We've stayed here before, and we really only use the room for sleeping while in Ironwood, so we knew what to expect, we thought... There's no 'Front Desk' so check in is done through a video kiosk and there's no phones in the rooms to call anyone ~ This is something we knew prior and not really a big deal, unless you need the front desk for someone or something, which we did, a lot! Our first set of scanner keys did not work (kiosk - new keys), then the TV wouldn't turn on (kiosk again - onsite mngr came to fix, with her kids in the hallway)... First morning: No coffee or the included 'to-go-breakfast' (kiosk - no help or coffee or food for us). Check-out morning: Yey ~ Coffee and whatnots, let's grab-and-go... Look, I get the 'you get what you pay for' but I would expect just a little more attention to detail considering that we were one of only three rooms that were actually occupied ~ All weekend!... Oh well ~ The heat works pretty good (and the AC in the summer), the TV has a million channels (including all the HBO's), the bed is VERY firm but the pillows are actually pretty comfortable, the water gets hot and nobody died ~ We'll probably be back ;) ...
