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"Room amenities were not 4 star. No USB ports, no kettle, warm fridge, safe that didn't open, bedside wall light front plate fell off, no instructions on how to operate anything, no information about breakfast/dinner menus, bed sheets do not fit the bed. Room was clean, bathroom was very nice, hairdryer included. Staff pleasant and mostly helpful. Restaurant did not make a good impression at dinner. Slow service, wrong order after long wait followed by another long wait for the correct...

"We staying in the XXL which came with 2 double beds and 1 double sofa bed. The 2 double beds and sofa bed we're separated by a wall and sliding door. The room was a good size and the bathroom clean. The walk in shower was excellent. The air con was good in the main room (sofa bed) but we found the separate room (2 double beds) was quite warm because of the heatwave. The beds were comfy. There was plenty of parking spaces and the hotel looked great. The staff were friendly and helpful. The on...

"Old building that has been well maintained and kept the original look. We were put in the more modern portion to accommodate 3 of us. Pleasantly surprised with the open air museum and proximity to most WWI sites."

"Attention danger ! Hôtel bien situé et bon rapport qualité prix mais parking non sécurisé. Ma voiture a été volée dans la nuit alors qu’elle était garée sur le parking à 50m de la réception. La direction reconnaît avoir chaque semaine 3 faits de casse ou vol de véhicule. A fuir. Privilégiez un hôtel avec parking sécurisé."

"Chambre très propre, confortable et petit déjeuner copieux"

"Lekker uitgebreid ontbijtbuffet. Vers. Vriendelijk en leuk personeel. Fantastische accomodatie en zaal. Mooi interieur en ´warm´ hotel. Grote parking. ( trouwfeest) De catering was echt top presentatie en kwaliteit. Heel goed georganiseerd! Toppie....."

"Nice hotel in the heart of the city. Access to the parking could be tricky if you have a large véhicule."

"Inchecken is een drama wanneer je geen half uur wilt wachten"

"Excellent location in the centre of Kortrijk. Its a pity there is no kettle or coffee machine in the room, only a fridge with free water."

"Séjour catastrophique de 3 nuits (samedi-mardi) pour un couple avec enfant, chambre 115. Dès l'arrivée, lavabo bouché signalé à 14h à l'accueil, sans intervention. À 18h, nouveau signalement : une fuite d'eau au plafond de la réception était visible (seaux et serviettes au sol). L'agent, seul en poste, dit ne pas pouvoir intervenir immédiatement mais promet de régler le problème. À notre retour à 2h du matin, le lavabo était toujours bouché. Autres soucis dans cette chambre : salle de bains...

"The hotel is a little dated looking but has a spacious carpark. Exceptionally helpful staff and a very decent breakfast. Room was clean with a good shower. Very well placed for travel into Ypres and beyond and was ideal for our trip."

"Un excellent séjour a l’hôtel très propre et un accueil chaleureux et bienveillant"

"The room was pretty spacious for a 3 bed. The location convenient for those who want to access Tourcoing city centre. If you want to keep your budget low compared to Lille’s prices you can pick it up and commute by metro or tram to Lille city centre, approx 30-35mins ride. We didn’t experience hotels breakfast. "

"Schönes Zimmer, perfektes Hotel für Ausflüge in und um Kortrjik. Sehr freundlicher Service, für Hunde-Besitzer sehr geeignetes Hotel. 10 von 10."

"Zeer goed hotel, zeer vriendelijk personeel. Goed restaurant"

"Room was clean. 2 blankets (1 per person), and also 2 towels per person - positive. However, there was a complete lack of space. Air conditioning, which is listed under amenities is a fan that they placed in the room. Also little space in the bathroom. No hook to hang up any towel. Gotta be creative! Lots of parking spots available."

"Beautiful hotel, really good location! Close walk from Stade!"

"Hôtel très propre et très calme. Personnel aimable et aidant. Petit déjeuner copieux. "

"This is our second stay here. We will definitely return!"

"You must have a car otherwise you could go nowhere."