โรงแรมใกล้โรงพยาบาลจอห์นสตัน-วิลลิส, ริชมอนด์

"Booked an “accessible” room, by mistake and found that there was a difference in the bed that we preferred not to have - my fault but just saying for others who may have our same preference. Otherwise, learn the AC and TV remote and the stay was just fine. Conveniently located, and very comfortable."

"Loved it ☺️"

"Enjoyed my stay, rooms and property were well kept no complaints."

"Our first night and morning staff, Nellie and Carla, were fantastic. They were kind and friendly, and very helpful and attentive. Are next 2 nights left a lot to be desired. Both night, extremely loud and disrespectful. Arrived between midnight and 2am, with children in tow.. The staff did not seem to be able to control the influx. Also, our shower had a HUGE crack in the back tile that staff apparently was unaware of. The cleaning carts were also very loud! The outside of the hotel leaves a...

"Would not recommend . Not clean and very outdated."

"Great location. Bathrooms need updating. Temperature of shower was either extremely cold or burning hot. Bathtub porcelain needed repair. Card key worked once. Had to go up and down the elevator 4 times and get 4 different cards taking 20-30 minutes to get back into the room, until one finally worked. No phone in the room to call the front desk, or housekeeping for an extra blanket or towels. This is concerning if there had been a bigger issue."

"Breakfast was wonderful as were Sabrina, Chastity and Janette. Issues: First Room 231: The lines were blown out Thursday and hot water was running from shower & sink. I cleaned both. Bathroom floor wet - I dried. Also the AC would not work right. Moved to Room 334: Toilet wanted to overflow every 2 flushes. The sink spewed water as there was no aerator. The water in the shower would not cut off. We reported the problems and told they would be and were fixed Friday. Not done. Reported again...

"Overall, the room was clean and spacious. However, the bathroom is claustrophobically tiny. No mirror or wash basin in the bathroom. Room cleaning is only every other day. That is a major turn off. Breakfast was just okay, not much variety. Fruits were especially stale, consistently."

"Jeffrey was the best host. This is a beautiful property which is obviously lovingly maintained. The building is so pretty and has multiple sitting areas outside of your room (which was also great). I have dietary restrictions and Jeffrey and others made sure to have snacks for me to enjoy during the wonderful nightly happy hours and delicious options for breakfast. This area was also fun to explore and Jeffrey gave us very good pointers on where to go."

"Staff was respectful, room cleanliness is bad"

"Fantastic stay, already booked again for next month!"

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"Everything was pretty good except having to be in the very very back of the floor and the staff was either not accommodating or around. The bartender helped me find the person to check in and was always as his station. The breakfast was a bit lacking. And I was looking forward to that the most since I work in the hospital but other than that It was ok"

"Breakfast and Dinner were both FREE and Excellent!"

"Clean & well maintained everywhere. Front desk rep was very friendly & helpful. Gave us good directions as to where to eat & where the rental car place was. Breakfast was great! Lots of choices as to what to eat. Overall a very nice experience."

"Breakfast was very good and the staff were super nice and helpful. Definitely worth it"

"We never had cleaning service in 7 nights' stay. No clean towels available over the first ones we received. Construction on my floor without any warning."

"Great stay"

"Very cool historic property very clean and nice"

"Location was good but the hotel (room) could use some updating (mold spots on the ceiling, sunken in mattress, heavily stained counter, dirty fridge). Overall the room was nice but definitely wouldn’t be back due to the issues noted."