Perfect location as it’s surrounded by restaurants and shopping center. It’s walking distance to light rail station and we also loved the amazing customer service. Breakfast buffet was also delicious with different selections everyday. One thing that can be improved is the number of outlet and locations in the bedroom. We couldn’t find any right next to our bed which would’ve been more convenient.
Dear Mr/Ms Naoki ,We are delighted to read your wonderful review about Hotel Gran Mahakam.Guest satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future.With kind regards,Indria BrahmanaThe Management
Dear Mr/Ms Katsuhisa ,We are delighted to read your wonderful review about Hotel Gran Mahakam.Guest satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future.With kind regards,Indria BrahmanaThe Management
Dear Mr/Ms Jesper Kastrup ,We are delighted to read your wonderful review about Hotel Gran Mahakam.Guest satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future.With kind regards,Indria BrahmanaThe Management
Dear Mr/Ms Masayuki ,We are delighted to read your wonderful review about Hotel Gran Mahakam.Guest satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future.With kind regards,Indria BrahmanaThe Management
Dear Katsuhisa,Warmest greetings from Hotel Gran Mahakam We are delighted to read your wonderful review and highlight us with strategic location near from shopping mall and MRT Station Satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future. With kind regards, Frieda TampubolonExecutive Assistant Manager
Dear I Yuno,Warmest greetings from Hotel Gran Mahakam We are delighted to read your wonderful review and highlight us with clean and comfortable hotel Satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future. With kind regards, Frieda TampubolonExecutive Assistant Manager
Dear Rose,Warmest greetings from Hotel Gran Mahakam We are delight to read your wonderful review Guest satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future. With kind regards, Frieda TampubolonExecutive Assistant Manager
Dear Ilho,Warmest greetings from Hotel Gran Mahakam We are delight to read your wonderful review Guest satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future. With kind regards, Frieda TampubolonExecutive Assistant Manager
Dear Han Hong,Warmest greetings from Hotel Gran Mahakam Thank you for sharing your experience.Guest satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future. With kind regards, Frieda TampubolonExecutive Assistant Manager
Very European decor, was within walking distance to a mall with plenty of street food along the way. Rooms that face the main road can get a little noisy at night but overall was a pleasant stay. Staff were welcoming and helpful in extending our checkout.
Dear Nicole Mei Ting, Warmest greetings from Hotel Gran MahakamWe are delight to read your wonderful review and highlight us with strategic location and friendly staff Guest satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future. With kind regards, Frieda TampubolonExecutive Assistant Manager
Dear Jae Yeong,
Warmest greetings from Hotel Gran Mahakam
We are delight to read your wonderful review and highlight us with clean and comfortable hotel
Guest satisfaction is our priority and we are happy that you feel comfortable.
We look forward to welcoming you again in the near future.
With kind regards,
Frieda Tampubolon
Executive Assistant Manager
Dear Mr. Morihiko,
Warmest Greetings from Hotel Gran Mahakam.
I would like to convey my sincere apology for your unpleasant experience.
I have immediately informed the concerned department head about this issue and some necessary actions have been implemented. You can rest assure that this is nor typical neither a standard of the service we are providing to our customers.
I hope you can give us another chance to serve you better during your future visit to Hotel Gran Mahakam.
The satisfaction of our customer is the one priority sets for the management and teams of Hotel Gran Mahakam.
Thank you very much for your constructive feedback to improve the hotel service and I hope to have a pleasure to welcome you again soon and remain.
With kind regards,
Frieda Tampubolon
Executive Assistant Manager
The staff is very attentive and helpful, the accommodations are immaculate, I booked an executive suite for my niece and her husband (newly wed) as a gift. The buffett was good! Keep up the good job.
Dear Cinthia,
Warmest greeting from Hotel Gran Mahakam.
We are delight to read your wonderful review and highlight us with attentive and helpful staff, immaculate accommodations, and good buffet.
Guest satisfaction is our priority and we are happy that you feel comfortable..
We look forward to welcoming you again in the near future.
With kind regrads,
Frieda Tampubolon
Executive Assistant Manager