Dear Dan ,Thank you for taking the time to tell us about your experience at the Rixos Pera Istanbul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve better you in the near future.Sincerely,Rixos Pera İstanbulGuest Relations Team

Dear Rafae ,We very much appreciate your comments regarding your stay at the Rixos Pera. It is always a pleasure to receive positive feedback. We will share your comments with our team members. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Pera İstanbulGuest Relations Team

Dear Ibiye Awoala ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rixos Pera İstanbulGuest Relations Team

Dear Ihab ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rixos Pera İstanbulGuest Relations Team

Dear Hasan Hüseyin ,Thank you for sharing your experience while staying with us at the Rixos Pera İstanbul. We are delighted to know of your satisfaction with our service you have received from our team members.We look forward to welcoming you back to the Rixos Pera İstanbul.Kind Regards ,Guest Relations TeamRixos Pera İstanbul

Dear Tatjana ,We very much appreciate your comments regarding your stay at the Rixos Pera. It is always a pleasure to receive positive feedback. We will share your comments with our team members. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Pera İstanbulGuest Relations Team

Dear Stefanie ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rixos Pera İstanbulGuest Relations Team

Dear Xihua ,First of all, we would like to thank you very much for taking the time to share your Rixos Pera Istanbul experience. We will share your valuable comments (positives and negatives) with our team members and we assure you intensive training programs will be added to yearly training plan. Also, we are thankful for bringing the issues to our attention as letting us improve our service quality, necessary preventive and corrective actions will be taken as soon as possible. Best regards, Rixos Pera İstanbulGuest Relations Team

Dear Zhenia ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rixos Pera İstanbulGuest Relations Team

Dear Sayeeda Ahmad ,We very much appreciate your comments regarding your stay at the Rixos Pera. It is always a pleasure to receive positive feedback. We will share your comments with our team members. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Pera İstanbulGuest Relations Team

Dear Jackeline ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rixos Pera İstanbulGuest Relations Team

Dear Angel ,Thank you so much for taking your time to share your experience at Rixos Pera Istanbul. I am delighted to see that you enjoyed your stay, especially because of the personalized service by Sevde, our young shining star. I also hope that you are feeling much better now and wish you healthy and joyful days.Looking forward to seeing you again soon!

Dear Naina ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rixos Pera İstanbulGuest Relations Team

Dear Guest ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rixos Pera İstanbulGuest Relations Team

Sayın Mehmet Bersel ,Rixos Pera'daki konaklamanızla ilgili yorumunuz için teşekkür ederiz. Olumlu geri bildirimler almak her zaman mutluluk vericidir.Yorumlarınızı ekip arkadaşlarımızla paylaşacağız. Hizmetlerimizin kalitesini sürekli iyileştirmeye çalışırken, bu geri bildirimin tüm personelimiz için bir motive görevi göreceğinden eminiz. Deneyiminizi paylaştığınız için tekrar teşekkür eder, bir sonraki ziyaretinizin de bir önceki kadar keyifli geçmesini dileriz.Saygılarımla ,

Dear Fatih ,We very much appreciate your comments regarding your stay at the Rixos Pera. It is always a pleasure to receive positive feedback. We will share your comments with our team members. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Pera İstanbulGuest Relations Team

Dear Mario Andrea ,Thank you for taking the time to tell us about your experience at the Rixos Pera Istanbul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve better you in the near future.Sincerely,Rixos Pera İstanbulGuest Relations Team

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rixos Pera İstanbulGuest Relations Team

Dear Valuable Guest,Thank you so much for taking your time share your experience with us. I am sorry that we were not able to provide an impeccable service which prevented you giving us the top rating. I have acknowledged Engineering Maanger about the issues you mentioned.Looking forward to seeing you again at Rixos Pera Istanbul!Best regards,Huseyin AkartunaFront Office Manager

Sayın Bekir Bey,Rixos Pera Istanbul'u tercih ettiğiniz için ve tam puanınız için teşekkür ederim. Sizleri tekrardan aramızda görmeyi diliyoruz!Saygılarımla,

Dear Salah,Thank you so much for choosing Rixos Pera Istanbul. We are happy to see that you enjoyed your stay.Looking forward to seeing you again soon!Best regards,

Dear Mr. Ibrahim,Thank you very much for staying at Rixos Pera Istanbul. Although I am happy to see that you were impressed by the service of my colleagues, I am saddened to see that there were some problems affecting your experience. Housekeeping and Engineering Teams have been notified about the issues you mentioned.Looking forward to seeing you again soon!Best regards,

Dear Chino,Thank you so much for taking your time to share your experience. We hope to get the highest rating on your next visits.Looking forward to seeing you back!Best regards,

Sayın Burak Bey,Rixos Pera İstanbul'u tercih ettiğiniz ve güzel yorumunuz için teşekkür ederim. Konaklamanızdan ve ekibimizden memnun kaldığınız için oldukça mutluyum.Sizleri en kısa sürede aramızda görmeyi dört gözle bekliyoruz!Saygılarımla,

Dear Mohamed Syed Noor,Thank you very much for taking your time to share your experience at Rixos Pera Istanbul. I am delighted to see that your stay was fantastic. Your lovely review has been shared with my colleagues to boost their motivation.Looking forward to seeing you again soon!Best regards,

Dear Ms. Selen,Thank you so much for choosing Rixos Pera Istanbul and your top rating.Looking forward to seeing you again!Best regards,

Dear Richard,Thank you so much for taking your time to share your experience at Rixos Pera Istanbul. I am delighted to see that your stay was up to your expectation. I have also acknowledged Engineering Team regarding your feedback.Looking forward to seeing you back soon!Best regards,

Dear Sanaz,Thank you very much for choosing Rixos Pera Istanbul. I am deeply saddened that your stay was not up to your expectations. If you have a chance to provide more details, we would gladly like to assist you in any terms.Best regards,

Dear Pawel,Thank you so much for choosing Rixos Pera Istanbul and your rating.Best regards,

Sayın İbrahim Bey,Puanlamanız için teşekkür ederim. Umuyoruz ki gelecekteki konaklamalarınızda tam puan alabilecek bir servis verebiliriz.Saygılarımla,

Dear Bob,Thank you so much for choosing Rixos Pera Istanbul and your top rating.Looking forward to seeing you back soon!Best regards,

Dear Ihab,Thank you so much for staying with us. We are glad to see that you enjoyed your stay. Looking forward to seeing you again soon!Best regards,

Dear Mr. Moreno,Thank you very much for taking your time to share your feedback. I am deeply saddened to see that we were not able to meet with your expectations and fell short of giving you the best service. We have informed all the related department heads and necessary notes have been taken.Again, I extend our sincere apologies and promise that we will be much better if you be so humble to give us another chance.Best regards,

Dear Visnja,Thank you so much for taking your time to share your experience at Rixos Pera Istanbul. I am glad to hear that you enjoyed your stay. Looking forward to seeing you again soon!Best regards,

Dear Andras,Thank you so much for taking your time to share your experience at Rixos Pera Istanbul! I am glad to hear that you enjoyed your stay. Looking forward to seeing you again soon!Best regards,

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Rixos Pera. It is always a pleasure to receive positive feedback. We will share your comments with our team members. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Pera İstanbulGuest Relations Team

Dear Pedro,Thank you so much for staying with us and your review.Best regards,

Dear Leanne,Thank you so much for taking your time to share your experience with us. I am glad to hear that you enjoyed your stay thanks to my colleagues.Best regards,

Dear Farah,Thank you so much for taking your time to share your experience at Rixos Pera Istanbul. We are glad to hear that you enjoyed your stay. Your feedback has been shared with management team.Looking forward to seeing you back soon!Best Regards,

Dear Natalia,Thank you very much for taking your time to share your experience at Rixos Pera Istanbul. I am deeply saddened to hear that we were not successful to meet the expectations during your stay. All problems mentioned have been shared with related Department Heads and necessary actions will be taken. Should you give us another, I promise we will provide an impeccable stay for you.Best regards,

Dear Farah,Thank you so much for choosing Rixos Pera Istanbul. I am glad that you enjoyed your experience here. I will share your lovely review with the team. Looking forward to seeing you back.Best regards,

Dear Adriana,Thank you so much for your lovely review. I will share your appreciation with our Head Concierge.Looking forward to seeing you here again soon.Best regards,

Dear Samir,Thank you for choosing Rixos Pera Istanbul. I'm deeply sorry to hear that you didn't like our Housekeeping service and had an issue with your sink. Related department heads have been acknowledged about your feedback and action plans have been set up.Should you need further assistance, please do not hesitate to contact with us.Best regards,

Dear Shekofe, We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards,

Dear Ekaterina,Thank you so much for rating us 5 out of 5. Looking forward to seeing you at Rixos Pera Istanbul!Sincerely,

Dear Nazanin,We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to seeing you back!Görüşmek üzere!

Dear Joseph,We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Loulia, We very much appreciate your comments regarding your stay at the Rixos Pera. It is always a pleasure to receive positive feedback. We will share your comments with our team members. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Pera İstanbul.

Dear Ekaterina, We very much appreciate your comments regarding your stay at the Rixos Pera. It is always a pleasure to receive positive feedback. We will share your comments with our team members. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Pera İstanbul.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Rixos Pera. It is always a pleasure to receive positive feedback. We will share your comments with our team members. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Pera İstanbul.