Hotel Las Palmas By GEstores

2.5 star property

Choose dates to view prices

Consider a stay at Hotel Las Palmas By GEstores and take advantage of a coffee shop/cafe, a garden and a restaurant. Adventurous travellers may like the mountain biking, boating and ecotours at this hotel. Treat yourself to spa services, such as aromatherapy, a Swedish massage or a body treatment. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Room service
The current price is ฿693
฿1,197 total
includes taxes & fees
21 May - 22 May
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About this property

Hotel Las Palmas By GEstores

  • Hotel in a rural location
  • At Hotel Las Palmas By GEstores, you can look forward to a coffee shop/cafe, a garden and a restaurant. Active travellers can enjoy mountain biking, boating and ecotours at this hotel. Treat yourself to spa services, such as aromatherapy, a Swedish massage or a body treatment. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Cooked-to-order breakfast (surcharge), local meal delivery service and charcoal grills
    • Outdoor furniture, tour/ticket information and smoke-free property
    • A living plant wall
  • Room features
  • All guest rooms at Hotel Las Palmas By GEstores offer thoughtful touches, such as first-run films and laptop-friendly workspaces, in addition to amenities, such as late-night room service and free WiFi.
  • Other amenities include:
    • Bathrooms with showers and shampoo
    • 32-inch LED TVs with streaming services, digital channels and first-run films
    • Private gardens, wardrobes/cupboards and housekeeping

Similar properties

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 200 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 500 per stay
  • A damage deposit of MXN 500 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 for adults and MXN 100 to 200 for children
  • Pet fee: MXN 200 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Hotel Las Palmas By GEstores pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 200 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Las Palmas By GEstores?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Las Palmas By GEstores on 21 May 2026 start from ฿693, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Las Palmas By GEstores?

There is free parking nearby.

What time is check-in at Hotel Las Palmas By GEstores?

Check-in start time: 1:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Las Palmas By GEstores?

Checkout is at 1:00 PM.

Where is Hotel Las Palmas By GEstores located?

Situated in the suburbs, this hotel is within 1 mile (2 km) of Las Truchas Forest and Duendes Museum. Basaltic Prisms of Santa María Regla Park and Barranca de Metztilan Biosphere Reserve are also within 3 miles (5 km).

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

7.4

Amenities

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 10 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

Reviews

Verified

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place retains its rural climate.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

carlos blanco

Disliked: Amenities, property conditions & facilities
Por las deficiencias de amenidades es super recomendable para mascotas, mas no para la familia.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dafne

Liked: Cleanliness
El personal siempre fue muy amable y atento con la estancia
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Jimena

Disliked: Amenities
la cama estaba super dura, de hecho se sentian los resortes super incomodo
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Angel Rogelio

Liked: Cleanliness, amenities, property conditions & facilities
En todo momento Miguel estuvo al pendiente fe todo, un lugar muy tranquilo para descansar y cambiar de aires
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Josefina Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio y muy amables todos
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Muy amables
Stayed 1 night in Jan 2026
Verified

6/10 Okay

NORMA ANGELICA

Disliked: Cleanliness, amenities, property conditions & facilities
No tienen personal para atención específica. A la regadera le falta una cortina por lo menos para que no se salga el agua, el sofá está viejo e incómodo, la chimenea no está en función. Lo único bueno es que está detrás del bosque... Las sábanas no las cambian, las toallas son insuficientes y falta limpiar bien, está lleno de polvo. Nos venden una idea del funcionamiento y la realidad es que está muy carente.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Bernarda

Liked: Cleanliness
Muy buena hubicacion personal súper amable todo excelente limpio y cómodo actividades divertidas todo bien
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jesús Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Muchas gracias por recibirnos. Nos dieron un pase al bosque de las Truchas y comimos muy rico una trucha en su restaurante. Volveremos!
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Juan

Liked: Staff & service
La habitacion necesita mantenimiento, los colchones de las camas estan muy viejos...etc
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

LAURA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entramos, vimos las horribles condiciones del lugar y nos fuimos. Preferimos perder $6000.00 a quedarnos en ese lugar al que ustedes equivocadamente llaman "hotel". Me sorprende que lo tengan como hotel, porque no lo es. Y me sorprende más que me lo sugieran; de hecho, me ofende que lo hagan, ese lugar no merece ni una estrella!
La Recepción (en donde no había quien nos recibiera).
A un lado de La Recepción basura y un WC
La recepción
La entrada
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Martín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y atención del personal
El lugar está muy cercas de varios lugares de esparcimiento
Stayed 1 night in May 2025
Verified

8/10 Good

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien con la propiedad, lo que ayudaria mucho para viajeros que se mueven en transporte publico que se de esa facilidad y se informe hasta que hora se dan dichos transportes
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Sistemas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación para visitar las diferentes zonas turísticas de huasca, la atención y comunicación fue excelente desde la reservación hasta el check-out, la habitación tal cual como se muestra en las fotos, el lugar es muy tranquilo para descansar, nos dieron cortesías las cuales aprovechamos en el bosque de las truchas.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que me gusto fue la.privacidad, la calidez que nos brindaron desde que reserve nunca nos dejaron solos. Nos guiaron en todo momento desde como.llegar hasta que o regresar a casa
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025