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"Great service "

"Only concern was the mini fridge leaked from the bottom when used, we put towels down to prevent it from spreading but everything else was great"

"Breakfast was very good. Clean room "

"Newer, clean property. Rooms in good shape. "

"Nicely updated "

"I was in a bind and had to book at room at this place. I paid $482 for a night (surge pricing) and ended up not staying because it was not clean. The bathroom in lobby said out of use, yet as I waited and rang the bell, the staff member came out of the bathroom. What? Out of order but he comes out. Hotel room toilet had something sketchy and hotel in general had a bad odor. We did not stay but didn't get a refund."

"Wonderful staff, great parking, spacious room, delicious and a varied menu for breakfast, great value, excellent location. I will be making a point to use this location again when I make this trip in the future. "

"For the price it was good"

"Clean room, nice staff, great food options"

"My son and I just had an overnight stay for an event in South Bend. Our room was much bigger than expected since I believe we stayed in an ADA room or mini suite which for the very reasonable price was a very nice bonus. The staff was friendly albeit we got in late and left out early so not much extra interaction there. The breakfast was adequate and the typical selections were available and fresh. The best was that the hot food was actually hot, which as a 30+ year chef and food service veteran...

"Nothing"

"One of my rooms had an unflushed toilet, and the refrigerator constantly made noise and one of the dresser drawers would not close Room 218. The gentleman that checked us in was rude. I didn’t know how the pay worked with the rooms and he got short with me about it."

"Buyer Beware! Our room was not ready at 4:20 pm so went to our event. Came back at 12:30. It was a handicap access room (not requested). Carpet was wet, stained, gum smashed in carpet. Toilet ran, had to take lid of to fix each time. TV and remote did not work. Mirrors not clean. Long black hairs all over bathroom floor. The only time someone was at the front desk was when we TRIED to check in - otherwise you had to ring a bell or call a number. Hallway was filthy- not vacuumed. Bathroom had...

"The bathroom shower did not work properly, the bathroom was dirty and unkept- needed painting. The keys stopped working mid- vist, the brekfasr was inedible."

"Nice updated or new hotel only down far was finding it as it’s located behind a gas station and you have to use their parking lot to access the hotel parking lot and there was no signage indicating the best western. Bed and rooms we comfortable. Breakfast was normal complimentary hotel breakfast. Never used pool, was hoping for a hot tub but there wasn’t one at this location."

"Excellent hotel and convenient location."

"Update"

"The breakfast was very good, and the staff was really good."

"The hotel room was very nice and overall we enjoyed our stay. What I don’t appreciate is the housekeeping people waking us up on the last day. Check out is noon and we had the do not disturb sign outside the door but housekeeping knocked at 9:15 and woke us up. I told the man we are staying until checkout. Yet he came back a little after 11 and knocked again. There should be better coordination so housekeeping knows when a person has left or at the very least, honor the do not disturb sign until...