Dear Guest, Thank you for reviewing us after your recent stay. Hope to see you again soon. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you for taking the time to review us after your recent stay. While you were pleased with the check in speed, we apologize that you found the set breakfast portion was not big enough. We are gathering all these feedback, hence we took the initiative to upgrade our menu and made more improvements. We hope you would come back to visit us again soon. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you very much for reviewing us. We are pleased to hear that you had great stay and appreciated our nice architecture. We look forward to welcoming you again soon. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you for taking the time to review us and we are sincerely sorry about the cup which contained unfinished cigarette under the bed. This is certainly not our usual housekeeping standards. We have highlighted this matter to the team and we will ensure that this will not happen again in the future. In the mean time, I am pleased to hear that you had a good experience and we look forward to seeing you again soon. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you very much for reviewing us. Glad to hear that you had a great time here. We hope to see you again soon. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you for reviewing us and for giving us 5 stars! We hope to see you again soon. Sincerely, Sunny Soo (General Manager)

Dear Guest, Thank you for taking the time to review us. We will look into your feedback for further improvements. Thank you again and we hope to see you soon. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you very much for reviewing us. Happy to hear that you had a nice and peaceful stay. Hope to see you again soon. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you very much for reviewing us. Happy to hear that you had a great stay. Hope to see you again soon. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you very much for reviewing us. Happy to hear that you were happy with your stay. Hope to see you again soon. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you for taking the time to review us. We are sincerely sorry for our shortcomings and we will improve further. In the mean time, we do charge for extra towels and we will ensure that a small notice is placed in all guest rooms. We hope to see you again soon. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you for taking the time to review us. While you liked the layout of the room, I am sorry about the check in process. We certainly take your comments seriously for future improvement. Thank you again and hope you would come back soon. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you very much for reviewing us. Happy to hear that you had a wonderful stay. We too look forward to welcoming you and your family here. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you very much for reviewing us. Happy to hear that you were happy with your stay. Hope to see you again soon. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you for reviewing us. Glad to hear that you enjoyed our pools. Hope to see you again soon. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you very much for reviewing us. Happy to hear that you had a great stay. Hope to see you again soon. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you very much for taking the time to review us after staying with us. I am pleased to hear that you had a great stay and your family enjoyed themselves. Hope to see you again soon. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you for reviewing us. While you liked our facilities, I wish to sincerely apologize about breakfast and the overall freshness of the food served. This is certainly not our usual standards and I will ensure that we improve further. Thank you again and I hope you would come back to stay with us again. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you for taking the time to review us. Glad to hear that you are our regular guest and always come back to stay with us. However, I am sorry that the services was not as usual. I will discuss your feedback with the team here and will ensure that we improve further. Thank you for sharing with us and we hope to see you again soon. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you very much for taking the time to review us. We are very pleased to hear that you had a great stay. We take note of the water pressure. Thank you for informing us. Hope to see you again soon. Thank you. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you for taking the time to review us. Glad to hear that you were happy with our rooms, however, I am sorry that our front desk team was not very friendly. This is certainly not our usual standards and I will ensure that more trainings are done for our front desk team. At the same time, I wish to apologize that the cake requested earlier was not attended too. Will ensure that my team will be extra alert on special requests in the future. Thank you again for sharing and we hope you would come back again soon. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you for reviewing us and we hope to see you again soon. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you for taking the time to review us. We wish to sincerely apologize that you were not given the twin room that you have requested when you booked. Our rooms are subject to availability, however, we assure you that we will be extra careful on your request in the future. Thank you again and we very much hope you would give us another chance. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you so much for taking the time to review us. You certainly made my day and I am happy to hear that my team members were very helpful and provided great customer service. Will surely share the feedback with them. Hope to see you again soon. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you for reviewing us. Hope to see you again soon. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you for reviewing us. Glad to hear that our rooms are clean. Hope to see you again soon. Sincerely, Sunny Soo, General Manager

Dear Guest, Thank you for reviewing us. Happy to hear that you enjoyed our prawn sambal during breakfast. Hope to see you again soon. Sincerely, Sunny Soo, General Manager