โรงแรมใกล้เจมส์ บัลเลนไทน์ อัพทาวน์ วีเอฟดับเบิลยู, มินนีแอโพลิส - เซนต์ปอล

"The hotel rooms are very old, dark, and stinky. We booked one room with two beds and they downgraded us to one bed and could not accommodate us. We had our volleyball team stay there and several families had numerous issues with leaks, plumbing and refrigerator not working. Instead of sending staff, they handed a plunger and were told a family to disconnect the fridge and reconnect for faster service. The staff at the bar and restaurant were rude and provided terrible service. They treated us...

"Staff was very helpful on letting us know where everything was."

"Everything was first class."

"Staff was good to deal with… especially Hector as we had some issues and he took care of them perfectly!!!"

"Good stay. Would recommend"

"I don't normally leave reviews, but this place needs some work. I'm not sure that combining the bar and the front desk is a great idea. The prices are comparable to other hotels, but the services and professionalism isn't. Typically there is only one person working, and my experience was that most of them did not want to be there, did not smile, and overall had a bad attitude. The room is fine. Overall it was clean, but maid service is only every other day, which I was not told at check in....

"On arrival we found a dirty sock in our room and the hot water didnt work in our shower. Aside from that 10/10."

"From the beginning nobody help us with luggage. I specifically asked for a room with view. The place us on a room with no view. We had to look at tenis courts. Thrn we hadto godown yo get our keys from desk. We move luggages oursevels"

"Staff was very helpful! When we arrived our room wasn’t ready. They had the same room just a lower lever ready for us but because it wasn’t an upper room we had signed up for when booking online they comped our parking! Room was spacious and clean. Will definitely stay again!"

"Restuarant options."

"The hotel is being renovated, which is fine. However, my sister and I each had rooms on the 6th floor where the air conditioning is not really working. Our rooms were very hot and stuffy. When we asked to be moved, they knew that the air conditioning in many of the rooms on the 5th and 6th floors were not working. They offered a box fan for our rooms. They only had one room open that we could move to, but that was not cool either. While we were talking to the front desk, another guest came up...

"This hotel is a first class experience. The staff is helpful and friendly. The view of the city from my room was spectacular. The evening turn down service was a treat. This was a great place to celebrate my milestone birthday."

"Overall our stay was very good. It’s in a great location and was very walkable. The breakfast buffet was good. Where we ran into issues was getting towels as we repeatedly were only supplied with two towels in our room with three people. The “extra” towels had to be delivered by housekeeping which took some time. So, be sure to check for towels when you first arrive if you have more than 2 people."