We are an older motel we do try our best to maintain the property. We have a single pipe system, which means we either have heat or A/C. I will be speaking to the front desk person that was working that morning, you are right that is not professional at all.

A valued guest as yourself should have had nothing but a perfect stay. A call to the front desk and we could have moved you, to something that would have met your needs

I am so sorry that your room was not as it should be for a valued guest such as yourself. I will be speaking with my staff about your accommodations

I am so pleased that you enjoyed your stay. We are an older hotel and we do our best to maintain. We will be looking forward to serving you again in the future

I will be speaking to my housekeeping staff about the condition of your room

I am so very sorry about your experience at our hotel. I will be speaking with my housekeeping staff about your room. I am not sure about what happened with the lock on your door, but I do apologize you had to go through that. I will be having maintenance going through all the locks today. A valued guest as yourself should not have any issues during their stay.

I apologize for any inconvenience you incurred during your stay. A valued guest such as yourself should have nothing but a perfect stay. A call to the front desk and we could have changed you to a different room of your satisfaction

I am sorry that a valued guest like yourself did not have a good stay. I will be speaking with my housekeeper about your accommodations.

I am sorry that your stay was not perfect as it should be for a valued guest as yourself. Thank you for reviewing our property. I will mention your comment to the staff.

Thank you for taking the time to review our property. I am pleased that you enjoyed your stay. We do look forward to serving you again in the future.

I apologize for the light on the bed not working, a call to the front desk could have solved the problem. Thank you for taking the time to review our property.

Thank you taking the time to review our property. I apologize that your stay was not as expected for a valued guest as yourself, it should be nothing but perfect.

Thank you for taking the time to review our property. I do apologize for any inconveniences you incurred. I will be speaking with my housekeeping staff as to the condition of your room. A call to the front desk and we could have moved you to a different room to your satisfaction

We are working on updating our buildings. I apologize for any issues that you had.

A call to the front desk would have solved any issues that you had.

I do apologize that you had problems with your keys. Our security doors are in a working manner, we did have to repair one. We could have moved you to the main building where the coffee and office is, just a request and we could have made it happen.

Dear Stephen,The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Our team will be sure to look into your comments further and make improvements where necessary. Please consider giving us another chance in the future; we're confident we can change your perceptions.

We are in the process of updating our buildings. I apologize for our sign being down right now, the wind did some damage will be back up soon. A call to the front desk and we would have gotten you another blanket to make you more comfortable.

A call to the front desk, we could have solved the problem of you not feeling safe by moving you to the front building. We do have cameras around the property. We do have some signs posted for smoking and construction people.

There is no excuse for a valued guest as yourself to have anything but a perfect stay. A call to the front desk and we would have moved you to a room of your liking. I will be checking into the sheet and other issues that you had.

I will be speaking with my housekeeping staff about the condition of your room. We are in the process of getting new thermostats that are compatible with heating system. A valued guest such as yourself should only have a perfect stay.

It is pleasing to know that your stay was great. We do look forward to serving you again in the future.

Thank you for staying with us. I am very pleased you enjoyed your stay.

Thank you for taking the time to review our property. I do apologize for your soap dispenser not being filed. I have instructed my housekeeping staff they must check everyone in every room to make sure they are full at all times. a call to the front desk and we could have resolved the problem. A guest such as yourself should not have anything but a perfect stay. We do look forward to serving you again in the future.

Thank you very much for taking the time to review our property. I am very pleased that you enjoyed your stay. We do look forward to serving you again in the future.

Thank you for taking the time to review our property

We are currently working on refurbishing. Glad to hear that your room was satisfactory. We do look forward to serving you again in the future.

I apologize for your inconvenience during your stay. We were unaware of these issues during your stay, for future reference please inform your hotel so that preventative steps can be taken to improve the quality of your stay.

I am sorry but our sign is down to be fixed. We are planning on repairing the parking lot, but this can not be done until spring. I will be speaking with my housekeeping staff about the sheets and stairs and the condition of your room. We love having your fur babies stay.

I apologize for any inconveniences you incurred during your stay.

I apologize that a valued guest as yourself did not have a perfect stay. A call to the front desk and we would have solved any issues that you had.

Thank you for taking the time to review our property. I am pleased that you enjoyed your stay. We do look forward to serving you again in the future.

Thank you for taking the time to review our property

Thank you for taking the time to review our property. I am very pleased that you enjoyed your stay. I will be sharing this review with my staff. We do look forward to serving you again in the future.

I sincerely apologize for the issue with your reservation. Please put a special request or call the hotel so that you would be placed on the first floor on your next stay.

I apologize that a valued guest as yourself did not have a perfect stay. A call to the front desk and we could have taken care of any issue you had.

Thank you for taking the time to review our property. We are an older property and we do maintain. I will have my maintenance man check the room today. If you had a problem with noise a call to the front desk would have helped. Our pictures were updated this past June

Thank you for taking the time to review our property. I am pleased that you enjoyed your stay. We do look forward to serving you again in the future

I am so very sorry about the issues with your door. I will be speaking to the maintenance man about this.

Thank you for reviewing our property

I do apologize for any inconvenience you incurred during your stay. If there was a issue with you accommodations a call to the front desk would have helped.

I am very pleased that your check in process is quick and easy for you. Thank you for taking the time to review our property. We do look forward to serving you again in the future

Sorry about the fruit flies I will inform our exterminator.We are currently working towards updating our tile flooring

The photos of the hotel was just taken in May of this year. The bug that you found was a boxelder bug, they are harmless to humans. We do maintain the cleanliness at our property. Thank you for taking the time to review our property

Thank you for taking the time to review our property. A valued guest such as yourself should have nothing but a perfect stay. As for the parking we are not in control of the physical condition of the parking lot, just is charge of cleaning it. We are in a slow process of updating our rooms daily.

I appreciate you taking the time to review our property

Thank you for taking the time to review our property

I apologize for you not having a pleasant stay. A valued guest like yourself should only have a perfect stay.

Thank you for taking the time to review our property. We do look forward to serving you again in the future.

Thank you for taking the time to review our property