โรงแรมและที่พักฮิลตัน วิลเลจ

"There was not vent to cover the ac. There were spider webs in the corner behind the door. The water pressure was extremely low. The bathtub is peeling and dirty. Something was bitting us in the room and etc."

"The toilet in our room wouldn’t flush properly. Tried to call the front desk using the phone in the room, but there was no connection to the front desk. There was no bath gel wash in the container in the shower. Lighting in the room is very dim."

"clean room, nice bed"

"Improve the breakfast offering "

"Dirty walls overly painted holes in the walls. Dirty baseboards and never received clean towels and linens they always have stains and spots all over them. Currently pursuing a legal suit regarding this property they make you pay extra past the reservation you book especially if you do third party like Expedia etc. They do not give grace period to check out and will HARASS you until you’re gone. Overpriced and extremely dirty and ran through. Do not book here I beg you"

"They charged an extra $4 beyond the Expedia site quoted pay-at-hotel $8 additional fee . So the extra fee at the hotel is actually $12, not $8. False advertising!"

"yes"

"Good nice and clean and nice "

"Breakfast was good. The area was nice with several options to dine out. Staff was very nice and courteous. "

"Helpful staff, efficient check in to a nice room with a great view."

"The resort staff amazing and the resort is beautiful! Rooms little outdated but clean!"

"I was not told it was under renovation. Carpets taken up, holes cut in the ceiling in a hallway bathroom. Liquid leaking from a refrigerator in the hallway, construction dust around vending machines, food droppings in the hallway not cleaned up. Previous tenants clump of hair on the floor in room. Also had requested a location with a pool. They had taken pool out. The condition of this hotel was not worth the price at all. It is now making me rethink my choices of hotel chains."

"Nice and clean hotel"

"In a quiet location, was able to get a good nights sleep. Staff met all exoectations."

"I felt deceived be Expedia giving this sight a 9.2 rating. The room was very small and the sight was nothing fancy. We had an old time bed spread my grandma might have put on her bed. I’m in transition while I sell my house in Front Royal so I have been in many hotels. This one is more like a 6 or 7. I paid more for this room only because of the rating you gave it. I could have saved a lot by choosing a hotel with a 6 rating and would have been just as happy."

"We enjoyed our stay. It was nice to have breakfast available each morning at the hotel. Not a huge selection of breakfast items but it was sufficient. Staff was very kind. The only negative was in regards to housekeeping services. We were aware that housekeeping would come in every other day. We received fresh clean towels and garbages were emptied but beds were not made or sheets changed the 4 days we were there. Overall, it was a good hotel."

"I did leave a message for the manager about the cleanliness of the room. Further the water in the sink was a trickle so I couldn’t even shave or thoroughly wash my hands. I shouldn’t have stayed there and I should receive a full refund from Expedia."

"Convenient to Waterside and other Norfolk Downtown attractions. Rooms are spacious and the view of sailboats on The Elizabeth River is peaceful."

"Everything was outstanding, that is the place to go to for fun."

"The room was unacceptable "