มินิบาร์, ตู้นิรภัยในห้องพัก, โต๊ะทำงาน, ผ้าม่านกันแสง

รีวิว โรงแรมมูเวนพิค อิสตันบูล โกลเด้นฮอร์น

5 out of 5

รีวิว

8.8

ดีเลิศ

คะแนน 10 - ดีเลิศ 582 จาก 1001 รีวิว" "
คะแนน 8 - ดี 279 จาก 1001 รีวิว" "
คะแนน 6 - พอใช้ 72 จาก 1001 รีวิว" "
คะแนน 4 - แย่ 31 จาก 1001 รีวิว" "
คะแนน 2 - แย่มาก 37 จาก 1001 รีวิว" "

9.2/10

ความสะอาด

9.0/10

พนักงานและบริการ

8.8/10

สิ่งอำนวยความสะดวก

8.8/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

8.8/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

10/10 ดีเลิศ

Shaker, Jeddah

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great staff and so friendly. Mrs. Zuinab was very kind. Overall it was nice experience
เข้าพัก 14 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 9 มี.ค. 2024
Dear Shaker,Thank you for the great review of our hotel!As delighting and satisfying our guests is always a top priority for us, it brings us joy to know that you appreciated the stellar service provided by our colleagues.We will proudly share your valuable feedback with our amazing team.Your lovely review is a firm endorsement of what we can offer our guests and we look forward to welcoming you back for another excellent experience.Yours Sincerely,Tolga AkıncıGeneral Manager

10/10 ดีเลิศ

Enes

เดินทางกับครอบครัว, เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Ruhig und nettes Personal.
เข้าพัก 5 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 13 ก.พ. 2024
Dear Enes,Thank you for the precious review of our hotel!As delighting and satisfying our guests is always a top priority for us, it brings us joy to know that you appreciated the stellar service provided by our colleagues.Your precious review is a firm endorsement of what we can offer our guests and we look forward to welcoming you back for another excellent experience.Yours Sincerely,Tolga AkıncıGeneral Manager

10/10 ดีเลิศ

Yavuz

เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 17 ม.ค. 2024
Sayın Yavuz Bey,İstanbul konaklamanızda Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz için en içten teşekkürlerimi sunar, konaklama deneyiminizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.Memnun olmanızdan mutluluk duyuyoruz.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

10/10 ดีเลิศ

abbas

เดินทางเพื่อธุรกิจ, เดินทางเป็นกลุ่ม, เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 9 ม.ค. 2024
Dear Abbas,Thank you for the evaluation of our hotel!As delighting and satisfying our guests is always a top priority for us, it brings us joy to know that you appreciated the stellar service provided by our colleagues.Your evaluation is a firm endorsement of what we can offer our guests and we look forward to welcoming you back for another excellent experience.Yours Sincerely,Tolga AkıncıGeneral Manager

10/10 ดีเลิศ

Abdul

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Neat clean, excellent breakfast and courteous staff- highly recommended hotel to stay
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 2 ม.ค. 2024
Dear Abdul, first and foremost we would like to thank you on behalf of the ladies and gentlemen of Mövenpick Hotel Istanbul Golden Horn and state our happiness for your kind interest shown. We are pleased to hear that you enjoyed your stay with us and we would like to thank you for taking your time to share your experience regarding our service. We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city. Kindest Regards, Tolga Akıncı General Manager

8/10 ดี

Jose, San Diego

เดินทางเป็นกลุ่ม
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
The staff was very cordial and they went out of their way to help us. I booked a suite with a sofa bed and instead they gave us a suite with a sofa. I was told that since i booked a single perso'ns room that i could not get a sofa bed. I explained to the manager that i did call to make them aware of the change to 2 guests and i was not made aware that the rate would have been different long story short we were given a suite with a sofa bed. When we opened the sofa the mattress was a mess it was dirty and there was food behind and stucked in the mattress it was filthy not what i expected from a 5 star hotel horrible experience however housekeeping came right away and clened and vacuumed everything we went to bed at 3am after a 17 hor flight
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 30 ธ.ค. 2023
Dear Jose, first and foremost we would like to thank you on behalf of the ladies and gentlemen of Mövenpick Hotel Istanbul Golden Horn. We value all your feedback as they guide us, motivate and assist us to improve our service quality. We are very sorry for the inconvenience regarding the sofa mattress. We will make sure this will not happen again on your next visit. We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city. Kindest Regards, Tolga Akıncı General Manager

8/10 ดี

Mahmut

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Genel olarak memnun kaldım
Otelin konumu Haliç Kongre Merkezine biraz ters kalıyor buna dikkat edin. Ancak genel olarak müthiş bir deneyimdi. Spa sauna idare eder. Havuz yok otelde. Odalar geniş ve ferah. Özellikle kat görevlisi Ebru Hanım çok nazik ve işini mükemmel yapıyor, teşekkürler. Kahvaltı çeşidi çok iyi. Kahvaltı ekibinden Ece Hanım, Ömer Tufan, Tuncay ve Mahmut Beylere de teşekkür ederim. Misafirlere gayet yüksek ilgi ve alaka gösteriyorlar. Her şey çok iyiydi.
เข้าพัก 5 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 19 ธ.ค. 2023
Sayın Mahmut Bey,İstanbul konaklamanızda Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz için en içten teşekkürlerimi sunar, konaklama deneyiminizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.Memnun olmanızdan mutluluk duyuyoruz.Değerli yorumunuzu ekip arkadaşlarımla gururla paylaşıyor olacağım.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

10/10 ดีเลิศ

Nancy

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The Service was perfekt
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 19 ธ.ค. 2023
Dear Nancy,Thank you for the precious review of our hotel!As delighting and satisfying our guests is always a top priority for us, it brings us joy to know that you appreciated the stellar service provided by our colleagues.Your lovely review is a firm endorsement of what we can offer our guests and we look forward to welcoming you back for another excellent experience.Yours Sincerely,Tolga AkıncıGeneral Manager

10/10 ดีเลิศ

Mehmet

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 15 ธ.ค. 2023
Sayın Mehmet Bey, İstanbul konaklamanızda Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz için en içten teşekkürlerimi sunar, konaklama deneyiminizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.Memnun olmanızdan mutluluk duyuyoruz.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

10/10 ดีเลิศ

Enes

เดินทางกับคู่รัก
ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Gold public Transport Access. And Mainly clean rooms With nice Café and Restaurant at the top.
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 8 ธ.ค. 2023
Dear Enes,Thank you for the great review of our hotel!As delighting and satisfying our guests is always a top priority for us, it brings us joy to know that you appreciated the stellar service provided by our colleagues.Your lovely review is a firm endorsement of what we can offer our guests and we look forward to welcoming you back for another excellent experience.Yours Sincerely,Tolga AkıncıGeneral Manager

10/10 ดีเลิศ

Serkan

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 7 ธ.ค. 2023
Sayın Serkan Bey,Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz için en içten teşekkürlerimi sunar, değerlendirmenizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

10/10 ดีเลิศ

Erkan

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 7 ธ.ค. 2023
Sayın Erkan Bey,Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz için en içten teşekkürlerimi sunar, değerlendirmenizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

2/10 แย่มาก

Nurdan

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 5 ธ.ค. 2023
Sayın Elif Şevval Hanım,Değerli zamanınızı ayırıp paylaştığınız geri bildiriminiz için teşekkür ederiz.Konaklamanızla ilgili yaşadığınız bir memnuniyetsizlik olduğunu görüyorum. Tarafımıza ulaşan bir şikayetiniz bulunmamakta. Misafir İlişkileri Müdürümüz Zeynep Hanım ile iletişime geçerek konuyu detaylandırmamızı ve anlamamızı sağlamanızı rica ederim.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

10/10 ดีเลิศ

Batyr

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great service by excellent staff!
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 5 ธ.ค. 2023
Dear Batyr,Thank you for the great review of our hotel!As delighting and satisfying our guests is always a top priority for us, it brings us joy to know that you appreciated the stellar service provided by our colleagues.Your lovely review is a firm endorsement of what we can offer our guests and we look forward to welcoming you back for another excellent experience.Yours Sincerely,Tolga AkıncıGeneral Manager

4/10 แย่

Gürkan

เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 5 ธ.ค. 2023
Sayın Gürkan Bey,Değerli zamanınızı ayırıp paylaştığınız geri bildiriminiz için teşekkür ederiz.Konaklamanızla ilgili yaşadığınız bir memnuniyetsizlik olduğunu görüyorum. Tarafımıza ulaşan bir şikayetiniz bulunmamakta. Misafir İlişkileri Müdürümüz Zeynep Hanım ile iletişime geçerek konuyu detaylandırmamızı ve anlamamızı sağlamanızı rica ederim.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

8/10 ดี

AHMET FARUK

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 1 ธ.ค. 2023
Sayın Ahmet Faruk Bey,Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz için en içten teşekkürlerimi sunar, değerlendirmenizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

10/10 ดีเลิศ

Miran

เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 20 ธ.ค. 2023
Dear Miran,First and foremost we would like to thank you on behalf of the ladies and gentlemen of Mövenpick Hotel Istanbul Golden Horn and state our happiness for your kind interest shown. We are glad that you enjoyed your stay and hope to see you again very soon.Yours Sincerely,Tolga AkıncıGeneral Manager

10/10 ดีเลิศ

fethiye fitnet

เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 19 ธ.ค. 2023
Sayın Fethiye Hanım,İstanbul konaklamanızda Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz için en içten teşekkürlerimi sunar, değerlendirmenizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.Memnun olmanızdan mutluluk duyuyoruz.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

10/10 ดีเลิศ

Hakan

เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 18 ธ.ค. 2023
Sayın Hakan Bey,İstanbul konaklamanızda Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz için en içten teşekkürlerimi sunar, konaklama deneyiminizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.Memnun olmanızdan mutluluk duyuyoruz.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

8/10 ดี

Amira

เข้าพัก 4 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 18 ธ.ค. 2023
Dear Amira,Thank you for being our guest at Mövenpick Hotel Istanbul Golden Horn and for evaluating our beautiful property.We are glad that you enjoyed your stay and hope to see you again very soon.Yours Sincerely,Tolga AkıncıGeneral Manager

10/10 ดีเลิศ

Hakan

เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 16 ธ.ค. 2023
Sayın Hakan Bey,İstanbul konaklamanızda Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz için en içten teşekkürlerimi sunar, konaklama değerlendirmenizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.Memnun olmanızdan mutluluk duyuyoruz.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

10/10 ดีเลิศ

Gamze

เข้าพัก 4 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 15 ธ.ค. 2023
Sayın Gamze Hanım, İstanbul konaklamanızda Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz için en içten teşekkürlerimi sunar, konaklama deneyiminizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.Memnun olmanızdan mutluluk duyuyoruz.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

2/10 แย่มาก

AHMED

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Room was very small , AC was not working and once i opened the window i found a neighbor in the opposite building looking directly into my room ! no privacy and terrible view . No Restaurants or Supermarkets near hotel , also hotel is far away from everything Also on check in i was asked to depost CASH for security insurance incase i used Minibar or Room Service and that was ok , however on check out , i was told that i ordered lunches and dinner and room service ( which i never did ) and i had to open investigations with Security and Delay me for my flight till they resolved this matter ! ... Very bad experience and i will not go there again !
เข้าพัก 6 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 20 พ.ย. 2023
Dear Ahmed,Thank you for your comment. We are sorry for the dissatisfaction you had.As part of our procedures, we request a deposit for minibar services. This practice is implemented to ensure awareness of any additional expenses and to facilitate accurate billing at the end of the stay.Our hotel is situated in the historic Golden Horn region, known for its rare and splendid beauty. Our guests can easily access the city center and other tourist attractions by private vehicle, taxi or public transportation. Achieving such a breathtaking view sometimes requires minor sacrifices.We apologize for any inconvenience caused by a room number mix-up by our other guest within the first 10 minutes of your arrival, detected through our security cameras. We wish you have a good day.Best Regards,Tolga Akıncı General Manager

10/10 ดีเลิศ

Fatih

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 20 พ.ย. 2023
Sayın Fatih Bey,Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz için en içten teşekkürlerimi sunar, değerlendirmenizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.Memnun olduğunuzu görmekten mutluluk duyduk.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

10/10 ดีเลิศ

Ersin

เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 20 พ.ย. 2023
Sayın Ersin Bey,Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz için en içten teşekkürlerimi sunar, değerlendirmenizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.Memnun olduğunuzu görmekten mutluluk duyduk.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

10/10 ดีเลิศ

emin

เดินทางกับครอบครัว
ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 16 พ.ย. 2023
Sayın Emin Bey,Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz için en içten teşekkürlerimi sunar, değerlendirmenizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

8/10 ดี

Mülazim

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Die Hotel lage hat mein Bedürfnisse erfüllt. Tram halte stelle in der nähe, auch Taxifahrt ist preislich sehr günstig.Hottel biette auch gratis Shuttle Bus in die touristische orten.
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 16 พ.ย. 2023
Dear Mülazim,Thank you for the precious review of our hotel! It is always a pleasure to receive positive feedback. We are glad that you enjoyed your stay and hope to see you again very soon.Yours Sincerely,Tolga AkıncıGeneral Manager

10/10 ดีเลิศ

Rustam

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 16 พ.ย. 2023
Dear Rustam,Thank you for being our guest at Mövenpick Hotel Istanbul Golden Horn and for evaluating our beautiful property.We are glad that you enjoyed your stay and hope to see you again very soon.Yours Sincerely,Tolga AkıncıGeneral Manager

10/10 ดีเลิศ

TARIQ

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Memorable moment
Property is extremely nice and hotel staff are amazing and very hospitable. I am really impressed with level of service.
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 13 พ.ย. 2023
Dear Tariq,First and foremost we would like to thank you on behalf of the ladies and gentlemen of Mövenpick Hotel Istanbul Golden Horn and state our happiness for your kind interest shown. We are pleased to hear that you enjoyed your stay with us and we would like to thank you for taking your time to share your experience regarding our service. We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city. Kindest Regards, Tolga Akıncı General Manager

4/10 แย่

Gurol

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
İki oda aldik , ikiside feci sekilde rutubet kokuyordu
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 13 พ.ย. 2023
Sayın Gürol Bey,İstanbul konaklamanızda Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz için en içten teşekkürlerimi sunar, değerlendirmenizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.Yaşamış olduğunuz memnuniyetsizlik için özür dileriz. Bir sonraki ziyaretinizde tüm konularda ekibim ile görüşebilirsiniz. İvedilikle yardımı olacaklardır.Sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

10/10 ดีเลิศ

Ahmed

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 7 คืน, ตุลาคม 2023
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 13 พ.ย. 2023
Dear Ahmed,Thank you very much for being our guest at Mövenpick Hotel Istanbul Golden Horn and for evaluating our beautiful property.We look forward to welcoming you back for another amazing experience.Kind Regards,Tolga AkıncıGeneral Manager

10/10 ดีเลิศ

Moufid

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Tres bon
L hotel est bien situe à 6 stations de metro de iminonu. Design tres joli, proprete impeccable.
เข้าพัก 4 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 9 พ.ย. 2023
Dear Moufid,Thank you for the great review of our hotel!As delighting and satisfying our guests is always a top priority for us, it brings us joy to know that you appreciated the stellar service provided by our colleagues.Your lovely review is a firm endorsement of what we can offer our guests and we look forward to welcoming you back for another excellent experience.Yours Sincerely,Tolga AkıncıGeneral Manager

10/10 ดีเลิศ

Dilaver

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Hepsi güzeldi.Teşekkürederim
เข้าพัก 4 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 9 พ.ย. 2023
Sayın Dilaver Bey,İstanbul konaklamanızda Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz için en içten teşekkürlerimi sunar, konaklama deneyiminizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.Memnun olmanızdan mutluluk duyuyoruz..En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

8/10 ดี

Sercan

เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 1 พ.ย. 2023
Sayın Sercan Bey,Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz için en içten teşekkürlerimi sunar, değerlendirmenizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

8/10 ดี

Özlem

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 30 ต.ค. 2023
Sayın Özlem Hanım,İstanbul konaklamanızda Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz ve değerlendirmenizi paylaştığınız için teşekkür ederiz.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

4/10 แย่

p

เดินทางเพื่อธุรกิจ
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
I chose it because it’s a Swiss brand, expecting Swiss quality. But unfortunately it’s a big let down. 1 location: its far away from major attractions. The biggest problem is it’s on a major artery with heavy traffic. Implication: taxi drivers refuse to go its direction or would charge you 3-3x the usual fare. Eg. From holiday inn Old city to this Mövenpick it costed 600 lira = 20$. To give you an idea; from the airport to old city a journey of 67 km my fare was 900 = 30 $. Forget about public transit because you can’t have any information about the time schedule or where it goes as a tourist. 2. One of the reasons I chose Swiss Brand is for cleanness. Alas, I found rampant mold in the shower room.( see photos) in both the rooms I stayed. The room was a small definitely not the size they claim to be 20 m: 14 m² tops.(see photos for yourself.) there was no gym, no swimming pool, the kind of perks that you ‘s expect from a five-star hotel. 3. The property is right on a major heavy traffic street so the noise is a major issue. If you’re on the lower floor you won’t be able to sleep well. Overall, it is an OK hotel but definitely not worth the number of the stars it claims. I have stayed in many more than peak hotels this one is definitely not among the better ones.
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 27 ต.ค. 2023
Dear Ping,Thank you for the feedback of our hotel.We value all your feedback as they guide us, motivate and assist us to improve our service quality. We are sorry for the dissatisfaction you had.You may need to inform us points you have mentioned on your next visit. My team will assist you immediately.We will be happy if we welcoming you and your guests in near future to our beautiful property and timeless city.Yours Sincerely,Tolga AkıncıGeneral Manager

10/10 ดีเลิศ

Yilgor

เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 25 ต.ค. 2023
Dear Yilgor,Thank you for being our guest at Mövenpick Hotel Istanbul Golden Horn and for evaluating our beautiful property.We are glad that you enjoyed your stay and hope to see you again very soon.Yours Sincerely,Tolga AkıncıGeneral Manager

10/10 ดีเลิศ

Firas

เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 13 พ.ย. 2023
Dear Firas,Thank you very much for being our guest at Mövenpick Hotel Istanbul Golden Horn and for evaluating our beautiful property.We look forward to welcoming you back for another amazing experience.Kind Regards,Tolga AkıncıGeneral Manager

10/10 ดีเลิศ

Ilhami

เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 24 ต.ค. 2023
Sayın İlhami Bey,İstanbul konaklamanızda Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz için en içten teşekkürlerimi sunar, deneyiminizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.Memnun olmanızdan mutluluk duyuyoruz.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

10/10 ดีเลิศ

Ozan

เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 23 ต.ค. 2023
Sayın Ozan Bey,Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz için en içten teşekkürlerimi sunar, değerlendirmenizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.Memnun olmanızdan mutluluk duyuyoruz.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

4/10 แย่

Duygu Rüya

เดินทางกับครอบครัว
ไม่ชื่นชอบ: พนักงานและบริการ, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 23 ต.ค. 2023
Sayın Duygu Hanım,Değerli zamanınızı ayırıp paylaştığınız geri bildiriminiz için teşekkür ederiz.Konaklamanızla ilgili yaşadığınız herhangi bir memnuniyetsizlik var ise Misafir İlişkileri Müdürümüz Zeynep Hanım ile iletişime geçmenizi rica ederim.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

10/10 ดีเลิศ

Sedat

เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 21 ต.ค. 2023
Sayın Sedat Bey,İstanbul konaklamanızda Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz için en içten teşekkürlerimi sunar, konaklama deneyiminizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.Memnun olmanızdan mutluluk duyuyoruz.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

8/10 ดี

Asef Erhan

เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 17 ต.ค. 2023
Dear Asef,Thank you for being our guest at Mövenpick Hotel Istanbul Golden Horn and for evaluating our beautiful property.We are glad that you enjoyed your stay and hope to see you again very soon.Yours Sincerely,Tolga AkıncıGeneral Manager

8/10 ดี

Berkay Emin

เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 16 ต.ค. 2023
Sayın Berkay Bey,İstanbul konaklamanızda Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz için en içten teşekkürlerimi sunar, değerlendirmenizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.Memnun olmanızdan mutluluk duyuyoruz.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

10/10 ดีเลิศ

Colleen, West Palm Beach

เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 31 ต.ค. 2023
Dear Colleen,Thank you for being our guest at Mövenpick Hotel Istanbul Golden Horn and for evaluating our beautiful property.We are glad that you enjoyed your stay and hope to see you again very soon.Yours Sincerely,Tolga AkıncıGeneral Manager

10/10 ดีเลิศ

Mihailo

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Alles TOP...!!!
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 9 ต.ค. 2023
Dear Mihailo,Thank you for the great review of our hotel!As delighting and satisfying our guests is always a top priority for us, it brings us joy to know that you appreciated the stellar service provided by our colleagues.Your lovely review is a firm endorsement of what we can offer our guests and we look forward to welcoming you back for another excellent experience.Yours Sincerely,Tolga AkıncıGeneral Manager

8/10 ดี

Luis

ชื่นชอบ: พนักงานและบริการ
เข้าพัก 5 คืน, กันยายน 2023
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 11 ต.ค. 2023
Dear Luis,Thank you for being our guest at Mövenpick Hotel Istanbul Golden Horn and for evaluating our beautiful property.We are glad that you enjoyed your stay and hope to see you again very soon.Yours Sincerely,Tolga AkıncıGeneral Manager

10/10 ดีเลิศ

KAMILA

เข้าพัก 8 คืน, กันยายน 2023
การตอบกลับจาก Tolga Akıncı / General Manager วันที่ 9 ต.ค. 2023
Dear Kamila,Thank you for being our guest at Mövenpick Hotel Istanbul Golden Horn and for evaluating our beautiful property.We are glad that you enjoyed your stay and hope to see you again very soon.Yours Sincerely,Tolga AkıncıGeneral Manager

10/10 ดีเลิศ

Gönül

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 7 ต.ค. 2023
Sayın Gönül Hanım,Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz için en içten teşekkürlerimi sunar, değerlendirmenizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.Memnun olduğunuzu görmekten mutluluk duyduk.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür

10/10 ดีเลิศ

Elif

เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Tolga Akıncı / Genel Müdür วันที่ 7 ต.ค. 2023
Sayın Elif Hanım,Mövenpick Hotel Istanbul Golden Horn'u tercih ettiğiniz için en içten teşekkürlerimi sunar, değerlendirmenizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.Memnun olduğunuzu görmekten mutluluk duyduk.En kısa zamanda sizi tekrar ağırlamak ve Mövenpick farkını yeniden yaşatmak dileğimizle.Saygılarımla,Tolga AkıncıGenel Müdür