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"Staff"

"I stayed at Silver Ridge Ranch for 2 nights and unfortunately had a very negative experience with the management. The manager, Jennifer, behaved in a way that I found inappropriate and concerning. Although I had already paid in advance through a third-party site (Expedia), she repeatedly called me and insisted that I needed to pay her directly. I do not understand why this happened, but it was stressful and unprofessional. It felt like she was collecting unnecessary personal information and...