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"The hotel was closed from some time"

"This is the only upscale hotel I could find in Pathankot. It's new, clean and quaint. I love the pool design and layout. The staff is extremely helpful but there were some hiccups to overcome. For example, water leaking from light fixture requiring me to downgrade to a smaller available room, served uncooked chicken, housekeeper entered my room without permission or knocking or ringing the doorbell, late responses from the reception team. I truly believe this place can be one of the "greats"...

"Staff was so co operative…everything was good…"