Terrace/patio
Check availability

Reviews of Airstar Hotel & Apartment

3.5 out of 5
Airstar Hotel & Apartment
6 Song Day, Ward 2, Tan Binh, Ho Chi Minh City

Reviews

9.0

Wonderful

Rating 10 - Excellent. 92 out of 149 reviews" "
Rating 8 - Good. 40 out of 149 reviews" "
Rating 6 - Okay. 15 out of 149 reviews" "
Rating 4 - Poor. 2 out of 149 reviews" "
Rating 2 - Terrible. 0 out of 149 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leonard, Norcross

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful oasis near the airport. Most friendly, professional and courteous staff. Immaculately clean. Will stay again!
Stayed 5 nights in May 2024
Response from Airstar Hotel on 13 May 2024
Dear Guest. Thank you so much for your wonderful feedback. We are delighted to note that you enjoyed our hotel. Most of all though we are especially pleased that you enjoyed the service provided by our staff we always feel is the most important and lasting memory of a hotel. We look forward to welcoming you back. Kind regards

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to get to late at night from the airport.
Stayed 1 night in May 2024
Response from Airstar Hotel on 4 May 2024
Dear guest, We very much appreciate your feedback regarding your stay at Airstar Hotel. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future.

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how close it is to the airport and that the property offers free airport shuttle service!
Stayed 2 nights in May 2024
Response from Airstar Hotel on 4 May 2024
Dear guest, We very much appreciate your feedback regarding your stay at Airstar Hotel. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future.

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Very handy to the airport. Very nice, quiet, clean room. Perfect for an overnight stay between flights.
Stayed 1 night in Apr 2024
Response from Airstar Hotel on 2 May 2024
Dear guest, We very much appreciate your feedback regarding your stay at Airstar Hotel. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future.

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate that the property offers free airport shuttle service! The property is very close to the airport and abundant dining options.
Stayed 1 night in Apr 2024
Response from Airstar Hotel on 24 Apr 2024
Dear guest, We very much appreciate your feedback regarding your stay at Airstar Hotel. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future.

10/10 Excellent

BOB

Stayed 1 night in Apr 2024
Response from Airstar Hotel on 6 May 2024
Dear guest, We very much appreciate your feedback regarding your stay at Airstar Hotel. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future.

10/10 Excellent

Vitaliy, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024
Response from Airstar Hotel on 28 Mar 2024
Thank you for your feedback. We hope to welcome you back in the near future

10/10 Excellent

Vitaliy, San Francisco

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Airstar Hotel on 15 Feb 2024
Thank you for your feedback

10/10 Excellent

Mandi, holladay

Liked: Cleanliness, amenities, property conditions & facilities
It was near the airport but still within walking distance of food and stores. The staff was very nice and friendly. Also there’s a free airport shuttle which is helpful
Stayed 1 night in Feb 2024
Response from Airstar Hotel on 8 Feb 2024
Dear guest, We very much appreciate your feedback regarding your stay at Airstar Hotel. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future.

8/10 Good

Ian

Liked: Cleanliness, staff & service
Response from Airstar Hotel on 9 Feb 2024
Thank you for your feedback

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the airport. The hotel provided a shuttle. Nice staff. Nice room. Not luxurious. Perfect for a one night stay if you're overnighting for the airport.
Stayed 1 night in Jan 2024
Response from Airstar Hotel on 5 Feb 2024
Dear guest, We very much appreciate your feedback regarding your stay at Airstar Hotel. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future.

8/10 Good

James, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Airstar hotel on 30 Dec 2023
Thank you for your feedback

10/10 Excellent

Iain

Stayed 1 night in Dec 2023
Response from Airstar Hotel on 6 Dec 2023
Thank you for your feedback

10/10 Excellent

Thanh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 1 night in Oct 2023
Response from Airstar Hotel on 30 Oct 2023
Dear guest, We very much appreciate your feedback regarding your stay at Airstar Hotel. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future.

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful
Stayed 2 nights in Oct 2023
Response from Airstar Hotel on 22 Oct 2023
Thabk you for your feedback

6/10 Okay

Richard

Liked: Staff & service
It was very inconvenient because the existing tenant moônpolizeed space.
Stayed 9 nights in Oct 2023
Response from Airstar Hotel on 21 Oct 2023
Dear guest, We very much appreciate your feedback regarding your stay at Airstar Hotel. Besides many good feedback you've given, we notice that some of unexpected issues happened with other guest that made you feel uncomfortable during your stay. This issue is personal thing between guests but we hope next time we will provide better solution for the similar issue you have mentioned. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future.

10/10 Excellent

CHIUNGCHUNG

Stayed 2 nights in Sep 2023
Response from Airstar Hotel on 27 Sep 2023
Thank you for your feedback

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy!
Great location by airport. And QUIET!!! Wonderful AC..super nice pillows and a good mattress...just what is needed prior to a long flight.
Stayed 1 night in Sep 2023
Response from Airstar hotel on 6 Sep 2023
Dear guest, We very much appreciate your feedback regarding your stay at Airstar Hotel. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint yet luxurious feel with cafe attached
Stayed 1 night in Jul 2023
Response from Airstar Hotel on 25 Jul 2023
Thank you for your feedback

10/10 Excellent

jeongik

Stayed 1 night in Jun 2023
Response from Airstar Hotel on 3 Jul 2023
Thank you for your feedback. We hope to welcome you back in the future

8/10 Good

Ting

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, clean room. Very convenient shuttle service to airport.
Stayed 2 nights in Jun 2023
Response from Airstar Hotel on 29 Jun 2023
Thank you for your feedback

10/10 Excellent

Thomas

Stayed 1 night in Jun 2023
Response from Airstar hotel on 29 Jun 2023
Thank you for your feedback

10/10 Excellent

DIJITECH CO LTD

Stayed 1 night in Jun 2023
Response from Airstar Hotel on 13 Jun 2023
Thank you for your feedback. We are glad that you have a great time at our hotel.

10/10 Excellent

SUNG SU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
공항 근처에 위치해서 접근성이 좋습니다
Stayed 1 night in Jun 2023
Response from Airstar Hotel on 8 Jun 2023
Thank you for your feedback. We hope to welcome you back in the future.

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here, the beds are awesome
Stayed 1 night in May 2023
Response from Airstar Hotel on 8 Jun 2023
Thank you for your feedback. We love to hear that and hope to welcome you back in the future

6/10 Okay

ARACELI

Stayed 1 night in Apr 2023
Response from Airstar Hotel on 16 Apr 2023
Thank you for your feedback

8/10 Good

Hoang

Stayed 1 night in Apr 2023
Response from Airstar Hotel on 11 Apr 2023
Thank you for your feedback

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The AC barely worked so we sweat the whole night. Otherwise it was a cute, comfortable place to stay, the staff was great and the airport shuttle service was nice
Stayed 1 night in Apr 2023
Response from Airstar Hotel on 7 Apr 2023
Dear guest, We very much appreciate your feedback regarding your stay at Airstar Hotel. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very close to airport, staff helpful arranging delivery to airport next day close to shops, would recommend to friends.
Stayed 1 night in Apr 2023
Response from Airstar Hotel on 7 Apr 2023
Dear guest, We very much appreciate your feedback regarding your stay at Airstar Hotel. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future.

10/10 Excellent

Satpal

Stayed 1 night in Mar 2023
Response from Airstar Hotel on 3 Apr 2023
Thank you for your feedback

6/10 Okay

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to airport
Stayed 1 night in Mar 2023
Response from Airstar Hotel on 2 Apr 2023
Thank you for your feedback

8/10 Good

Joung Min

Stayed 1 night in Mar 2023
Response from Airstar Hotel on 31 Mar 2023
Thank you for your feedback

8/10 Good

phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service.
Stayed 1 night in Mar 2023
Response from Airstar ư on 31 Mar 2023
Thank you for your feedback

8/10 Good

Susan

Stayed 1 night in Mar 2023
Response from Airstar Hotel on 17 Mar 2023
Thank you for your feedback

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The street out front is under repair
Stayed 1 night in Mar 2023
Response from Airstar Hotel on 16 Mar 2023
Thabk you for your feedback

8/10 Good

Ann Marie

Basic but Fine for an airport stay
I was very grateful of this place for a bed for the night when I missed a late flight. Quite basic and a bit tatty but clean and comfortable. Some Nice touches like the wellcome card and the free airport transfer. As an older lady traveller I felt perfectly safe and the cafe next door was nice. The Ritz it isn't but it was much quieter than the hotel I had been staying in int town and I had my first good nights sleep in ages. Some tea coffee and milk would have also been very nice.
Stayed 1 night in Mar 2023
Response from Airstar Hotel on 13 Mar 2023
Dear guest, We very much appreciate your feedback regarding your stay at Airstar Hotel. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Airstar Hotel on 12 Mar 2023
Thank you for your feedback

6/10 Okay

Monique

Liked: Cleanliness, property conditions & facilities, room comfort
My stay was good. What needs to be noted the restaurant is closed as is the roof top patio. They sent a car to pick me up at the international arrivals when I was arriving from a domestic flight. I had to wait an hour in 34 degree heat before they sorted themselves out. When leaving it was a quick ride to the airport and drop off.
Stayed 5 nights in Feb 2023
Response from Airstar Hotel on 3 Mar 2023
Dear guest, We very much appreciate your feedback regarding your stay at Airstar Hotel. Besides many good feedback you've given, we notice that some of our service aspect did not meet your expectation, please accept our sincere apology. We will ensure to share this feedback with our eam member and provide better training to improve our guest services. In the meantine, provide better solution for the issue you have mentioned. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future.

6/10 Okay

Ian

Business traveller, Travelled with group
Liked: Staff & service
Its a nice little no frills hotel for transit because of its proximity to the airport. I’d appreciate if the bathrobe are washed properly. The stench of sweat is really unpleasant.
Stayed 1 night in Feb 2023
Response from Airstar Hotel on 23 Feb 2023
We will provide better solution for the issue you have mentioned. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future.

10/10 Excellent

Catherine

Stayed 1 night in Feb 2023
Response from Airstar Hotel on 8 Mar 2023
Thank you for your feedback

4/10 Poor

Martha M

Stayed 1 night in Feb 2023
Response from Airstar Hotel on 9 Feb 2023
Thank you for your feedback

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good , very close to the Airport, is good that the cafe is open now , but they need to start offering some kind of breakfast !!!
Stayed 2 nights in Feb 2023
Response from Airstar Hotel on 5 Feb 2023
Dear guest, We very much appreciate your feedback regarding your stay at Airstar Hotel. We will try to offer breakfast soon. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future.

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was very kind in assisting me to find places to go. She made calls in advance to make sure the places I wanted to go was open and I can get the services I needed. The hotel driver was very helpful in taking me to places. The only cons, it's hard to communicate in English-I used Google Translate instead.
Stayed 1 night in Jan 2023
Response from Airstar Hotel on 2 Feb 2023
Dear guest, We very much appreciate your feedback regarding your stay at Airstar Hotel. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Property is an good walking distance to every restaurant, but didn’t like that they don’t have coffee shop anymore
Stayed 2 nights in Jan 2023
Response from Airstar Hotel on 22 Jan 2023
Thank you for your feedback. Sorry for any convenience, during Tet holiday, our coffee shop closed. We hope to welcome you back next time

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and a 5-minute drive to the airport. Comfy bed and great shower.
Stayed 1 night in Jan 2023
Response from Airstar Hotel on 18 Jan 2023
Thank you for your feedback. We hope to welcome you back in the near future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient to the airport. There were a lot of restaurants within a walking distance. The staff were helpful, though not fluent in English. The rooms were clean. I booked this property three times during my stay in Ho Chi Minh City, mainly due to its proximity to the airport. I suppose if you were doing a lot of sightseeing, a more central location would be desireable.
Response from Airstar hotel on 28 Dec 2022
Dear guest, We very much appreciate your feedback regarding your stay at Airstar Hotel. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future.

6/10 Okay

Andrew

Stayed 1 night in Dec 2022
Response from Airstar Hotel on 23 Dec 2022
Thank you for your feedback

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms and friendly staff. Within walking distance to food, market , pharmacy and banks
Response from Airstar on 4 Dec 2022
Dear guest, We very much appreciate your feedback regarding your stay at Airstar Hotel. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future.

10/10 Excellent

Samantha

Stayed 1 night in Nov 2022

10/10 Excellent

Kathleen

Stayed 2 nights in Nov 2022
Response from Airstar on 23 Nov 2022
Thank you for your feedback