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"Once upon a time, there stood a grand palace—home to kings and queens. Today, that very palace belongs to those who walk through its magnificent doors. From the moment I stepped out of the car, I was transported into a fairytale. Every person working within these walls plays a part in crafting a world of wonder, ensuring each guest is swept into a realm of enchantment, if only for a few nights. And they succeed—beautifully, effortlessly, wholeheartedly. They are the soul of the palace, the reason guests return time and again. They are the ones who breathe life into the kingdom. Here are just a few names I remember—though I wish I could recall them all. Rajnandani and Ishpreet both are guest relations (amazing) the front face of this amazing palace. Ram the driver, Ester at the spa, Chetan, Jakhang, Chand. Thank you for a truly magical and unforgettable stay. "

"Excellent service, awesome decor and fantastic food. Our in hotel experience was really, really good. The car service arranged by the travel desk was also excellent. We however did not have a good experience with the guide arranged by the travel desk. We were more interested in sightseeing but the guide was more interested in taking us shopping. Very pushy and very, very exhausting. We would recommend that you use the car service and recommendations for places to visit from the travel desk but not the full day guide. "