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"Hotel has real potential but food was mediocre and many staff were disinterested. Our room wasn’t serviced; when we told reception when we got back late afternoon, he said that there was nothing he could do about it. Views are amazing and shower was excellent."

"We were the only guests at the hotel. The AC in the room did not work properly. The room was really hot. The coffee maker in the room did not work"

"The pools in enjoyable"

"Bey House is a small boutique hotel with four rooms only. Rooms combine lavish historical decor with all modern amenities. Restaurant offers excellent meals in richly decorated dining room. All combined with impeccable service. Special thanks to Anna for professionalism and being a great ambassador to Veliko Tarnovo. If not staying in Bey House, dinner in their restaurant is highly recommended."

"No towels, had to go and look for them. Poor variety in breakfast. Got an upgrade on the room, which was very large"