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"This was our fourth year in a row staying at the Inn. They have a new sitting area outside with a gas fire pit, very nice. The pool is always very well maintained. We like to stay in the older section room away from the main building, the beds are comfortable and the room is basic but clean and nice. The breakfast is as good as any other hotel brand that offers breakfast. The shopping center is right next door within walking distance, with a few places to eat. It’s a great location also to get...

"Need an extra chair in handicap rooms"

"The main drawback here is cleanliness. Carpets were heavily stained, top cover was mildly stained but the quilt and sheets were clean. Room has a smokey smell. Bathroom was clean. The shower head was excellent and flow was great. I think if they did a deep clean and re-paint of the rooms they could really improve the property. At the price point I think it's a decent value, as the other hotels in town are 2-3x the price."

"I have never complained about a hotel before however, Soto was quite overpriced for what it was. The young female bartender was extremely inhospitable and rude to my friend and to another couple. She actually sneered l. The front desk woman seemed utterly harassed when we checked in—no smiles, no welcome.. just an awful experience. There was a smell of faint sewage or something foul in the lobby and halls and they were trying to cover it up with the use of scented air fresheners… No apology...

"Good"

"Great staff! Excellent amenities!"

"Nice and clean"

"My first time and I will go back."

"Parking"

"The Shaker Mill Inn is located in West Stockbridge so it is away from the dense tourist traffic in Stockbridge, but is located with easy access to Tanglewood, Stockbridge, Norman Rockwell Museum, and I90 and the rural Berkshires. The garden was wonderful with many flowers in bloom—very pretty. The breakfasts were tasty. The Meadow bedroom was large with 2 reclining chairs, small dining table, small kitchen area with the necessities, and good air conditioning. It also had a porch, which was...

"Lovely property, imaginative and we. Well-maintained. Food was very good but somewhat overpriced. Staffing was a bit scant. No cash on the property so it was difficult to change a bill and provide an accurate tip for housekeeping."

"Amazing experience. It was a family night on the road but we really enjoyed the facilities, the staff and loved the room. The decor and accommodations are well thought."

"The air conditioning was effective and the view of the lake was peaceful and beautiful."

"Had no issues with the room or property. We enjoyed our stay very much. Only Thing, I would say is the pull out couch was not comfortable for my son (you can feel the springs), but we brought a blow up mattress for emergency use which came in handy. I also mentioned my silver Expedia status (per Expedia site) for an extra perk and in a way was laughed at without laughing. Was told they were at 100% capacity and couldn’t do anything. Understandable but wasn’t keen on the reaction and was Leary to...