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Reviews of Ishigakijima Hotel Cucule

3 out of 5
Ishigakijima Hotel Cucule
8-1 Misakicho, Ishigaki, Okinawa-ken

Reviews

8.8

Excellent

Rating 10 - Excellent. 300 out of 596 reviews" "
Rating 8 - Good. 240 out of 596 reviews" "
Rating 6 - Okay. 47 out of 596 reviews" "
Rating 4 - Poor. 7 out of 596 reviews" "
Rating 2 - Terrible. 2 out of 596 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Camilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such kind staff, felt so welcome and looked after. Lovely breakfast, drinks and beer. The bicycles were great too. Really enjoyed our stay here. Tried to book another night but it was fully booked - no surprises there!
Stayed 1 night in Aug 2023

10/10 Excellent

Tomoya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
出張や旅行で、過去10年で5、6回利用しています。離島桟橋やバスターミナル、飲食店が近いホテルで、コストパフォーマンスが最も優れていると思います。 定宿にするまではほか10ヶ所ほどの利用経験がありますが、内地のシティホテルのような安心感があります。
Stayed 2 nights in Jul 2022

10/10 Excellent

nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the free service of beer at the lobby, you can drink everyday. Beds were comfy and there’s a rental car shop right beside the hotel. Not forgetting the rooftop terrace that was real nice too. The breakfast was also delicious and amazing, maybe its the okinawan food but I’d much prefer it over the standard breakfast you get at business / top tier hotels
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Place was nicely located near the bus terminal and various souvenir shops easily accessible.
Stayed 1 night in Jul 2020

10/10 Excellent

Anand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Clean and Superb Service & Location
Superb Service, Clean Comfortable rooms, very convenient location, friendly staff and good breakfast.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cucule is very conveniently located for the bus ststion, ferry terminal and izakayas and restaurants. Smallish room but all facilities were great. Included a free smartphone for you to use during your stay. Breakfast - good variety and quality. Special touches - hand-drawn/written notices and information. Option to have light or no cleaning to help with waste/eco issues, in exchange for presents on departure. Highly recommended.
Stayed 8 nights in Nov 2019

10/10 Excellent

ailsa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location within easy walking distance of great bars and restaurants as well as the ferry terminal. We enjoyed being able to take drinks up to the rooftop to watch the sunset. Service was friendly and helpful, would recommend and stay again.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff is very helpful. We have some problem with the tv, they used the greatest effort to solve it. Very nice.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Disliked: Amenities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, near to main street, bus terminal and pier~
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location, near to the main street, bus stop terminal and pier.
Stayed 1 night in Sep 2019

8/10 Good

Howie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel just next to the bus terminal and in the city centre. The room is bigger than normal twin beds room.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Good hotel but they have unusual unique way to do hotel work
Stayed 1 night in Aug 2019

8/10 Good

TravelLover

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and very helpful. The room we stayed was clean though it was a little small for two people. It was worth the money.
Stayed 2 nights in Aug 2019
Response from shimoyama on 13 Aug 2019
Thank you for using the hotel.We are looking forward to seeing you again.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Aug 2019
Response from フロント係　下山 on 15 Aug 2019
石垣島ホテルククルをご利用頂き誠にありがとうございました。ご宿泊の皆様にご満足いただけるよう日々精進しておりますが至らない部分がございましたら忌憚のないご意見を賜りたく存じます。又ご利用頂ける日をククル（石垣島の言葉で【心】）よりお待ちしております。

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent location for taking ferries to other islands and busses around the island
Stayed 6 nights in Jun 2019
Response from shimoyana on 13 Aug 2019
Thank you for staying at Ishigaki Island Hotel ｃuｃule. We are looking forward to seeing you again.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy. Very prime location within the city, close to the bus terminal and pier. A lor of good restaurants nearby. Perfect for those who do not drive.
Stayed 4 nights in Apr 2019
Response from ﾌﾛﾝﾄ係　下山 on 9 Jun 2019
Thank you for using Hotel Cucule. Did you find it inconvenient? Have you ever wanted something to help? We look forward to seeing you again. Thank you.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
清潔感のある部屋・清掃なしにするといいものがもらえるとこ
Stayed 4 nights in Mar 2019

8/10 Good

Kumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and reasonable with good breakfast
Cucule's breakfast was excellent and the room was clean. The room was a bit small side, but everything we needed was there.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Brendan, West Hollywood, CA

Liked: Cleanliness, staff & service
This is a cozy hotel that is incredibly convenient to the ferry port and bus terminal. In terms of being located in a prime area, you really can’t beat it. And the restaurant has very tasty and very reasonably priced food. There’s also a day spa onsite that offers massage and a few other treatments. That said, ultimately this wasn’t the hotel for us. Our room felt a little claustrophobic not because of its size so much as the complete lack of any sort of decor. It was just white walls and a window looking out onto the street. It wasn’t a very relaxing space. The rooftop deck was nice but not great for spending time at during the day simply because there weren’t any shade structures or even umbrellas. It also would have been nice to see some real plants up there instead of plastic ones, but I did think it was cool they had a small dog run up there. If all you want is a place to crash inbetween island hopping adventures, this is a superb choice. The breakfast buffet is quite good. Get there early when everything is fresh out of the kitchen. If you’re seeking a more relaxing retreat, there are some great options on the island but honestly I wouldn’t include this hotel in that list.
Stayed 4 nights in Nov 2018

8/10 Good

Koon Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for shopping!
Good location but breakfast is fair.
Stayed 1 night in Oct 2018

6/10 Okay

LC, Singapore

Liked: Cleanliness, staff & service
Clean property, great location. WiFi was poor in the room and service was quite cold.
Stayed 2 nights in Oct 2018

8/10 Good

KWONG MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Alex, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Ishigaki center
Free drink provided in lobby Excellent service abd staff friendky
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and staff friendly
Stayed 5 nights in Sep 2018

8/10 Good

Terence, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to bus terminal and Ishigaki Port.
A nice stay at the hotel for our short trip to Ishigaki (2.5 days).
Stayed 2 nights in Aug 2018

10/10 Excellent

Pak Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Near downtown
It is a nice hotel conveniently located downtown near main shops, restaurants, with all the basics, with a kitchenette and a fridge. There is a nice rooftop. The only thing I would say is that I was surprised to find out that there was a nursery school in the middle of the building, on the 4th floor out of 7th. It was right above my head. While I did not hear the children talking/screaming, I could hear their little feet running across the ceiling. Not too noisy, but constant muffling noises. Luckily, I had activities that had to wake me up early or else I would have been very annoyed not to be able to linger in. I did pay a low price for the room but was not aware of it at the booking time. It is a nice hotel anyway, however, and the staff was helpful.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love that everything is walking distance. Very convenient . The port, the bus terminal, all within a walk away! We don’t need a rental car at all.
Stayed 3 nights in Apr 2018

10/10 Excellent

Gigi, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel which is close to everything
the room is clean and comfy with breakfast included. free parking is available just less than 3 mins walk. the location is surrounded by shopping, restaurants and the port which u can catch the ferries to another island. overall it's the hotel that u need for holiday.
Stayed 3 nights in Oct 2017

10/10 Excellent

Shun Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at Ishigaki
Live it! Show me that what is about visitor neeedd and care!
Stayed 4 nights in Sep 2017

10/10 Excellent

Lai Ieng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and nice environment
Cucule situated in a very convenient location! There is a nice steak house just in the opposite street, and many other restaurants near by. The ferry and bus terminal just around the corner. The hotel offers free facial mask, sunscreen and free drink from 10am to 11pm in the lobby. Room is nice and clean, bed is comfortable too. If you are staying more than 2 nights and doesn't require housekeeping services, the hotel will give you a gift (out of 4 choices worth 600~800yen) as a thanks to your Eco friendly acts.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Yu Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Good location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Good location
The hotel is in an excellent location for getting the bus and for the ferries to other islands. The room was comfortable and the breakfast was excellent.

8/10 Good

Verified traveller

Liked: Staff & service
Good location
Good location , near bus and ferry terminal , easy to find shopping spot and restaurant, nice customer services,but need to improve the room cleanliness

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend to stay at Hotel Cucule ^.^
An excellent location, room/bed size, helpful staff & tasty breakfast !!

8/10 Good

Lok Pong

Liked: Cleanliness, staff & service, room comfort
The wifi was a bit unstable

6/10 Okay

Shun Yim Thomas

Liked: Cleanliness, staff & service, room comfort
Painful check-in
There were 2 low-lying wooden luggage shelves right in front of either side of the reception desk, unnoticed at my eye level. When I turned left heading towards the lift, I tripped over when my right leg hit hard on the shelf and fell nearly face-down on the floor. It was painful and later found heavy blood stains on my trouser leg when I was in my room. Perhaps the hotel should consider a re-design.

8/10 Good

DXM, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Well located in the centre of town
Great location - within two minutes of the bus terminal and five of the port, and close to all the key places in Ishigaki City.

8/10 Good

Goretti M Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
Location is great, near the pier and bus station, lots of shops and restaurants nearby. Very friendly and helpful staff with good English. The room is not small compared to other places in Japan.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

c, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very convenient location!