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"We loved this hotel. It was our favorite in all of Japan. Multiple dining options, spa, happy hour overlooking the city and incredible staff responsiveness were all highlights. This was a perfect stay to end our two weeks in Japan. So happy with this hotel that I will look for their other locations. "

"Excellent location "

"The room had great extras and pajama & slippers for all persons staying. The extras for each person I didn’t expect but glad where given were toothbrush and toothpaste, packet of cotton swabs and facial cotton pads, mouthwash, and body scrub towel. I also liked that is was convenient 15 min walk from Osaka station. "

"Perfect location. Attention to details. Super clean. "

"Very affordable for the location and cleanliness. I loved every bit of this hotel"

"Me and my family love this hotel. At first, i thought the bedroom was small, but when we saw the bathroom we were amazed. The toilet was in its own closet opposite of the bathroom, it has a bidet and toilet tissue was refilled everyday. The bathroom had two sinks and I love the design of the bath shower and tub, the shower is really spacious. Taking a bath and soaking in the tub after a long day feels really nice. The beds were comfortable and always made. Staff was very polite, helpful, and friendly. They helped my wife when she was confused about using the washing machines. Everything we asked for was done promptly, like taking out the trash or changing the towels. Staff even helped us get a taxi after checking out. The location is great! There's a Lawsons in the building for most the basic needs. Universal Studio Japan was minutes walking distance. The Train station was even closer. The City walk area had plenty of restaurants and shopping choices. Would definitely love to come back here and would recommend staying here. "

"Great services, enjoyed the pool and onsen, the amenities were also very helpful and changed frequently."

"Great location, helpful staff. Room was tight but that was expected based on pictures. Ignore the Italian restaurant on the 9th floor, the 8th floor has a fantastic selection of restaurants. Direct bus available from the airport. Bridges to bus stations let you get anywhere in the city easily."

"We loved this hotel! We purchased rooms with lounge access…. Totally amazing!!! Breakfast cooked to ordered.. large buffet…. Great place to wrap up the day with a glass of bubbles and a few snacks!!! The location was great.. close to the metro, but very quiet and safe.. The staff was amazing.. highly recommend this hotel!"