Search Hotels Near Home Pro Village - Phuket, Chalong

"I’ll first start by saying my bad experience’s first. To get to the hotel was a hassle, because the address listed on Expedia is not the correct address of the hotel therefore we were left stranded in front of someone’s house. We did have to contact the hotel and they were able to speak to the driver to let them know the exact address. Another bad experience we had was during checkout. We had booked a tour for the last morning in the hotel before checking out. We spoke to them the day before letting them know we would like to do a late checkout if possible, but they informed us that they were not able to accommodate but it was ok with us. The problem was the hotel provides beach towels, beach bag, and sandals for you to use during your stay and we were hoping to use all three things that morning during the tour. Please keep in mind that we were going to be dropped off at 12 PM and check out was at 12 PM. They first told us no and when we went to pick up our breakfast in the morning, then they said that they would allow it, but we basically had to beg to be able to use the items and I had to explain how if they had the deposit why wouldn’t we be able to use those items still. it felt like they were just not willing to help. To end on a good note, I ended up losing my prescription glasses cause I left them at the pool and someone took them. The staff went above and beyond by looking at the cameras and finding the person and going to their room to get my glasses back."

"Awful "

"The room was excellent (we stayed in Family Room, Vhari wing) - clearly well thought out and stocked with towels, jandals, everything you need. Beach was beautiful. Water slides were great except they were often closed which other resorts don't do. Staff were lovely and helpful. Pools were way too hot. There was no need to heat them at all in that heat. It was like going into a spa. Also, they sweeten everything. Cocktails way too sweet. But overall, a great stay and would recommend. "

"There was no option for a floating breakfast or breakfast in the room. I also thought that there were limited options for room service (i.e food was served in Tupperwares)"

"I recently stayed at a hotel in Phuket, and honestly, it was a pretty disappointing experience from start to finish. The photos online made it look modern and clean, but in reality, the place felt outdated and poorly maintained. The room had a musty smell as soon as I walked in, and the air conditioning barely worked, which made it really uncomfortable in the tropical heat. The room was full of bugs!!!!! The cleanliness was another major issue. The bedsheets didn’t feel fresh, and I even noticed stains on the towels. The bathroom was worse there was mold in the corners of the shower, and the water pressure was inconsistent. Definitely not what I expected for the price I paid. Service wasn’t great either. The staff seemed uninterested and slow to respond to requests. I had to call multiple times just to get basic things like extra towels, and even then, it took forever. There was no sense of hospitality, which is surprising for a place in a tourist hotspot like Phuket. Overall, I wouldn’t recommend staying here. There are definitely better options in Phuket for the same price or even less. Save yourself the hassle and look elsewhere."

"Lovely place, staff are friendly especially the young girl at tbe bar who collects tbe rubbish and talks to everybody."

"Really enjoyed the resort the staff was great, their restaurant is amazing! Gotta try the cashew chicken & chicken tikka masala. The staff ordered taxis for us when needed, it’s very clean. Only thing is when we asked for an extra pillow or blanket they would charge us for it. Other than that it was great. "

"Internet fonctionnel et en continu/ hôtel propre avec climatisation fonctionnelle et très belle et grande piscine "

"Nice rooms and staff"