Hi, Guest! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava
We are extremely sorry to hear about this, Guest! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Eva
Loud music from nearby gym from day time to around 11pm. No TV. Good luck sleeping.
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เข้าพัก 2 คืน, มกราคม 2023
การตอบกลับจาก Lisa วันที่ 14 ก.พ. 2023
Hi, Guest! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Lisa
Nothing worthy to my likeing. Room was in horrible condition. Bed sheets, pillows and bath towels, literally yellow and dirty. Toilet in very poor condition. Toilet flushing not working. TV not working. Wifi unable to access.
Keong Ping
เข้าพัก 1 คืน, กันยายน 2022
การตอบกลับจาก jane วันที่ 27 ก.ย. 2022
We are sorry the stay turned out to be average. We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Jane
Hotel uses solar heat for its hot water. Ample parking for cars. Had to pay RM5 for use of extra pillow for my 83 yr old aunt. Only 1 socket in room. No slipper for use in bathroom.
Roselind
เข้าพัก 1 คืน, เมษายน 2022
การตอบกลับจาก Cheshta วันที่ 7 เม.ย. 2022
Apologies for the problems you had faced, Roselind! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Ivy
10/10 ดีเลิศ
Mohamad Nizam
19 มี.ค. 2022
Mohamad Nizam
เข้าพัก 1 คืน, มีนาคม 2022
การตอบกลับจาก Jane วันที่ 22 มี.ค. 2022
Hi, Mohamad! Thanks a lot for staying with us. Hope to host you soon. Looking forward to your continuous love and support. Regards, Jane!
6/10 พอใช้
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เดินทางเป็นกลุ่ม
7 มี.ค. 2020
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เข้าพัก 1 คืน, กุมภาพันธ์ 2020
การตอบกลับจาก OYO วันที่ 8 มี.ค. 2020
Hi, Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we will surely put in our best efforts to keep up with your expectations in the future. Regards, Nini!
8/10 ดี
Nabil
เดินทางกับครอบครัว
11 ก.พ. 2020
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Nabil
เข้าพัก 1 คืน, กุมภาพันธ์ 2020
การตอบกลับจาก OYO วันที่ 13 ก.พ. 2020
Thank you so much for the charming rating Nabil! Your review made our day. Have a great day ahead. Regards, Kevin
This is a comfortable hotel. But if you stay in a room that has a door to connect to another room, sometimes it will be very noisy. make sure you stay in a room that does not have a door in between another room. I am regular customer here. Thank you for installing a safety lock. I feel safe to park my car here. And I like this hotel has a sink outside to watch and clean my cup rather than to wash my cup inside my toilet. I will come back again.
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เข้าพัก 2 คืน, กรกฎาคม 2019
การตอบกลับจาก Zara วันที่ 13 พ.ย. 2019
Hi, Thank you so much for the positive rating and taking out your valuable time to share the review with us. We will strive to ensure your future visits comfortable and relaxing ones. Have a great day ahead :) Regards, Zara
The thing i don't like is the loud music sound since 6.30am
Noname
เข้าพัก 1 คืน, ตุลาคม 2019
การตอบกลับจาก Zara วันที่ 9 ต.ค. 2019
Thank you so much for the wonderful rating, As per the review, it seems that you are not completely satisfied with our services. Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead :) Regards, Zara
The floor is very oily.
The toilet is very smelly.
No toothbrush or toothpaste are given.
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เข้าพัก 1 คืน, สิงหาคม 2019
การตอบกลับจาก Zara วันที่ 21 ส.ค. 2019
We regret that the stay turned out to be an average one, We’ve updated the feedback and the issues that troubled you up within our team and they’re working on it. Request you to take this as an off case, this is definitely not how we serve our guests. Hope to have another chance soon so we can make it up to you by an amazing stay ahead. Regards, Zara
Hi, Zulqarnain! Thank you so much for the positive rating. It seems that you aren't completely satisfied with our services, we've highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Barbara
A building by itself, with free parking, ok and clean for us. The corridor seem to smell some cigarette smoke though it is suppose to be smoke free. Overall not a bad experience. Quiet surrounding.
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เข้าพัก 1 คืน, พฤษภาคม 2019
การตอบกลับจาก Barbara วันที่ 21 มิ.ย. 2019
Hi,Thank you so much for the positive rating. It seems that you aren't completely satisfied with our services, we've highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Barbara
Why I apply via Expedia I need to wait at the lobby and the person tell me my name is not in the system. It was really bad. Expedia please improve as a third party.
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เข้าพัก 1 คืน, เมษายน 2019
การตอบกลับจาก Cheshta วันที่ 21 มิ.ย. 2019
Hi, Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we’ll strive to ensure better services further. Regards, Cheshta
Hi, Guest! We're sad to see that you're not satisfied with our services. Be assured, we'll strive day and night to ensure a comfortable stay in the future. Regards, Chetan
Hey Hishamudin, Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Chetan
Hey, Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Chetan
10/10 ดีเลิศ
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24 มี.ค. 2019
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เข้าพัก 1 คืน, มีนาคม 2019
การตอบกลับจาก Chetan วันที่ 5 เม.ย. 2019
Hey, We appreciate your valuable comments. Happy to know that you liked our services. Thanks a lot for staying with us. Looking forward to hosting you soon :) Regards, Chetan
6/10 พอใช้
J, N/A
เดินทางกับครอบครัวและเด็กเล็ก
6 มี.ค. 2019
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
The staff take quite long during check in and the ceiling at toilet are broken and have falling trap. Others than that the room is ok.
J
เข้าพัก 1 คืน, มีนาคม 2019
การตอบกลับจาก Chetan วันที่ 5 เม.ย. 2019
Hi, Thanks for bringing this to our notice and we do regret the inconvenience caused. We will surely pass this feedback with the hotel to make sure your next experience is nothing less than perfect. Have a great day ahead :) Regards, Chetan
2/10 แย่มาก
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เดินทางกับครอบครัว
15 ก.พ. 2019
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The bathroom was not clean and smelly
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เข้าพัก 1 คืน, กุมภาพันธ์ 2019
การตอบกลับจาก Chetan วันที่ 5 เม.ย. 2019
Hi, Never meant to disappoint you. Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon and we'll ensure that you'd experience the comfort and hospitality we are known for. Regards, Chetan
10/10 ดีเลิศ
ผู้เข้าพักจริง
4 ก.พ. 2019
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กุมภาพันธ์ 2019
การตอบกลับจาก Chetan วันที่ 5 เม.ย. 2019
Hey, We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Chetan
6/10 พอใช้
Safwan
24 ม.ค. 2019
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
it was stated that the hotel will provide additional bed for extra guest. unfortunately after payment was made, we received a thin layer of mattress, that's it.
-Wifi was not working despite it being advertised and despite approaching the front desk about it.
-Once of the morning was awoken at 7am by the sound of loud music - i think coming from the gym below
-Other than that, it was quite a pleasant stay
Everything was good except Wi-Fi connection was not working well.
The room door had no second lock, not felt so secure to stay overnight
in the room.
Mattress was firm & comfortable.
It's a great last minute deal. Worth the price except that it's a lil bit noisy at my room. Early in the morning i heard like children running on the top floor while screaming. Later only i realized i was on the top floor so maybe they're running at my floor. Overall it was pleasant.
Everything was fine. The room was comfortable and spacious with good water pressure. Plenty of parking lot and nearby to the Ipoh town and the airport. The staffs also nice.