,Thank you for reaching out to us to provide feedback on your stay. Your feedback is important to us for quality assurance.I am glad to hear that you enjoyed your stay. We hope to see you again in the future!If you have any additional questions, we would be happy to assist you.

Hello A,Thank you for reaching out to us to provide feedback on your recent stay. Your feedback is used for quality assurance.I am glad to hear that you enjoyed your stay.If you have any additional questions, please let us know and we would be happy to assist you.

Hello Pat,Thank you for reaching out to us to provide feedback on your stay. Your feedback is important to us for quality assurance.I am glad to hear that you enjoyed your stay. We hope to see you again in the future!If you have any additional questions, we would be happy to assist you.

Hello Joe,Thank you for reaching out to us to provide feedback on your stay. Your feedback is important to us for quality assurance.I certainly understand your concerns regarding our parking fees. We charge this fee to cover upkeep for our parking lots.If you have any additional questions, we would be happy to assist you.

Hello Jeff,Thank you for reaching out to us to provide feedback on your stay. Your feedback is important to us for quality assurance.I am glad to hear that you enjoyed your stay. We hope to see you again in the future!If you have any additional questions, we would be happy to assist you.

Hello Joshua,Thank you for reaching out to us to provide feedback on your stay. Your feedback is important to us for quality assurance.We would like to hear more about your experience to improve the experience of future guests.If you have any additional questions, we would be happy to assist you.

Hello Lorena,We're sorry to hear that your recent stay fell short of your expectations. Your feedback is valuable to us, and we take it seriously as we strive to provide exceptional experiences for all our guests. Please accept our sincere apologies for any inconvenience you may have experienced, and we hope to have the opportunity to regain your trust in the future. If there's anything specific you'd like to address, please don't hesitate to reach out to us directly.

Hello Seungeun,Thank you for reaching out to us to provide feedback on your stay. Your feedback is important to us for quality assurance.I am glad to hear that you enjoyed your stay. We hope to see you again in the future!If you have any additional questions, we would be happy to assist you.

Hello Sivakumaran,Thank you for reaching out to us to provide feedback on your stay. Your feedback is important to us for quality assurance.We would like to hear more about your experience to help improve the experience for future guests.If you have any additional questions, we would be happy to assist you.

Hello Carol,Thank you for reaching out to us to provide feedback on your stay. Your feedback is important to us for quality assurance.I am glad to hear that you enjoyed your stay. We hope to see you again in the future!If you have any additional questions, we would be happy to assist you.

Hello Lynda,Thank you for reaching out to us to provide feedback on your stay. Your feedback is important to us for quality assurance.I am glad to hear that you enjoyed your stay. We hope to see you again in the future!If you have any additional questions, we would be happy to assist you.

Hello Susan,Thank you for reaching out to us to provide feedback on your stay. Your feedback is important to us for quality assurance.We would like to hear more about your experience to help improve the experience for future guests.If you have any additional questions, we would be happy to assist you.

Thank you for reaching out to us to provide feedback on your recent visit. Your feedback is important to us for quality assurance.Rest assured that your feedback regarding our bathrooms will used to make improvements going forward.If you have any additional questions, please let us know and we would be more than happy to assist you.

Hello Paul,Thank you for reaching out to us to provide feedback on your recent visit. Your feedback is important to us for quality assurance.I am happy to hear that you enjoyed your stay. We hope to see you again soon!If you have any additional questions, please let us know and we would be more than happy to assist you.

Hello Patrick,Thank you for reaching out to us to provide feedback regarding your recent stay at our hotel.Your feedback is important to us for quality assurance.On behalf of our hotel, I sincerely apologize for the smell and noise in the hallways from other guests.Rest assured that your feedback will be used to make improvements going forward.If you have any additional questions, please let us know and we would be more than happy to assist you.

Hello Zachery,Thank you for reaching out to us to provide feedback regarding your recent stay at our hotel.Your feedback is important to us for quality assurance.I am happy to hear that you enjoyed your stay.If you have any additional questions, please let us know and we would be more than happy to assist you.

Hello David,Thank you, for taking the time to provide feedback on your recent stay. Your feedback is important to us for quality assurance.I am happy to hear that you enjoyed your stay and found our staff friendly and helpful.We hope to see you again!If you have any questions, please let us know and we would be happy to assist you.

Hello WilliamThank you, for taking the time to provide feedback on your recent stay. Your feedback is important to us for quality assurance.I am happy to hear that you enjoyed your stay.We hope to see you again!If you have any questions, please let us know and we would be happy to assist you.

Hello Kevin,Thank you for taking the time to provide feedback on your recent stay. Your feedback is important to us for quality assurance.On behalf of our hotel, I would like to apologize for the inconvenience with your door and bathroom toilet seat.Rest assured that your feedback will be used to make changes going forward.If you have any questions, please let us know and we would be happy to assist you.

Hello Denise,Thank you for reaching out to us to provide feedback on your recent stay at our hotel.Your feedback is important to us for quality assurance.I can certainly understand your frustrations with our parking fees. Our parking fees are charged to our guests to help maintain our parking lot with maintenance and snow removal.Rest assured that your feedback will be used to make improvements going forward.If you have any additional questions, please let us know and we would be more than happy to assist you.

Hello Thierry,Thank you for reaching out to us to provide feedback on your recent stay at our hotel. Your feedback is important to us for quality assurance.Rest assured that your feedback will be used to make improvements.If you have any additional questions, or would like to provide more detail on your experience, please let us know and we would be more than happy to assist you.

Hello Anais,Thank you for taking the time to provide feedback on your recent stay. Your feedback is important to us for quality assurance.Your response didn't provide any feedback.If you would like to provide any additional information or have any questions, please let us know and we would be happy to assist you.

Hello Jessica,Thank you for reaching out to us to provide feedback on your recent stay at our hotel. Your feedback is important to us for quality assurance.I am happy to hear that you enjoyed your stay.Rest assured that your feedback will be used to make improvements.If you have any additional questions, please let us know and we would be more than happy to assist you.

Hello Allan,Thank you for reaching out to us regarding your recent stay. Your feedback is important to us for quality assurance.On behalf of our hotel, I would like to sincerely apologize for your experience. I can certainly understand your frustrations regarding the noise, interactions with our team, and our facilities.This is definitely something that I would like to make right for you. If you are a choice privileges member, I would be more than happy to setup enough free points on your account to use for a free night stay at any choice property. All you would need to do is confirm your choice membership number.If not, then I would be happy to discuss other options with you.Rest assured that your feedback will be used to make improvements going forward.Please reply to this response to continue.

Dear Kathy,Thank you for reaching out to us to provide feeback on your recent stay.On behalf of our hotel, I sincerely apologize for the issues you encountered with sports teams and noise levels during your stay. I can certainly understand how frustrating that could be.Your feedback is important to us, and rest assured that we will be using this feedback to make improvements

Dear Drew, Thank you for the amazing review. We're are glad to hear that you enjoyed your stay with us. Looking forward to welcoming you back. Warm Regards!

Dear Sarah, Thank you for reaching out to us to provide feedback on your recent stay. Your feedback is important to us, and rest assured taht we will be using this feedback to make improvements. If there were any specific areas you feel we could improve, please don't hesitate to let us know. we value your input and hope to welcome you back soon. Best Regards.

Hello David,Thank you for reaching out to us to provide feedback on your recent stay. Your feedback is important to us for quality assurance.I certainly understand your frustrations regarding our parking fees. We use these fees for parking lot maintenance throughout the year.Rest assured that your feedback will be forwarded to make improvements going forward.

Hello Hainsley,Thank you for reaching out to us to provide feedback on your recent stay at our hotel.I am glad to hear that you enjoyed your stay. We hope to see you again!If you have any additional questions, please let us know and we would be more than happy to assist you.

Danny,Thank you for reaching out to us to provide feedback on your recent stay at our hotel. Your feedback is important to us for quality assurance.I am happy to hear that you enjoyed your stay.Rest assured that your feedback will be used to make improvements.If you have any additional questions, please let us know and we would be more than happy to assist you.

Dear Dennis,Thank you for reaching out to us to provide feedback on your recent stay. Your feedback is important to us for quality assurance.On behalf of our hotel, I sincerely apologize for any inconvenience regarding communication about the Denny's Restaurant renovations or the location of our pool.If you have any additional questions, please let us know and we would be more than happy to assist you.

Dear Carlos,Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. We are addressing the issues you mentioned and appreciate your understanding. We hope to have the opportunity to welcome you back for a better experience in the future.Best regards,

Dear Fanny,Thank you for reaching out to us to provide feedback on your recent stay. Your feedback is important to us for quality assurance.I am happy to hear that you enjoyed your stay and we hope to see you again.If you have any additional questions, please let us know and we would be more than happy to assist you.

Hello William,Thank you for reaching out to us to provide feedback on your recent stay.I am glad to hear that you enjoyed your stay and we hope to see you again in the future.If you have any additional questions, please let us know and we would be more than happy to assist you.

Hello Alexandre,Thank you for reaching out to us regarding your recent stay. Your feedback is important to us for quality assurance.On behalf of our hotel, I would like to apologize for any inconvenience that you experienced during your stay.Rest assured that your feedback will be used to make improvements going forward.If you have any additional questions, please let us know and we would be more than happy to assist you.

Dear Diana,Thank you for sharing your recent experience. We apologize for the issues you encountered during your stay. Your feedback is crucial to us, and we have addressed the room concerns with our team for immediate improvements.

Dear Katrina,Thank you for your delightful review! We're thrilled you enjoyed our thoughtful amenities. We strive to make your stay convenient and comfortable. If there's anything specific you loved or any suggestions for improvement, please share. We look forward to welcoming you back soon!

Dear Holly,Thank you for sharing your recent experience. We apologize for the inconvenience and discomfort you encountered during your stay. Your feedback is valuable, and we are addressing the issues you mentioned to ensure a better experience for our guests. Please feel free to reach out if you would like to discuss further.

Dear Rebecca,Thank you for taking the time to share your feedback with us. We truly appreciate your honest review, and I'm sorry to hear that your recent stay did not meet your expectations.I'm sorry to hear about the challenges you experienced with the bathroom size, vanity space, and the doors. Your insights are valuable, and it helps us identify areas for improvement. If you could provide more details about your stay, it would greatly assist us in addressing these issues promptly.On a positive note, I wanted to share with you that we have exciting plans ahead as we are undergoing renovations soon. Your concerns are being taken seriously, and our renovation will address many of the issues you highlighted, including upgrading the doors for smoother operation.We appreciate your understanding and hope to have the opportunity to welcome you back once our improvements are complete. If there is anything specific you would like to share or discuss further, please feel free to reach out to me directly at [your email or phone number].Thank you again for choosing to stay with us, and we look forward to the possibility of hosting you again in the future.Warm regards,

Dear Marc-Antoine,Thank you so much for taking the time to share your wonderful 5-star review on Expedia! We are delighted to hear that you had a fantastic experience during your recent stay at our hotel.Your positive feedback is truly appreciated, and it motivates our team to continue delivering exceptional service. We strive to create a warm and inviting atmosphere for our guests, and it's heartening to know that we succeeded in making your stay memorable.If there are any specific aspects of your visit that stood out to you or any suggestions you may have for improvement, we would love to hear more. Your insights are invaluable as we continually aim to enhance our guests' experiences.Once again, thank you for choosing our hotel, and we look forward to welcoming you back in the near future.Warm regards,

Dear András,Thank you for taking the time to share your feedback with us. We truly appreciate your perspective and are grateful for the opportunity to address your concerns.I sincerely apologize for any confusion regarding our location description. We value transparency and aim to provide accurate information to our guests. I understand the importance of being centrally located, and I regret any inconvenience this may have caused you during your concert visit.To clarify, while we are indeed situated approximately 12 km from downtown Kingston, we are strategically positioned at the geographical center of the Kingston municipality. Our intention is to offer a peaceful and convenient retreat for our guests, away from the hustle and bustle of downtown while still providing easy access to the city's attractions.I understand the importance of accurate expectations, and I would appreciate any additional details you can provide about your experience. Your insights will help us enhance our communication and ensure a more seamless experience for future guests.On a positive note, I hope you had an enjoyable stay overall, and I want to assure you that we take your feedback seriously. If there's anything specific you'd like to share about your visit or if there are areas where we can improve, please feel free to reach out directly.Once again, thank you for choosing to stay with us. We value your patronage and hope to have the opportunity to welcome you back in the future, providing an even more exceptional experience.Warm regards,

Hello Kevin,Thank you for reaching out to us.Your feedback is important to us for quality assurance.On behalf of our hotel, I sincerely apologize for any inconvenience that you experienced with your washroom.If you have any additional questions, please let us know and we would be more than happy to assist you.