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The unstaffed check-in is problematic. Access Cides can go to your spam box (I discovered too late) and tphones can run out of power leaving on the street (as was the case with single female traveler I ran into waiting outside late at night) Phones not always answered in a timely manner. Stairway is really dirty. No elevator. My room was on the 5th floor! Bad water Pressure. There is a coffee machine in room but with a cord not long enough to reach power receptacle. Room itself is adequate and price, although high, better than most options.
clean, easy check-in and out and great location. no complaints.
Lourens
Stayed 3 nights in Apr 2024
Response from -Chelsea Inn on 3 May 2024
Thank you for your stay!
6/10 Okay
Rebecca
Travelled with family
1 May 2024
Liked: Cleanliness
We understood that there was no elevator but we didnt realize the impact of that after 20,000 steps of exploring, daily.
Check in was easy.
The room was exactly what they said it would be.
The Chelsea Inn provided a safe and clean environment to sleep and then explore Manhattan. The bathroom and overall Studio was spotless...nice! The room was quite small but adequate. There was rarely a person at the desk when I walked by on three or four occasions. But they did provide a kind of self-check-in process that worked well. There are no elevators so be ready to climb a few flights of stairs! The biggest concern I experienced: the A/C did not work even though it was running at the coldest level possible. To offset the uncomfortably warm temp at night, I turned on the ceiling fan to provide better air circulation but with each rotation of the fan blade one heard a grinding wobbly sound all evening. I had to start my trip back to Boston quite exhausted. If you stay here, which otherwise would have been a great place, make sure the A/C and fan works before unpacking.
2nd time staying here and will stay again. Saying that, keep in mind that if you have a room thats not on the main floor, you need to manage some narrow, steep stairs - especially if you are on the 5th floor as i was last visit.
Still, very clean and had everything i needed.
Our code didn't work to check in, and never stayed. My sister had a room that she was able to get into, but there were no windows and the mattress was all caved in in the middle. We opted to stay at another place.
Shoe box size room. Paper thin walls and plenty of noise to keep you up at night. Mattress from the 20th century. Poor Wifi. Hotel communication as if we're still in peak pandemic times. And the list goes on.
Christopher
Stayed 1 night in Apr 2024
Response from -Chelsea Inn on 19 Apr 2024
Sorry for any inconvenience. Thank you for your stay.
We were left unattended outside for more than 25 minutes during check in time. There was no body to open the door. Also definitely not accessible as no lifts are available so we had to carry the luggage by ourself.
The rooms are so tiny and unhygienic
Nice, clean, and simple stay! I will be returning in the future.
Amanda
Stayed 3 nights in Apr 2024
Response from -Chelsea Inn on 13 Apr 2024
Thank you for your stay!
6/10 Okay
Nicole
Travelled with partner
7 Apr 2024
Disliked: Staff & service, amenities
This property was good for what it was but still very expensive. The room is tiny and you can hear the street noise all night even on the 5th floor. Also there is NO elevator and we had to lug our suitcase up 5 flights of stairs.
Great location! Close to shopping and dining plus within walking distance of Times Square, Union Square and other sites. Room was tiny but clean. The bathroom was very clean and seemed new. It was a perfect place to rest at the end of a long day in the city.
It was a great place. We just needed a place to sleep safely and quietly. It delivered. We were out and about all the time. Not a place to hang out at the hotel. Smaller room and we had 5 flights or stairs to go back and forth. Over all pleasant place and staff was very friendly. Thank you.
Christopher
Stayed 2 nights in Mar 2024
Response from -Chelsea Inn on 25 Mar 2024
Hello Christopher,Thank you for your time on giving us a review. We appreciate your time with us. Have a great week.
This place is great if you need to spend the night at Manhattan.
Place is small, but comfortable. If I could point something about the Inn I didn't really like was maybe the shared bath between another unit. Other than that, this place is clean, and smells good. Be ready to walk up the stairs. :) Rooms are perfect for a single person but can sleep 2 comfortably as well. Not a 5 Star Hotel but definitely worth an emergency stay.
The room was the perfect size for an overnight stay but the bed and the sheets were incredibly uncomfortable. Anytime any of us moved, it was loud and obnoxious. There is hardwood through the building which is beautiful but doesn’t give any sound barrier to traffic coming in/out of the other units or up/down the stairs. We brought a sound machine and it wasn’t enough.
The Chelsea Inn is well situated at a reasonable price. The staff are friendly and helpful. The rooms were comfortable and clean. Thank you for a lovely stay.
Anne
Anne
Stayed 4 nights in Mar 2024
Response from -Chelsea Inn on 16 Mar 2024
Thank you for staying with us.
6/10 Okay
Isaac
Travelled with partner
14 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Not the best, not the worst. A quaint, affordable place to stay close to good shopping and food. If you’ll be spending most of your time out enjoying the city you’ll have no problem with the Chelsea Inn.
Awesome for the price my first day I got in at 7 pm and decided to walk around. I walked around for an hour and I almost saw everything I needed to see in new york. Super close to everywhere and great bagel places around.
We loved our stay at the Chelsea Inn! Getting checked in went really smoothly. We were one block from the subway and lots of good restaurants nearby. And the staff here are the BEST! So friendly and so helpful. We’re excited stay here next time we’re in NYC! We can’t wait!
Jared
Response from -Chelsea Inn on 7 Mar 2024
Hello Jared,Thank you for the great review :) we are so happy to hear that you enjoyed your stay with us. Likewise we cant wait to have you back. Have a great week.
Greetings Sammy,Thank you for taking the time to give us a review. We appreciate your visit and be able to improve for your next visit. Have a great week.